[hylafax-users] Problems Receiving fax from some fax machines.

[Daniel Whimpey <dwhimpey@xxxxxxxxxxxxxx>]

This problem is really frustrating I am only a newbie to Hylafax. It seems
that I am able to recive a majority of the faxes sent to me but some just
die.

I am running Fedora Core 1 and HylaFAX version 4.1.8 on a US Robotics 56k
Flash. I would like to run Class 2.0 if I can but it is not important. This
Problem is occurring in both classes and more so on Class 2.0.  Class 1 is a
little more compatible but not perfect.

Here is a log of one of the faxes that fail. But it may not be the only
problem. It's like the modem sometimes tries to answer in data mode and then
other times it just seems to retrain till it dies. Also I have noticed when
I have the speaker of the modem on some fax machines don't respond to the
initial train.

Jul 30 10:45:39.43: [ 9121]: SESSION BEGIN 000000132 61031300361829
Jul 30 10:45:39.43: [ 9121]: HylaFAX (tm) Version 4.1.8
Jul 30 10:45:39.43: [ 9121]: <-- [22:AT+FCLASS=1&H1&I0&R2A\r]
Jul 30 10:45:44.74: [ 9121]: --> [7:CONNECT]
Jul 30 10:45:44.74: [ 9121]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Jul 30 10:45:44.74: [ 9121]: RECV FAX: begin
Jul 30 10:45:44.79: [ 9121]: --> [7:CONNECT]
Jul 30 10:45:46.72: [ 9121]: --> [2:OK]
Jul 30 10:45:46.72: [ 9121]: <-- [9:AT+FRH=3\r]
Jul 30 10:45:47.38: [ 9121]: --> [7:CONNECT]
Jul 30 10:45:48.61: [ 9121]: --> [2:OK]
Jul 30 10:45:48.61: [ 9121]: REMOTE TSI "61 2 97924750"
Jul 30 10:45:48.61: [ 9121]: <-- [9:AT+FRH=3\r]
Jul 30 10:45:48.64: [ 9121]: --> [7:CONNECT]
Jul 30 10:45:48.88: [ 9121]: --> [2:OK]
Jul 30 10:45:48.88: [ 9121]: REMOTE wants 12000 bit/s
Jul 30 10:45:48.88: [ 9121]: REMOTE wants page width 1728 pixels in 215 mm
Jul 30 10:45:48.88: [ 9121]: REMOTE wants unlimited page length
Jul 30 10:45:48.88: [ 9121]: REMOTE wants 3.85 line/mm
Jul 30 10:45:48.88: [ 9121]: REMOTE wants 2-D MR
Jul 30 10:45:48.88: [ 9121]: RECV training at v.17 12000 bit/s
Jul 30 10:45:48.88: [ 9121]: <-- [11:AT+FRM=121\r]
Jul 30 10:45:50.59: [ 9121]: --> [7:CONNECT]
Jul 30 10:45:52.97: [ 9121]: --> [10:NO CARRIER]
Jul 30 10:45:52.97: [ 9121]: MODEM No carrier
Jul 30 10:45:52.97: [ 9121]: RECV: TCF 2269 bytes, 1% non-zero, 2228
zero-run
Jul 30 10:46:22.97: [ 9121]: MODEM <Empty line>
Jul 30 10:46:22.97: [ 9121]: DELAY 75 ms
Jul 30 10:46:23.05: [ 9121]: TRAINING succeeded
Jul 30 10:46:23.05: [ 9121]: <-- [9:AT+FTH=3\r]
Jul 30 10:46:23.26: [ 9121]: --> [7:CONNECT]
Jul 30 10:46:24.43: [ 9121]: --> [2:OK]
Jul 30 10:46:24.43: [ 9121]: <-- [11:AT+FRM=122\r]
Jul 30 10:46:31.45: [ 9121]: --> [2:OK]
Jul 30 10:46:31.45: [ 9121]: RECV FAX (000000132): recvq/fax000000125.tif
from 61
2 97924750, route to <unspecified>, 0 pages in 0:47
Jul 30 10:46:31.45: [ 9121]: RECV FAX: T.30 T2 timeout, expected page not
received
Jul 30 10:46:31.45: [ 9121]: <-- [9:AT+FTH=3\r]
Jul 30 10:46:31.50: [ 9121]: --> [7:CONNECT]
Jul 30 10:46:32.67: [ 9121]: --> [2:OK]
Jul 30 10:46:32.67: [ 9121]: RECV FAX (000000132): session with 61 2
97924750 terminated
abnormally: T.30 T2 timeout, expected page not received
Jul 30 10:46:32.67: [ 9121]: RECV FAX: bin/faxrcvd "recvq/fax000000125.tif"
"ttyS0"
"000000132" "T.30 T2 timeout, expected page not received" "" ""

**This is a copy of the config.ttyS0 file.**

> Clipped unimportant info.

ModemType:        Class2.0    # use class 2.0 interface
ModemRate:        19200        # DCE-DTE communication rate
ModemFlowControl:    rtscts
ModemNoFlowCmd:        AT&H0&I0&R1    # setup modem for no flow control
ModemHardFlowCmd:    AT&H1&I0&R2    # setup modem for hardware flow control
ModemSoftFlowCmd:    AT&H2&I2&R1    # setup modem for software flow control
ModemSetupDTRCmd:    ATS13=1&D2    # setup so DTR drop resets modem
ModemSetupDCDCmd:    AT&C1        # setup so DCD reflects carrier (or not)
ModemResultCodesCmd:    ATQ0X4        # enable extended result codes
ModemSetupAACmd:    AT+FAA=1
ModemSetVolumeCmd:    "ATM0 ATM1 ATM1 ATM1 ATM1"
Class2BUGCmd:        AT+FBU=0
Class2CQQueryCmd:    !(0),(0)    # override modem response
Class2NRCmd:    AT+FNR=1,1,1,0
Class2SendRTC:    yes
Class2APQueryCmd:       none




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