[hylafax-users] problems with receiving faxes

["cj" <cj@xxxxxxxxxxxxxxx>]

Hi All
I have a problem receiving faxes.
I have been able to send faxes to the fax machine, but when I try to send a
fax from the fax machine machine the output is below.
I have linux kernel 2.4.20-8
The modem is a NetComm Mega-i-Modem 56
The fax machine is a Brother Fax 2750
The station ID on the fax has been set.

Can anyone recommend something to look for.

Here is the log file c00000098
May 05 12:07:32.26: [ 2762]: SESSION BEGIN 00000098 630398003906
May 05 12:07:32.26: [ 2762]: HylaFAX (tm) Version 4.2.0
May 05 12:07:32.26: [ 2762]: MODEM set XON/XOFF/FLUSH: input ignored, output
disabled
May 05 12:07:32.26: [ 2762]: <-- [4:ATA\r]
May 05 12:07:40.56: [ 2762]: --> [7:CONNECT]
May 05 12:07:40.56: [ 2762]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
May 05 12:07:40.56: [ 2762]: STATE CHANGE: ANSWERING -> RECEIVING
May 05 12:07:40.56: [ 2762]: MODEM input buffering enabled
May 05 12:07:40.56: [ 2762]: RECV FAX: begin
May 05 12:07:40.56: [ 2762]: MODEM input buffering disabled
May 05 12:07:40.56: [ 2762]: <-- HDLC<32:FF C0 04 AD 00 55 12 9E 36 86 62 82
1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 4C 74 0C>
May 05 12:07:40.56: [ 2762]: <-- data [32]
May 05 12:07:40.56: [ 2762]: <-- data [2]
May 05 12:07:40.59: [ 2762]: --> [7:CONNECT]
May 05 12:07:40.59: [ 2762]: <-- HDLC<23:FF C0 02 0E AE F6 4E E2 04 CE A6 96
76 76 A6 36 E2 04 A6 16 2A 04 04>
May 05 12:07:40.59: [ 2762]: <-- data [23]
May 05 12:07:40.59: [ 2762]: <-- data [2]
May 05 12:07:40.62: [ 2762]: --> [7:CONNECT]
May 05 12:07:40.62: [ 2762]: <-- HDLC<10:FF C8 01 00 77 5F 23 01 FB C0>
May 05 12:07:40.62: [ 2762]: <-- data [10]
May 05 12:07:40.62: [ 2762]: <-- data [2]
May 05 12:07:43.17: [ 2762]: --> [0:]
May 05 12:07:43.17: [ 2762]: MODEM <Empty line>
May 05 12:07:43.17: [ 2762]: MODEM TIMEOUT: sending DIS/DCS frame
May 05 12:07:43.17: [ 2762]: DELAY 1500 ms
May 05 12:07:44.67: [ 2762]: <-- [9:AT+FTH=3\r]
May 05 12:07:44.67: [ 2762]: --> [2:OK]
May 05 12:07:44.67: [ 2762]: DELAY 1500 ms
May 05 12:07:46.17: [ 2762]: <-- [9:AT+FTH=3\r]
May 05 12:07:46.17: [ 2762]: --> [7:CONNECT]
May 05 12:07:46.17: [ 2762]: <-- HDLC<32:FF C0 04 AD 00 55 12 9E 36 86 62 82
1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 4C 74 0C>
May 05 12:07:46.17: [ 2762]: <-- data [32]
May 05 12:07:46.17: [ 2762]: <-- data [2]
May 05 12:07:46.21: [ 2762]: --> [7:CONNECT]
May 05 12:07:46.21: [ 2762]: <-- HDLC<23:FF C0 02 0E AE F6 4E E2 04 CE A6 96
76 76 A6 36 E2 04 A6 16 2A 04 04>
May 05 12:07:46.21: [ 2762]: <-- data [23]
May 05 12:07:46.21: [ 2762]: <-- data [2]
May 05 12:07:46.24: [ 2762]: --> [7:CONNECT]
May 05 12:07:46.24: [ 2762]: <-- HDLC<10:FF C8 01 00 77 5F 23 01 FB C0>
May 05 12:07:46.24: [ 2762]: <-- data [10]
May 05 12:07:46.24: [ 2762]: <-- data [2]
May 05 12:07:48.73: [ 2762]: --> [2:OK]
May 05 12:07:48.73: [ 2762]: <-- [9:AT+FRH=3\r]
May 05 12:07:51.83: [ 2762]: --> [0:]
May 05 12:07:51.83: [ 2762]: MODEM <Empty line>
