[hylafax-users] munged faxes

[cc <cc@xxxxxxxx>]

Hi,

I'm a new Hylafax user and got it installed yesterday.  I managed
to get it set up such that Hylafax receives the fax and then
emails it to a user.  This process I pretty much got down ok.
The problem is between receiving the fax and sending it out to
the user, the tif file got somehow bungled up or the formatting
cannot be read.

First, here's a log:

Aug 05 17:12:23.88: [26564]: SESSION BEGIN 00000028 01185225372009
Aug 05 17:12:23.88: [26564]: HylaFAX (tm) Version 4.1.8
Aug 05 17:12:23.88: [26564]: <-- [4:ATA\r]
Aug 05 17:12:31.49: [26564]: --> [4:+FCO]
Aug 05 17:12:31.49: [26564]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Aug 05 17:12:31.49: [26564]: RECV FAX: begin
Aug 05 17:12:32.75: [26564]: --> [20:+FCS:0,5,0,2,0,0,0,0]
Aug 05 17:12:32.75: [26564]: REMOTE wants 14400 bit/s
Aug 05 17:12:32.75: [26564]: REMOTE wants page width 1728 pixels in 215 mm
Aug 05 17:12:32.75: [26564]: REMOTE wants unlimited page length
Aug 05 17:12:32.75: [26564]: REMOTE wants 3.85 line/mm
Aug 05 17:12:32.75: [26564]: REMOTE wants 1-D MR
Aug 05 17:12:32.75: [26564]: --> [2:OK]
Aug 05 17:12:32.75: [26564]: <-- [7:AT+FDR\r]
Aug 05 17:12:37.61: [26564]: --> [7:CONNECT]
Aug 05 17:12:37.61: [26564]: RECV: begin page
Aug 05 17:12:37.61: [26564]: RECV: send trigger 022
Aug 05 17:12:37.61: [26564]: <-- data [1]
Aug 05 17:12:53.07: [26564]: RECV: 1207 total lines, 0 bad lines, 0
consecutive
bad lines
Aug 05 17:12:53.07: [26564]: --> [17:+FPS:1,1215,0,0,0]
Aug 05 17:12:54.46: [26564]: --> [6:+FET:2]
Aug 05 17:12:54.46: [26564]: RECV recv EOP (no more pages or documents)
Aug 05 17:12:54.46: [26564]: --> [2:OK]
Aug 05 17:12:54.47: [26564]: RECV send MCF (message confirmation)
Aug 05 17:12:54.47: [26564]: RECV FAX (00000028): from , page 1 in 0:22,
INF, 3.
85 line/mm, 1-D MR, 14400 bit/s
Aug 05 17:12:54.48: [26564]: RECV FAX (00000028): recvq/fax00014.tif
from , rout
e to <unspecified>, 1 pages in 0:23
Aug 05 17:12:54.50: [26564]: <-- [7:AT+FDR\r]
Aug 05 17:12:57.50: [26564]: --> [7:+FHS:00]
Aug 05 17:12:57.50: [26564]: REMOTE HANGUP: Normal and proper end of
connection
(code 0)
Aug 05 17:12:57.50: [26564]: RECV FAX: bin/faxrcvd "recvq/fax00014.tif"
"ttyS0"
"00000028" "" "" ""
Aug 05 17:13:18.52: [26564]: RECV FAX: end
Aug 05 17:13:18.70: [26564]: SESSION END


Now, I have read the FAQ and did read some troubleshooting areas
as well as gone and did a ML search and found a few hits that
seemed similar to my situation, namely the Black Fax.  Yes,
I was using 3.6.1, but now I'm using 3.5.7.  The fax was
black, now is horizontally streaked.  I'm using FaxDispatch
to redirect the fax to an email address and using the TIF
format(for now, but will change it to PDF when I get this
TIF issue sorted out).

I know the actual tif is ok, since if I send it back from
the fax server to a remote site, the fax can be seen (remote
site runs Winfax pro 10.0).

The problem lies in the viewing part.  Before, it would display
a black tif file(due to libtiff version).  Now, I'm getting a
streaked-filled fax.

What I'd like to know is the following:

1) Taking one particular TIF file in the recvq/ directory, I run
   tiffinfo fax00012.tif, I get:

TIFF Directory at offset 0x69f8
  Subfile Type: multi-page document (2 = 0x2)
  Image Width: 1728 Image Length: 1207
  Resolution: 204, 98 pixels/inch
  Bits/Sample: 1
  Compression Scheme: CCITT Group 3
  Photometric Interpretation: min-is-white
  FillOrder: lsb-to-msb
  Date & Time: "2004:08:05 15:49:56"
  Host Computer: "qbert"
  Software: "HylaFAX (tm) Version 4.1.8"
  Image Description: ""
  Make: "U.S. ROBOTICS 56K FAX"
  Model: ""
  Orientation: row 0 top, col 0 lhs
  Samples/Pixel: 1
  Rows/Strip: 151
  Planar Configuration: single image plane
  Group 3 Options: (0 = 0x0)
  Fax Data: clean (0 = 0x0)
  Fax Receive Parameters: 00202028
  Fax Receive Time: 20 secs

Clearly, it is a G3-compressed tiff file.

2) If I use tiffcp to convert this g3-compressed tiff file
to one that can be seen by WANGIMG on a W2k platform, what would
the exact command line be?   (Btw, tiffcp was from libtiff v3.5.7)

   I tried:  tiffcp -c none fax00012.tif  endtif.tif
  but I got errors:

#./tiffcp /var/spool/hylafax/recvq/fax00012.tif ~/x.tif

Fax3Decode1D: Warning, /var/spool/hylafax/recvq/fax00012.tif: Line
length mismatch at scanline 0 (got 2584, expected 1728).
Fax3Decode1D: /var/spool/hylafax/recvq/fax00012.tif: Bad code word at
scanline 1 (x 1246).
Fax3Decode1D: Warning, /var/spool/hylafax/recvq/fax00012.tif: Premature
EOL at scanline 1 (got 1246, expected 1728).
Fax3Decode1D: /var/spool/hylafax/recvq/fax00012.tif: Bad code word at
scanline 2 (x 1246).
Fax3Decode1D: Warning, /var/spool/hylafax/recvq/fax00012.tif: Premature
EOL at scanline 2 (got 1246, expected 1728).
Fax3Decode1D: /var/spool/hylafax/recvq/fax00012.tif: Bad code word at
scanline 3 (x 1246).
Fax3Decode1D: Warning, /var/spool/hylafax/recvq/fax00012.tif: Premature
EOL at scanline 3 (got 1246, expected 1728).
Fax3Decode1D: /var/spool/hylafax/recvq/fax00012.tif: Bad code word at
scanline 4 (x 1246).
(..etc..)

3) Where would I put this command?  In the faxrcvd file? Or do I even
   need this command?


Using the latest of the required packages (except for libtiff,
which I'm using 3.5.7.)

Any help appreciated.





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