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Re: [hylafax-users] Bad Pages Received



Thanks for the suggestion, but this server pretty much has to go in at least this one room. We tried all of the different phone lines in the room, and even had then drop some new lines in. We cant really do too much other location, as the local networks it has to be on are very specific, as it needs to do quite a bit of communication between other servers. Plus the old building is pretty much shut off now. I doubt the phone lines are even working there.


As for an update, I just tried to do a <x-tad-bigger>-M 20ms</x-tad-bigger> to up the scanline time to 20ms and for the one test I've done so far, it seemed to have worked. I'm gonna keep looking at it, but if it did work, any way to set this as a default so I don't have to use this parameter every time?

-Anthony Diak...



On May 12, 2004, at 9:58 AM, George Bell wrote:

On Wednesday 12 May 2004 09:10, Anthony Diak wrote:
Hello all. I'm running into quite a bit of a problem. Our company has
been using a hylafax setup to much success in the past, and then we
moved to our new building. As soon as we did, some of our customers
complained about receiving "half page faxes" and so forth. We did some
testing and were able to reproduce the problem.

<snip>

I'm not one of the fax gurus on this list, so I'll let them field your
question on the list ! But I am just wondering, is it possible to change
the physical location from where you are sending the faxes? Either to a
different location in the same building or even a different one ? That might
yield some clues.

George




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