Re: [hylafax-users] Modem Not Hanging up after Fax Timeout

["Keith Hamilton" <khamilton@xxxxxxxxxxx>]

The fax server has been running now for 24 hours without a reboot.  I think
it was a fluke yesterday because I was just setting it up.  Ours is a
production machine too.  I convinced my boss to let me use an old 400mhz to
make a Gentoo Fax server instead of spending a grand on a new fax machine.

-- Keith

-----Original Message-----
From: Willy Offermans [mailto:W.K.Offermans@xxxxxx] 
Sent: Thursday, February 26, 2004 2:19 PM
To: Keith Hamilton
Cc: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Modem Not Hanging up after Fax Timeout

Dear Keith,

I have exactly the same problem. I have included also my log file. After
the modem freezes, I have tried to use minicom to send a ATZ or hangup or
something to the modem, but without success. I really had to reboot the
computer. If there is a way to reproduce a T2 timeout error, I would like
to hear, because then I would be able to do more tests and have more
information about the commands being sent to the modem. Now I always
have to wait for the error to pop up. Since this is a production machine
people are depending on, you can imagine the inconvenience of the
situation.

Feb 26 15:12:56.40: [ 1562]: SESSION BEGIN 0000XXXX XXXXXXXXXXX
Feb 26 15:12:56.40: [ 1562]: HylaFAX (tm) Version 4.1.8
Feb 26 15:12:56.40: [ 1562]: <-- [4:ATA\r]
Feb 26 15:13:01.89: [ 1562]: --> [7:CONNECT]
Feb 26 15:13:01.89: [ 1562]: ANSWER: FAX CONNECTION  DEVICE '/dev/cuaa2'
Feb 26 15:13:01.89: [ 1562]: RECV FAX: begin
Feb 26 15:13:01.89: [ 1562]: <-- data [23]
Feb 26 15:13:01.89: [ 1562]: <-- data [2]
Feb 26 15:13:03.49: [ 1562]: --> [7:CONNECT]
Feb 26 15:13:03.49: [ 1562]: <-- data [10]
Feb 26 15:13:03.49: [ 1562]: <-- data [2]
Feb 26 15:13:04.01: [ 1562]: --> [2:OK]
Feb 26 15:13:04.01: [ 1562]: <-- [9:AT+FRH=3\r]
Feb 26 15:13:04.86: [ 1562]: --> [7:CONNECT]
Feb 26 15:13:05.86: [ 1562]: --> [2:OK]
Feb 26 15:13:05.86: [ 1562]: REMOTE wants 14400 bit/s
Feb 26 15:13:05.86: [ 1562]: REMOTE wants page width 1728 pixels in 215 mm
Feb 26 15:13:05.86: [ 1562]: REMOTE wants unlimited page length
Feb 26 15:13:05.86: [ 1562]: REMOTE wants 3.85 line/mm
Feb 26 15:13:05.86: [ 1562]: REMOTE wants 2-D MR
Feb 26 15:13:05.86: [ 1562]: RECV training at v.17 14400 bit/s
Feb 26 15:13:05.86: [ 1562]: <-- [11:AT+FRM=145\r]
Feb 26 15:13:07.55: [ 1562]: --> [7:CONNECT]
Feb 26 15:13:09.14: [ 1562]: RECV: TCF 2829 bytes, 2% non-zero, 2750
zero-run
Feb 26 15:13:09.15: [ 1562]: --> [10:NO CARRIER]
Feb 26 15:13:09.15: [ 1562]: DELAY 75 ms
Feb 26 15:13:09.24: [ 1562]: TRAINING succeeded
Feb 26 15:13:09.24: [ 1562]: <-- [9:AT+FTH=3\r]
Feb 26 15:13:09.29: [ 1562]: --> [7:CONNECT]
Feb 26 15:13:09.29: [ 1562]: <-- data [3]
Feb 26 15:13:09.29: [ 1562]: <-- data [2]
Feb 26 15:13:10.59: [ 1562]: --> [2:OK]
Feb 26 15:13:10.59: [ 1562]: <-- [11:AT+FRM=146\r]
Feb 26 15:13:11.60: [ 1562]: --> [7:CONNECT]
Feb 26 15:13:11.60: [ 1562]: RECV: begin page
Feb 26 15:13:24.28: [ 1562]: RECV/CQ: Bad 1D pixel count, row 1118, got 0,
expected 1728
Feb 26 15:13:24.28: [ 1562]: RECV/CQ: Bad 1D pixel count, row 1119, got 0,
expected 1728
Feb 26 15:13:24.28: [ 1562]: RECV/CQ: Bad 1D pixel count, row 1120, got 0,
expected 1728
Feb 26 15:13:24.28: [ 1562]: RECV/CQ: Bad 1D pixel count, row 1121, got 0,
expected 1728
Feb 26 15:13:24.28: [ 1562]: RECV/CQ: Bad 1D pixel count, row 1122, got 0,
expected 1728
Feb 26 15:13:24.47: [ 1562]: RECV/CQ: Adjusting for RTC found at row 1117
Feb 26 15:13:24.47: [ 1562]: RECV: 1117 total lines, 0 bad lines, 0
consecutive bad lines
Feb 26 15:13:24.47: [ 1562]: RECV: end page
Feb 26 15:13:24.47: [ 1562]: --> [10:NO CARRIER]
Feb 26 15:13:24.47: [ 1562]: <-- [9:AT+FRH=3\r]
Feb 26 15:14:04.48: [ 1562]: --> [0:]
Feb 26 15:14:04.48: [ 1562]: MODEM <Empty line>
Feb 26 15:14:04.48: [ 1562]: <-- data [1]
Feb 26 15:14:04.69: [ 1562]: MODEM <Timeout>
Feb 26 15:14:04.69: [ 1562]: RECV FAX (00004454): recvq/fax04282.tif from
<UNSPECIFIED>, route to <unspecified>, 0 pages in 1:03
Feb 26 15:14:04.69: [ 1562]: RECV FAX: T.30 T2 timeout, expected page not
received
Feb 26 15:14:04.69: [ 1562]: <-- [9:AT+FTH=3\r]
Feb 26 15:14:07.25: [ 1562]: --> [0:]
Feb 26 15:14:07.25: [ 1562]: RECV FAX (00004454): session with <UNSPECIFIED>
terminated abnormally: T.30 T2 timeout, expected page not received
Feb 26 15:14:07.25: [ 1562]: RECV FAX: bin/faxrcvd "recvq/fax04282.tif"
"cuaa2" "00004454" "T.30 T2 timeout, expected page not received" "" ""
Feb 26 15:14:11.44: [ 1562]: RECV FAX: end
Feb 26 15:14:11.45: [ 1562]: SESSION END



