Re: [hylafax-users] Unspecified Phase D error with MT5634ZBA-V92 MultiTech modem

["Steve Melo" <smelo@xxxxxxxxxxxxxxxxx>]

I cannot find a link anywhere for the 4.2.0 distribution.  Where can it be
downloaded?

Thanks




----- Original Message -----
From: "Lee Howard" <faxguy@xxxxxxxxxxxxxxxx>
To: "Steve Melo" <smelo@xxxxxxxxxxxxxxxxx>
Cc: <hylafax-users@xxxxxxxxxxx>
Sent: Tuesday, July 27, 2004 1:29 PM
Subject: Re: [hylafax-users] Unspecified Phase D error with MT5634ZBA-V92
MultiTech modem


> On 2004.07.27 09:43 Steve Melo wrote:
> > Greetings,
> >
> > Recently I obtained a MT5634ZBA-V92 MultiTech modem as suggested in
> > the
> > mailing list. Since then I have been receiving "Unspecified Phase D
> > error"
> > and I wonder if there is something wrong with my setup.  I have the
> > latest
> > firmware 1.28H, running the modem in Class 2.1, with Hylafax 4.1.8.
>
> > Jul 27 05:13:02.54: [ 1038]: SESSION BEGIN 00002865 ##########
> > Jul 27 05:13:02.54: [ 1038]: HylaFAX (tm) Version 4.1.8
> > Jul 27 05:13:02.54: [ 1038]: <-- [19:AT+FCC=,,,,,,,,0;A\r]
> > Jul 27 05:13:16.65: [ 1038]: --> [4:+FCO]
> > Jul 27 05:13:16.65: [ 1038]: ANSWER: FAX CONNECTION  DEVICE
> > '/dev/ttyS0'
> > Jul 27 05:13:16.65: [ 1038]: STATE CHANGE: ANSWERING -> RECEIVING
> > Jul 27 05:13:16.65: [ 1038]: MODEM input buffering enabled
> > Jul 27 05:13:16.65: [ 1038]: RECV FAX: begin
> > Jul 27 05:13:16.65: [ 1038]: --> [27:+FTI:"        ### #######"]
> > Jul 27 05:13:16.65: [ 1038]: REMOTE TSI "### #######"
> > Jul 27 05:13:16.65: [ 1038]: --> [22:+FCS:0,B,0,2,3,1,0,0,0]
> > Jul 27 05:13:16.65: [ 1038]: REMOTE wants 28800 bit/s
> > Jul 27 05:13:16.65: [ 1038]: REMOTE wants page width 1728 pixels in
> > 215 mm
> > Jul 27 05:13:16.65: [ 1038]: REMOTE wants unlimited page length
> > Jul 27 05:13:16.65: [ 1038]: REMOTE wants 3.85 line/mm
> > Jul 27 05:13:16.65: [ 1038]: REMOTE wants 2-D MMR
> > Jul 27 05:13:16.65: [ 1038]: REMOTE wants T.30 Annex A, ECM
> > Jul 27 05:13:16.65: [ 1038]: --> [2:OK]
> > Jul 27 05:13:16.65: [ 1038]: <-- [7:AT+FDR\r]
> > Jul 27 05:13:21.81: [ 1038]: --> [7:+FHS:A0]
> > Jul 27 05:13:21.81: [ 1038]: REMOTE HANGUP: Unspecified Phase D error
> > (codeA0)
>
> "Unspecified Phase D error" means that there was an error in phase D
> (the post-page message portion).  In this case it used V.34 and ECM and
> we didn't get any page image data at all, so it would indicate that the
> error was with the partial page signal or with an associated V.34
> signal.  In any case, we can't tell much from Class 2/2.0/2.1 logs.
> MultiTech would have to help you if you want to continue with Class 2.1.
>
> That said, the problem probably has to do with a firmware flaw in the
> ECM or V.34-Fax implementations.  So you could switch to Class 2.0 and
> see if the problem goes away, or you could disable ECM and do likewise.
>
> However, my personal recommendation would be for you to upgrade to
> 4.2.0 and then switch to Class 1.0.  You'll have all of the features
> that you get in Class 2.1 with that modem, plus you'll have more
> resolution capability.  Oh, and we'll be able to help you out much more
> in Class 1/1.0 than we can in Class 2/2.0/2.1.
>
> Lee.
>


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