Re: [hylafax-users] Unable to view received faxes (Windows Client)

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

On 2004.07.19 11:23 Bill Binko wrote:
> >
> > You're probably using libtiff 3.6.1.
>
> Hey Lee (and Darren),
>    This is obviously one of the more common problems people are
> facing: is
> there any chance we could update the build script and RPM dependencies
> so
> that people are warned if they're installing on a machine with an
> unpatched 3.6.1?

The problem is, though, how do we accurately check for an unpatched 
libtiff 3.6.1 without generating just as many problems?

Unfortunately, libtiff hasn't released a 3.6.2, and I don't think that 
they ever will as I understand their plans to go to v7 with the current 
libtiff CVS.  I think libtiff could take a clue from HylaFAX releases 
where we will release a previous release plus a patch as a release 
(a.k.a., 4.1.7, 4.1.8).  A 3.6.2 from libtiff would be nice, or even a 
3.6.1pl1 or something like that.

So, it's not possible, as far as I'm aware, to screen out unpatched 
libtiff 3.6.1's and if we were to screen out 3.6.1 completely, then we 
end up with the problem of blocking people/distributions that have 
actually patched libtiff.  We'd have to include some configure option 
to "skip the libtiff 3.6.1 check" or something like that.  And, by so 
doing we'd end up generating a lot of questions on that, too.  So, it's 
a matter of answering questions about buggy libtiff or answering 
questions about disabling HylaFAX's checking for buggy libtiff.  It's a 
rock and a hard place, so to speak.

>    I'm sure Lee's sick of pasting that line by now :)

I just wish that people would take a look at the website (specifically 
the HOWTO) and search the archives before posting questions like that.  
But, by the same token, I don't want to see people spend a lot of 
frustrated time with trying to get HylaFAX working for them, and if 
they don't mind asking FAQ and getting a short answer to it, then I say 
let them.

Lee.

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