[hylafax-users] Incomming tif is unreadable

["Steve Melo" <smelo@xxxxxxxxxxxxxxxxx>]

Greetings list,

I've been using HylaFax for some time now and recently installed a new
server machine to act as my fax server.  Everything was working fine with my
old server but now on the new server when I receive an incoming fax 1 out of
about 25 tiff files come out all scrambled.

I'm using the same modem (MultiTech MT5634ZBA) and hylafax version (HylaFAX
(tm) Version 4.2.0rc2).

The tiffs that come scrambled always look very similar, with black streaks
going from left to right all across the page, there are never any eligible
lines in the whole file, although the TSI information is kept intact.

The log of the transmission doesn't show any errors but I have included is
for reference:

===BEGIN LOG OUTPUT===============================================
Sep 09 14:46:18.06: [11371]: SESSION BEGIN 000000160 14167632444
Sep 09 14:46:18.06: [11371]: HylaFAX (tm) Version 4.2.0rc2
Sep 09 14:46:18.06: [11371]: <-- [4:ATA\r]
Sep 09 14:46:30.50: [11371]: --> [7:CONNECT]
Sep 09 14:46:30.50: [11371]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS1'
Sep 09 14:46:30.50: [11371]: RECV FAX: begin
Sep 09 14:46:30.50: [11371]: <-- data [35]
Sep 09 14:46:30.50: [11371]: <-- data [2]
Sep 09 14:46:30.51: [11371]: --> [7:CONNECT]
Sep 09 14:46:30.51: [11371]: <-- data [23]
Sep 09 14:46:30.51: [11371]: <-- data [2]
Sep 09 14:46:30.52: [11371]: --> [7:CONNECT]
Sep 09 14:46:30.52: [11371]: <-- data [10]
Sep 09 14:46:30.52: [11371]: <-- data [2]
Sep 09 14:46:32.81: [11371]: --> [2:OK]
Sep 09 14:46:32.81: [11371]: <-- [9:AT+FRH=3\r]
Sep 09 14:46:32.95: [11371]: --> [7:CONNECT]
Sep 09 14:46:34.69: [11371]: --> [2:OK]
Sep 09 14:46:34.69: [11371]: REMOTE TSI "##########"
Sep 09 14:46:34.69: [11371]: <-- [9:AT+FRH=3\r]
Sep 09 14:46:34.70: [11371]: --> [7:CONNECT]
Sep 09 14:46:35.01: [11371]: --> [2:OK]
Sep 09 14:46:35.01: [11371]: REMOTE wants 9600 bit/s
Sep 09 14:46:35.01: [11371]: REMOTE wants A4 page width (215 mm)
Sep 09 14:46:35.01: [11371]: REMOTE wants unlimited page length
Sep 09 14:46:35.01: [11371]: REMOTE wants 3.85 line/mm
Sep 09 14:46:35.01: [11371]: REMOTE wants 1-D MH
Sep 09 14:46:35.01: [11371]: <-- [9:AT+FRH=3\r]
Sep 09 14:46:35.02: [11371]: --> [7:CONNECT]
Sep 09 14:46:35.04: [11371]: --> [2:^P^C]
Sep 09 14:46:35.04: [11371]: --> [10:NO CARRIER]
Sep 09 14:46:35.04: [11371]: RECV training at v.29 9600 bit/s
Sep 09 14:46:35.04: [11371]: <-- [10:AT+FRM=96\r]
Sep 09 14:46:35.37: [11371]: --> [7:CONNECT]
Sep 09 14:46:36.88: [11371]: RECV: TCF 1808 bytes, 0% non-zero, 1807
zero-run
Sep 09 14:46:36.88: [11371]: --> [10:NO CARRIER]
Sep 09 14:46:36.88: [11371]: DELAY 75 ms
Sep 09 14:46:36.96: [11371]: TRAINING succeeded
Sep 09 14:46:36.96: [11371]: <-- [9:AT+FTH=3\r]
Sep 09 14:46:37.92: [11371]: --> [7:CONNECT]
Sep 09 14:46:37.92: [11371]: <-- data [3]
Sep 09 14:46:37.92: [11371]: <-- data [2]
