Re: [hylafax-users] Receive problem

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

I can't comment on anything until you try Class 1.  If Class 1 works 
then you should contact MultiTech to have them resolve the problem with 
Class 2.

Lee.


On 2003.09.23 07:20 Matthias Reich wrote:
> RETRANSMISSION
> I haven't received any comments til now and just want to ensure that
> the
> original mail wasn't shredded by our server.
>
> Matthias
>
> Am Donnerstag, 18. September 2003 16:48 schrieb Lee Howard:
> > On 2003.09.18 06:14 Matthias Reich wrote:
> > > The problem is reproducible but ONLY from this particular sender.
> > > I receive about 200 Faxes per day on this line, all others are
> > > received
> > > correctly.
> >
> > So 100% of the faxes received from this sender end up with this
> error?
> > How reproducible is it?
>
> Hi Lee,
>
> This is 100% reproducible from this sender. every single fax from this
> sender
> ends up with this error. In the meantime I put another modem (same
> model) on
> the phone line, same result.
>
> I will setup one of my modems to Class 1, to see if the faxes are
> still not
> received from that sender over the weekend, but I have to setup a test
>
> environment first, because I won't change my production environment.
> I hope to get an Elsa Modem today, so I will test with this modem too.
>
> [...]
>
> Matthias
>
> --
> HAGOS eG                 phone: +49 711 7880592
> Matthias Reich             fax: +49 711 7880535
> Industriestr. 62           web: http://www.hagos.de
> D-70565 Stuttgart         mail: rei@xxxxxxxx
> Germany

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