Re: [hylafax-users] Conversion problem

["Darren Nickerson" <darren.nickerson@xxxxxxxx>]

Ciro,

The exit status 9 error is due to a known bug in libtiff that can occur when
trying to carry out this conversion. See:

http://www.hylafax.org/archive/2003-02/msg00181.php

You can either downgrade to libtiff-3.5.5, upgrade to libtiff-3.6.x
(nor presently recommended because of MMR problems with libtiff), or
apply the following patch to HylaFAX:

http://bugs.hylafax.org/bugzilla/show_bug.cgi?id=341

-Darren

--
Darren Nickerson
Senior Sales & Support Engineer
iFax Solutions, Inc. www.ifax.com
darren.nickerson@xxxxxxxx
+1.215.438.4638
+1.215.243.8335 (fax)


----- Original Message ----- 
From: "Ciro La Ferrara" <webmaster@xxxxxxxxxx>
To: <hylafax-users@xxxxxxxxxxx>
Sent: Thursday, July 01, 2004 11:31 AM
Subject: [hylafax-users] Conversion problem


>
> > Your facsimile job to 44234234 was rejected because:
> >     Unexpected failure converting TIFF document; the command
> >
> >     /usr/bin/tiffcp -i -c g3:1d -f lsb2msb -r 9999  docq/doc4.tif.4
> docq/doc4.tif;31
> >
> > failed with exit status 9.  This conversion was done because:
> >
> > Document requires reformatting, client is incapable of receiving 2DMMR
> data.
> > Document requires reformatting, client is incapable of receiving 2DMMR
> data.
> >
> >
> >     ---- Unsent job status ----
> >
> >    Destination: 44234234
> >          JobID: 4
> >        GroupID: 4
> >         Sender: Fax
> >       Mailaddr: webmaster@xxxxxxxxxxxxx
> > Submitted From: 192.168.0.3
> >     Page Width: 0 (mm)
> >    Page Length: 0 (mm)
> >     Resolution: 196 (lpi)
> >         Status: Unexpected failure converting TIFF document; the command
> >
> >     /usr/bin/tiffcp -i -c g3:1d -f lsb2msb -r 9999  docq/doc4.tif.4
> docq/doc4.tif;31
> >
> > failed with exit status 9.  This conversion was done because:
> >
> > Document requires reformatting, client is incapable of receiving 2DMMR
> data.
> > Document requires reformatting, client is incapable of receiving 2DMMR
> data.
> >
> >        Dialogs: 0 (exchanges with remote device)
> >          Dials: 0 (consecutive failed calls to destination)
> >          Calls: 0 (total phone calls placed)
> >          Pages: 0 (pages transmitted)
> >       TotPages: 0 (total pages to transmit)
> >       Attempts: 0 (attempts to send current page)
> >         Dirnum: 0 (directory of next page to send)
> >
> >     ---- Documents submitted for transmission ----
> >
> > The following documents were submitted for transmission and are
> > available on the server for reuse until they are automatically
> > purged when this job is removed.  Documents may also be manually
> > removed using the faxrm command; consult faxrm(1) for information.
> >
> > Filename                 Size Type
> > docq/doc4.tif.4             0 TIFF
> >
> > Sorry, there was a problem sending notification;
> > something went wrong in the shell script bin/notify.
> >
>
> What is the error? I have libtiff, Ghostscript, zlib, awk, qmail, metamail
>
>
>
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>


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