On Wed, Feb 25, 2004 at 02:16:30PM -0600, Keith Hamilton wrote:
> My Hylafax is working awesome on Gentoo linux..  However when a fax
> transmission times out the modem doesn't hang up.  This is what my log
says
> 
>  
> 
> Feb 25 13:50:17 [FaxGetty] RECV FAX (00000052): session with 401 454 1391
> terminated abnormally: T.30 T2 timeout, expected page not received
> 
> Feb 25 13:50:17 [FaxGetty] RECV FAX: bin/faxrcvd "recvq/fax00052.tif"
> "ttyS4" "00000052" "T.30 T2 timeout, expected page not received" "" ""
> 
>  
> 
> And that's it..  Modem doesn't hang up and I have to reboot the server.
> Any Ideas would be greatly appreciated.
> 
>  
> 
> -- Keith
> 

-- 
Met vriendelijke groeten,
With kind regards,
Mit freundlichen Gruessen,

Willy

*************************************
W.K. Offermans
Eindhoven University of Technology
Department of Chemical Engineering
Laboratory of Catalysis (SKA)
building ST-W 4.27, PO Box 513
5600 MB  Eindhoven, Netherlands
Tel: 0(031) 40 247 37 81
Fax: 0(031) 40 247 50 32
Home: 0(031) 45 544 49 44
e-mail: w.k.offermans@xxxxxx
http://www.catalysis.nl


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