May 05 12:07:51.83: [ 2762]: MODEM TIMEOUT: waiting for v.21 carrier
May 05 12:07:51.83: [ 2762]: <-- data [1]
May 05 12:07:52.03: [ 2762]: MODEM TIMEOUT: reading line from modem
May 05 12:07:52.03: [ 2762]: MODEM <Timeout>
May 05 12:07:52.03: [ 2762]: DELAY 1500 ms
May 05 12:07:53.53: [ 2762]: <-- [9:AT+FTH=3\r]
May 05 12:07:53.53: [ 2762]: --> [7:CONNECT]
May 05 12:07:53.53: [ 2762]: <-- HDLC<32:FF C0 04 AD 00 55 12 9E 36 86 62 82
1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 4C 74 0C>
May 05 12:07:53.53: [ 2762]: <-- data [32]
May 05 12:07:53.53: [ 2762]: <-- data [2]
May 05 12:07:53.58: [ 2762]: --> [7:CONNECT]
May 05 12:07:53.58: [ 2762]: <-- HDLC<23:FF C0 02 0E AE F6 4E E2 04 CE A6 96
76 76 A6 36 E2 04 A6 16 2A 04 04>
May 05 12:07:53.58: [ 2762]: <-- data [23]
May 05 12:07:53.58: [ 2762]: <-- data [2]
May 05 12:07:53.61: [ 2762]: --> [7:CONNECT]
May 05 12:07:53.61: [ 2762]: <-- HDLC<10:FF C8 01 00 77 5F 23 01 FB C0>
May 05 12:07:53.61: [ 2762]: <-- data [10]
May 05 12:07:53.61: [ 2762]: <-- data [2]
May 05 12:07:55.80: [ 2762]: --> [2:OK]
May 05 12:07:55.80: [ 2762]: <-- [9:AT+FRH=3\r]
May 05 12:07:58.90: [ 2762]: --> [0:]
May 05 12:07:58.90: [ 2762]: MODEM <Empty line>
May 05 12:07:58.90: [ 2762]: MODEM TIMEOUT: waiting for v.21 carrier
May 05 12:07:58.90: [ 2762]: <-- data [1]
May 05 12:07:59.10: [ 2762]: MODEM TIMEOUT: reading line from modem
May 05 12:07:59.10: [ 2762]: MODEM <Timeout>
May 05 12:07:59.10: [ 2762]: DELAY 1500 ms
May 05 12:08:00.60: [ 2762]: <-- [9:AT+FTH=3\r]
May 05 12:08:00.65: [ 2762]: --> [7:CONNECT]
May 05 12:08:00.65: [ 2762]: <-- HDLC<32:FF C0 04 AD 00 55 12 9E 36 86 62 82
1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 4C 74 0C>
May 05 12:08:00.66: [ 2762]: <-- data [32]
May 05 12:08:00.66: [ 2762]: <-- data [2]
May 05 12:08:00.69: [ 2762]: --> [7:CONNECT]
May 05 12:08:00.69: [ 2762]: <-- HDLC<23:FF C0 02 0E AE F6 4E E2 04 CE A6 96
76 76 A6 36 E2 04 A6 16 2A 04 04>
May 05 12:08:00.69: [ 2762]: <-- data [23]
May 05 12:08:00.69: [ 2762]: <-- data [2]
May 05 12:08:00.72: [ 2762]: --> [7:CONNECT]
May 05 12:08:00.72: [ 2762]: <-- HDLC<10:FF C8 01 00 77 5F 23 01 FB C0>
May 05 12:08:00.72: [ 2762]: <-- data [10]
May 05 12:08:00.72: [ 2762]: <-- data [2]
May 05 12:08:03.27: [ 2762]: --> [0:]
May 05 12:08:03.27: [ 2762]: MODEM <Empty line>
May 05 12:08:03.27: [ 2762]: MODEM TIMEOUT: sending DIS/DCS frame
May 05 12:08:03.27: [ 2762]: DELAY 1500 ms
May 05 12:08:04.77: [ 2762]: <-- [9:AT+FTH=3\r]
May 05 12:08:04.77: [ 2762]: --> [2:OK]
May 05 12:08:04.77: [ 2762]: DELAY 1500 ms
May 05 12:08:06.27: [ 2762]: <-- [9:AT+FTH=3\r]
May 05 12:08:06.27: [ 2762]: --> [7:CONNECT]
May 05 12:08:06.27: [ 2762]: <-- HDLC<32:FF C0 04 AD 00 55 12 9E 36 86 62 82
1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 4C 74 0C>
May 05 12:08:06.27: [ 2762]: <-- data [32]
May 05 12:08:06.27: [ 2762]: <-- data [2]
May 05 12:08:06.31: [ 2762]: --> [7:CONNECT]
May 05 12:08:06.31: [ 2762]: <-- HDLC<23:FF C0 02 0E AE F6 4E E2 04 CE A6 96
76 76 A6 36 E2 04 A6 16 2A 04 04>
