[hylafax-users] Debian/US Robotics vs Hylafax

[deant@xxxxxxxxxxxxx]

I am having problems evaluating Hylafax for my company's needs.
We have a Linux box running, Debian "woody" with a self compiled
2.4.21 kernel and Debian's Hylafax 4.1.7-0.4 packages.  We are 
using US Robotics 5868D Faxmodems (circa 2000, v.90 and x2
compatible).

The install of the Hylafax packages went without incident, and
faxaddmodem can communicate and identify the modems over either
serial port, addressed as either /dev/ttyS[01].

It's after that when things break down.  The software cannot
initialize the modems when called upon to send a fax.  The
log goes something like this ...

Dec  1 12:26:51 comtel-prod HylaFAX[202]: HylaFAX INET Protocol Server: restarted.

Dec  1 12:26:51 comtel-prod HylaFAX[202]: HylaFAX Old Protocol Server: restarted.

Dec  1 12:26:51 comtel-prod HylaFAX[202]: HylaFAX SNPP Protocol Server: restarted.

Dec  1 12:26:51 comtel-prod lpd[216]: restarted
Dec  1 12:26:51 comtel-prod FaxGetty[204]: OPEN /dev/ttyS1  HylaFAX (tm) Version
4.1.7
Dec  1 12:26:51 comtel-prod FaxQueuer[200]: MODEM ttyS1: NUMBER xxx-xxxx
Dec  1 12:28:00 comtel-prod FaxGetty[204]: /dev/ttyS1: Can not initialize modem.Dec
 1 12:28:00 comtel-prod FaxGetty[204]: STATE CHANGE: BASE -> MODEMWAIT (timeout
30)
Dec  1 12:33:11 comtel-prod FaxGetty[204]: Unable to setup modem on /dev/ttyS1;
giving up after 2 attempts
Dec  1 12:33:11 comtel-prod FaxGetty[204]: CLOSE /dev/ttyS1
Dec  1 12:33:11 comtel-prod FaxQueuer[200]: MODEM WEDGED: bin/wedged "ttyS1"
"/dev/ttyS1"

any attempt to access the serial port thereafter (by hylafax or
other software) generates an error message to the effect that 
the port is already in use.  This state continues until the 
machine is rebooted (which is something outside my control)

What should I try or look at to help diagnose this problem?
How do I get Hylafax to correctly work with the modems?

-dean takemori


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