Re: [hylafax-users] Two more, please. was: Re: Three Configuration Questions . . .

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

On 2004.05.31 06:48 Matt wrote:

> > Question #4)
> > Where would I start looking to determine why a line that has an
> > etc/config.ttyS1 file and is properly cabled to a phone line has not
> > shared the work load in getting this fax out?

Part of the problem is that this question is really vague.

You "start looking" by troubleshooting.  You send a fax out of the 
unused modem.  Then you send a couple of test faxes to "all" modems, 
you turn on debugging levels of logging and you look at the logs.  That 
kind of thing.

>  Your log below is the answer to that question. This modem has a
> problem.
> I, however, have no idea what could be causing this. This is a problem
> better
> answered by Lee.

Well, even I am not capable of reading stuff that's not there...

> > But I'm still getting errors as outlined below.
> > May 28 18:09:04.43: [22368]: SESSION BEGIN 00000223 14048060584
> > May 28 18:09:04.43: [22368]: HylaFAX (tm) Version 4.1.8
> > May 28 18:09:04.43: [22368]: SEND FAX: JOB 220 DEST 1-404-806-0584
> > COMMID 00000223 DEVICE '/dev/ttyS1'
> > May 28 18:09:14.02: [22368]: STATE CHANGE: RUNNING -> SENDING
> > May 28 18:13:05.24: [22368]: SEND: DCS sent 3 times without
> response;
> > Giving up after 3 attempts to send same page "docq/doc10.ps;30",
> dirnum
> > 0
> > May 28 18:13:05.50: [22368]: STATE CHANGE: SENDING -> MODEMWAIT
> (timeout
> > 5)
> > May 28 18:13:05.50: [22368]: SESSION END

This log contains relatively no information.  You've got to set 
SessionTracing to 0xFFF for us to see the necessary HDLC frame 
communications.

Generally "DCS sent 3 times without response" means that there is some 
kind of protocol failure.  It will be more common with Class 2 modems, 
I believe, than with Class 1.

Lee.

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