May 05 12:08:06.31: [ 2762]: <-- data [23]
May 05 12:08:06.31: [ 2762]: <-- data [2]
May 05 12:08:06.34: [ 2762]: --> [7:CONNECT]
May 05 12:08:06.34: [ 2762]: <-- HDLC<10:FF C8 01 00 77 5F 23 01 FB C0>
May 05 12:08:06.34: [ 2762]: <-- data [10]
May 05 12:08:06.34: [ 2762]: <-- data [2]
May 05 12:08:08.83: [ 2762]: --> [2:OK]
May 05 12:08:08.83: [ 2762]: <-- [9:AT+FRH=3\r]
May 05 12:08:09.08: [ 2762]: --> [7:CONNECT]
May 05 12:08:10.18: [ 2762]: --> [8:F9 F7 89 7D 4D 7B 10 03]
May 05 12:08:10.18: [ 2762]: --> [2:OK]
May 05 12:08:10.18: [ 2762]: HDLC frame too short (0 bytes)
May 05 12:08:10.18: [ 2762]: DELAY 1500 ms
May 05 12:08:11.68: [ 2762]: <-- [9:AT+FTH=3\r]
May 05 12:08:11.73: [ 2762]: --> [7:CONNECT]
May 05 12:08:11.73: [ 2762]: <-- HDLC<32:FF C0 04 AD 00 55 12 9E 36 86 62 82
1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 4C 74 0C>
May 05 12:08:11.73: [ 2762]: <-- data [32]
May 05 12:08:11.73: [ 2762]: <-- data [2]
May 05 12:08:11.76: [ 2762]: --> [7:CONNECT]
May 05 12:08:11.76: [ 2762]: <-- HDLC<23:FF C0 02 0E AE F6 4E E2 04 CE A6 96
76 76 A6 36 E2 04 A6 16 2A 04 04>
May 05 12:08:11.76: [ 2762]: <-- data [23]
May 05 12:08:11.76: [ 2762]: <-- data [2]
May 05 12:08:11.79: [ 2762]: --> [7:CONNECT]
May 05 12:08:11.79: [ 2762]: <-- HDLC<10:FF C8 01 00 77 5F 23 01 FB C0>
May 05 12:08:11.79: [ 2762]: <-- data [10]
May 05 12:08:11.79: [ 2762]: <-- data [2]
May 05 12:08:14.34: [ 2762]: --> [0:]
May 05 12:08:14.34: [ 2762]: MODEM <Empty line>
May 05 12:08:14.34: [ 2762]: MODEM TIMEOUT: sending DIS/DCS frame
May 05 12:08:14.34: [ 2762]: DELAY 1500 ms
May 05 12:08:15.84: [ 2762]: <-- [9:AT+FTH=3\r]
May 05 12:08:15.84: [ 2762]: --> [2:OK]
May 05 12:08:15.84: [ 2762]: DELAY 1500 ms
May 05 12:08:17.34: [ 2762]: <-- [9:AT+FTH=3\r]
May 05 12:08:17.34: [ 2762]: --> [7:CONNECT]
May 05 12:08:17.34: [ 2762]: <-- HDLC<32:FF C0 04 AD 00 55 12 9E 36 86 62 82
1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 4C 74 0C>
May 05 12:08:17.34: [ 2762]: <-- data [32]
May 05 12:08:17.34: [ 2762]: <-- data [2]
May 05 12:08:17.38: [ 2762]: --> [7:CONNECT]
May 05 12:08:17.38: [ 2762]: <-- HDLC<23:FF C0 02 0E AE F6 4E E2 04 CE A6 96
76 76 A6 36 E2 04 A6 16 2A 04 04>
May 05 12:08:17.38: [ 2762]: <-- data [23]
May 05 12:08:17.38: [ 2762]: <-- data [2]
May 05 12:08:17.41: [ 2762]: --> [7:CONNECT]
May 05 12:08:17.41: [ 2762]: <-- HDLC<10:FF C8 01 00 77 5F 23 01 FB C0>
May 05 12:08:17.41: [ 2762]: <-- data [10]
May 05 12:08:17.41: [ 2762]: <-- data [2]
May 05 12:08:19.90: [ 2762]: --> [2:OK]
May 05 12:08:19.90: [ 2762]: <-- [9:AT+FRH=3\r]
May 05 12:08:23.00: [ 2762]: --> [0:]
May 05 12:08:23.00: [ 2762]: MODEM <Empty line>
May 05 12:08:23.00: [ 2762]: MODEM TIMEOUT: waiting for v.21 carrier
May 05 12:08:23.00: [ 2762]: <-- data [1]
May 05 12:08:23.20: [ 2762]: MODEM TIMEOUT: reading line from modem
May 05 12:08:23.20: [ 2762]: MODEM <Timeout>
May 05 12:08:23.20: [ 2762]: RECV FAX: No answer (T.30 T1 timeout)
May 05 12:08:23.22: [ 2762]: RECV FAX: end
May 05 12:08:23.22: [ 2762]: SESSION END



