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[hylafax-users] High Error rates



Out of 120 or so faxes I receive a day, two or three will come in with very 
high error rates -- usually on the last page.  I've tried the obvious things 
like replacing the modem and switching to Class 1 but so far I cannot fix 
this.

I am running hylafax 4.1.8 with three modems.  An example transaction:

Jul 28 09:02:26.60: [25453]: SESSION BEGIN 00003437 18007364795
Jul 28 09:02:26.60: [25453]: HylaFAX (tm) Version 4.1.8
Jul 28 09:02:26.60: [25453]: <-- [4:ATA\r]
Jul 28 09:02:31.97: [25453]: --> [7:CONNECT]
Jul 28 09:02:31.97: [25453]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS4'
Jul 28 09:02:31.97: [25453]: RECV FAX: begin
Jul 28 09:02:31.97: [25453]: <-- data [23]
Jul 28 09:02:31.97: [25453]: <-- data [2]
Jul 28 09:02:33.60: [25453]: --> [7:CONNECT]
Jul 28 09:02:33.60: [25453]: <-- data [10]
Jul 28 09:02:33.60: [25453]: <-- data [2]
Jul 28 09:02:34.42: [25453]: --> [2:OK]
Jul 28 09:02:34.42: [25453]: <-- [9:AT+FRH=3\r]
Jul 28 09:02:35.61: [25453]: --> [7:CONNECT]
Jul 28 09:02:36.28: [25453]: --> [2:OK]
Jul 28 09:02:36.28: [25453]: REMOTE TSI "1 304 776 4999"
Jul 28 09:02:36.28: [25453]: <-- [9:AT+FRH=3\r]
Jul 28 09:02:36.33: [25453]: --> [7:CONNECT]
Jul 28 09:02:36.63: [25453]: --> [2:OK]
Jul 28 09:02:36.63: [25453]: REMOTE wants 14400 bit/s
Jul 28 09:02:36.63: [25453]: REMOTE wants page width 1728 pixels in 215 mm
Jul 28 09:02:36.63: [25453]: REMOTE wants unlimited page length
Jul 28 09:02:36.63: [25453]: REMOTE wants 3.85 line/mm
Jul 28 09:02:36.63: [25453]: REMOTE wants 2-D MR
Jul 28 09:02:36.63: [25453]: RECV training at v.17 14400 bit/s
Jul 28 09:02:36.63: [25453]: <-- [11:AT+FRM=145\r]
Jul 28 09:02:38.41: [25453]: --> [7:CONNECT]
Jul 28 09:02:39.98: [25453]: RECV: TCF 2826 bytes, 3% non-zero, 2702 zero-run
Jul 28 09:02:40.00: [25453]: --> [10:NO CARRIER]
Jul 28 09:02:40.00: [25453]: DELAY 75 ms
Jul 28 09:02:40.08: [25453]: TRAINING succeeded
Jul 28 09:02:40.08: [25453]: <-- [9:AT+FTH=3\r]
Jul 28 09:02:40.20: [25453]: --> [7:CONNECT]
Jul 28 09:02:40.20: [25453]: <-- data [3]
Jul 28 09:02:40.20: [25453]: <-- data [2]
Jul 28 09:02:41.42: [25453]: --> [2:OK]
Jul 28 09:02:41.42: [25453]: <-- [11:AT+FRM=146\r]
Jul 28 09:02:42.38: [25453]: --> [7:CONNECT]
Jul 28 09:02:42.38: [25453]: RECV: begin page
Jul 28 09:02:51.26: [25453]: RECV: 1053 total lines, 0 bad lines, 0 
consecutive
bad lines
Jul 28 09:02:51.26: [25453]: RECV: end page
Jul 28 09:02:51.26: [25453]: --> [10:NO CARRIER]
Jul 28 09:02:51.26: [25453]: <-- [9:AT+FRH=3\r]
Jul 28 09:02:55.26: [25453]: --> [7:CONNECT]
Jul 28 09:02:55.39: [25453]: --> [2:OK]
Jul 28 09:02:55.39: [25453]: RECV recv MPS (more pages, same document)
Jul 28 09:02:55.39: [25453]: <-- [9:AT+FRS=7\r]
Jul 28 09:02:55.57: [25453]: --> [2:OK]
Jul 28 09:02:55.57: [25453]: <-- [9:AT+FTH=3\r]
Jul 28 09:02:55.69: [25453]: --> [7:CONNECT]
Jul 28 09:02:55.69: [25453]: RECV send MCF (message confirmation)
Jul 28 09:02:55.69: [25453]: RECV FAX (00003437): from 1 304 776 4999, page 1 
in
 0:15, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
Jul 28 09:02:55.69: [25453]: <-- data [3]
Jul 28 09:02:55.69: [25453]: <-- data [2]
Jul 28 09:02:56.90: [25453]: --> [2:OK]
Jul 28 09:02:56.90: [25453]: <-- [11:AT+FRM=146\r]
Jul 28 09:02:57.80: [25453]: --> [7:CONNECT]
Jul 28 09:02:57.80: [25453]: RECV: begin page
Jul 28 09:03:22.32: [25453]: RECV: 92 total lines, 66 bad lines, 7 consecutive 
bad lines
Jul 28 09:03:22.32: [25453]: RECV: REJECT page quality, 28% good lines (95% 