Sep 09 14:46:38.31: [11371]: --> [2:OK]
Sep 09 14:46:38.31: [11371]: <-- [10:AT+FRM=96\r]
Sep 09 14:46:39.54: [11371]: --> [7:CONNECT]
Sep 09 14:46:39.54: [11371]: RECV: begin page
Sep 09 14:46:59.46: [11371]: RECV: 1085 total lines, 0 bad lines, 0
consecutive bad lines
Sep 09 14:46:59.46: [11371]: RECV: end page
Sep 09 14:46:59.46: [11371]: --> [10:NO CARRIER]
Sep 09 14:46:59.46: [11371]: <-- [9:AT+FRH=3\r]
Sep 09 14:46:59.65: [11371]: --> [7:CONNECT]
Sep 09 14:47:00.74: [11371]: --> [2:OK]
Sep 09 14:47:00.74: [11371]: RECV recv EOP (no more pages or documents)
Sep 09 14:47:00.74: [11371]: <-- [9:AT+FRS=7\r]
Sep 09 14:47:00.91: [11371]: --> [2:OK]
Sep 09 14:47:00.91: [11371]: <-- [9:AT+FTH=3\r]
Sep 09 14:47:01.97: [11371]: --> [7:CONNECT]
Sep 09 14:47:01.97: [11371]: <-- data [3]
Sep 09 14:47:01.97: [11371]: <-- data [2]
Sep 09 14:47:02.44: [11371]: --> [2:OK]
Sep 09 14:47:02.44: [11371]: RECV send MCF (message confirmation)
Sep 09 14:47:02.44: [11371]: RECV FAX (000000160): from 9057747602, page 1
in 0:26, INF, 3.85 line/mm, 1-D MH, 9600 bit/s
Sep 09 14:47:02.44: [11371]: RECV FAX (000000160): recvq/fax000000152.tif
from 9057747602, route to <unspecified>, 1 pages in 0:32
Sep 09 14:47:02.44: [11371]: <-- [9:AT+FRH=3\r]
Sep 09 14:47:02.62: [11371]: --> [7:CONNECT]
Sep 09 14:47:03.73: [11371]: --> [2:OK]
Sep 09 14:47:03.73: [11371]: RECV FAX: bin/faxrcvd "recvq/fax000000152.tif"
"ttyS1" "000000160" "" "" ""
Sep 09 14:47:03.74: [11371]: RECV FAX: end
Sep 09 14:47:03.74: [11371]: SESSION END
=====END OF LOG========================================================



Also here is my modem config:

=====BEGIN MOMDEM CONFIG===============================================
#cat /var/spool/hylafax/etc/config.ttyS1

# $Id: lucent-mt-10,v 1.4 2004/06/01 21:34:39 lhoward Exp $
#
# prototype config for MultiTech 5634-series modems using
# the Lucent/Agere chipset supporting V.34-Fax.
#

#
CountryCode:            #
AreaCode:               ###
FAXNumber:              ###.####
LongDistancePrefix:     1
InternationalPrefix:    011
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0600
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        "FAX"
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
MaxRecvPages:           100
#

ModemType:              Class1.0        # use this to supply a hint
ModemRate:              57600           # must be at least as fast as the
DCE-DCE communication
ModemFlowControl:       rtscts          # many firmwares have broken
software flow control
Class1EnableV34Cmd:     AT+F34=14,1,2   # 33600-2400 primary, 2400-1200
control
Class1TCFRecvHack:      yes             # avoid +FCERROR before TCF
Class1TMConnectDelay:   400             # counteract quick CONNECT response
=====END CONFIG=====================================================


Thanks in advance,

-steve


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