here also is my configuration for the modem config.ttyS0
# $Id: topic,v 1.4 2003/07/25 16:23:26 lhoward Exp $
#
# prototype config for Topic modems and other similarly broken firmwares
#

#
CountryCode:            63
AreaCode:               03
FAXNumber:              98003906
LongDistancePrefix:     1
InternationalPrefix:    063
DialStringRules:        etc/dialrules
ServerTracing:          0xFFF
SessionTracing:         0xFFF
RecvFileMode:           0777
LogFileMode:            0666
DeviceMode:             0666
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        "The Glennies Group"
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
AnswerRotary:           "fax data"
MaxRecvPages:           25
MaxConsecutiveBadLines: 0
#

ModemType:              Class1          # use this to supply a hint

# as of v1.20, +FTS is not supported, which will cause "Stop and wait"
# failures unless we use software pauses instead...

Class1PPMWaitCmd:       "<delay\0727>"  # \072 == :  to avoid awk problem
Class1TCFWaitCmd:       "<delay\0727>"
Class1EOPWaitCmd:       "<delay\0729>"
Class1SwitchingCmd:     "<delay\0727>"  # assumption: +FRS not supported


Thanks
CJ

The Glennies Group
P.O. Box 5136
Studfield Post Office
WANTIRNA SOUTH   VIC  3152

Ph:  61 3 9800 3906
E-mail: enquiries@xxxxxxxxxxxxxxx
Website: glennies.com.au


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