required)
Jul 28 09:03:22.32: [25453]: RECV: end page
Jul 28 09:03:22.32: [25453]: --> [10:NO CARRIER]
Jul 28 09:03:22.32: [25453]: <-- [9:AT+FRH=3\r]
Jul 28 09:03:26.21: [25453]: --> [7:CONNECT]
Jul 28 09:03:26.34: [25453]: --> [2:OK]
Jul 28 09:03:26.34: [25453]: RECV recv MPS (more pages, same document)
Jul 28 09:03:26.34: [25453]: <-- [9:AT+FRS=7\r]
Jul 28 09:03:26.52: [25453]: --> [2:OK]
Jul 28 09:03:26.52: [25453]: <-- [9:AT+FTH=3\r]
Jul 28 09:03:26.64: [25453]: --> [7:CONNECT]
Jul 28 09:03:26.64: [25453]: <-- data [3]
Jul 28 09:03:26.64: [25453]: <-- data [2]
Jul 28 09:03:27.85: [25453]: --> [2:OK]
Jul 28 09:03:27.85: [25453]: RECV send RTN (retrain negative)
Jul 28 09:03:27.85: [25453]: <-- [9:AT+FRH=3\r]
Jul 28 09:03:29.04: [25453]: --> [7:CONNECT]
Jul 28 09:03:29.70: [25453]: --> [2:OK]
Jul 28 09:03:29.70: [25453]: REMOTE TSI "1 304 776 4999"
Jul 28 09:03:29.70: [25453]: <-- [9:AT+FRH=3\r]
Jul 28 09:03:29.75: [25453]: --> [7:CONNECT]
Jul 28 09:03:30.06: [25453]: --> [2:OK]
Jul 28 09:03:30.06: [25453]: REMOTE wants 14400 bit/s
Jul 28 09:03:30.06: [25453]: REMOTE wants page width 1728 pixels in 215 mm
Jul 28 09:03:30.06: [25453]: REMOTE wants unlimited page length
Jul 28 09:03:30.06: [25453]: REMOTE wants 3.85 line/mm
Jul 28 09:03:30.06: [25453]: REMOTE wants 2-D MR
Jul 28 09:03:30.06: [25453]: RECV training at v.17 14400 bit/s
Jul 28 09:03:30.06: [25453]: <-- [11:AT+FRM=145\r]
Jul 28 09:03:31.83: [25453]: --> [7:CONNECT]
Jul 28 09:03:33.40: [25453]: RECV: TCF 2826 bytes, 3% non-zero, 2703 zero-run
Jul 28 09:03:33.42: [25453]: --> [10:NO CARRIER]
Jul 28 09:03:33.42: [25453]: DELAY 75 ms
Jul 28 09:03:33.50: [25453]: TRAINING succeeded
Jul 28 09:03:33.50: [25453]: <-- [9:AT+FTH=3\r]
Jul 28 09:03:33.62: [25453]: --> [7:CONNECT]
Jul 28 09:03:33.62: [25453]: <-- data [3]
Jul 28 09:03:33.62: [25453]: <-- data [2]
Jul 28 09:03:34.84: [25453]: --> [2:OK]
Jul 28 09:03:34.84: [25453]: <-- [11:AT+FRM=146\r]
Jul 28 09:03:35.80: [25453]: --> [7:CONNECT]
Jul 28 09:03:35.80: [25453]: RECV: begin page
Jul 28 09:03:57.93: [25453]: RECV: 1055 total lines, 0 bad lines, 0 
consecutive bad lines
Jul 28 09:03:57.93: [25453]: RECV: end page
Jul 28 09:03:57.93: [25453]: --> [10:NO CARRIER]
Jul 28 09:03:57.93: [25453]: <-- [9:AT+FRH=3\r]
Jul 28 09:03:58.88: [25453]: --> [7:CONNECT]
Jul 28 09:03:59.01: [25453]: --> [2:OK]
Jul 28 09:03:59.01: [25453]: RECV recv EOP (no more pages or documents)
Jul 28 09:03:59.01: [25453]: <-- [9:AT+FRS=7\r]
Jul 28 09:03:59.21: [25453]: --> [2:OK]
Jul 28 09:03:59.21: [25453]: <-- [9:AT+FTH=3\r]
Jul 28 09:03:59.34: [25453]: --> [7:CONNECT]
Jul 28 09:03:59.34: [25453]: <-- data [3]
Jul 28 09:03:59.34: [25453]: <-- data [2]
Jul 28 09:04:00.55: [25453]: --> [2:OK]
Jul 28 09:04:00.55: [25453]: RECV send MCF (message confirmation)
Jul 28 09:04:00.55: [25453]: RECV FAX (00003437): from 1 304 776 4999, page 2 
in 1:05, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
Jul 28 09:04:00.55: [25453]: RECV FAX (00003437): recvq/fax03318.tif from 1 
304 776 4999, route to <unspecified>, 2 pages in 1:29
Jul 28 09:04:00.55: [25453]: <-- [9:AT+FRH=3\r]
Jul 28 09:04:01.72: [25453]: --> [7:CONNECT]
Jul 28 09:04:01.85: [25453]: --> [2:OK]
Jul 28 09:04:01.85: [25453]: RECV FAX: bin/faxrcvd "recvq/fax03318.tif" 
"ttyS4" "00003437" "" "" ""
Jul 28 09:04:02.01: [25453]: RECV FAX: end
Jul 28 09:04:02.01: [25453]: SESSION END


-- 
Stephen Carville
Unix and Network Adminstrator
DPSI
6033 W.Century Blvd.
Los Angeles, CA 90045
310-342-3602

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