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[hylafax-users] OT: Re: open-source outbound voice messaging solution?



On 2004.09.14 09:10 Michal Rok wrote:

I was approach by a friend of mine who is looking for an outbound
voice
messaging solution for credit collection. He went through various
auto-dialer Dialogic & Windows based packages, but almost all of them
had
the same limitations:
- limited customization ability when it comes to launching jobs from
database,
- lack of voice message flexibility - i.e. unable to speak out a
number
taken from database,
- unable to work in a different language than english (i.e. rules for
speaking dates work in English only).

I was thinking that with basic Perl skills and a piece of software
that just
reads wave files (and perhaps enables the called party to press a
button to
replay the message) would be absolutely enough - I could easily set up
my
wave files from database information and send them out. So it would
look
just like hylafax, except for it would take wave files, not
postscript.

Is anyone perhaps aware of an outbound voice messaging solution that
would
be either based on Hylafax (not sure if that's possible, but looks
like it's
a major difference), or just open source but not related to Hylafax?

You can do the kind of thing that your looking for with just about any vgetty application. An example would be VOCP (a perl application using vgetty). This is what you would do if you wanted to use a small number of voice modems.


You could also do that with an advanced PBX system such as Asterisk. This is probably what you would do if you wanted to use digital cards and such (for T1 PRIs, etc).

Lee.

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