[hylafax-users] FAX receiving problems with HylaFAX 4.1.7 and Multimodem MT5634ZBA-USB-V92

["Kevin P. Fleming" <kpfleming@xxxxxxx>]

I installed HylaFAX 4.1.7 recently with the above-mentioned modem, 
running on Linux kernel 2.4.22. We receive a number of FAXes every 
business day, and we've been receiving quite a number with no content. 
The logs from these FAXes (they are all similar) are shown below. The 
thing they all have in common is "RECV XXXX bytes of data, 1 lines". I 
have seen as much as 30K bytes of data, listed as "1 line". This of 
course produces an unusable TIFF as output. Note that there are no 
errors listed, we just get garbage TIFFs.

If if makes any difference, the FAX machine that sent the FAX below is 
a Pitney Bowes 1630, but we have seen this problem from a large 
variety of senders.

Anyone have any ideas what's happening here?

--- log file ---

Sep 10 16:48:44.06: [  398]: SESSION BEGIN 00000093 16022793633
Sep 10 16:48:44.06: [  398]: HylaFAX (tm) Version 4.1.7
Sep 10 16:48:44.06: [  398]: <-- [19:AT+FCC=,,,,,,,,0;A\r]
Sep 10 16:49:04.34: [  398]: --> [4:+FCO]
Sep 10 16:49:04.34: [  398]: ANSWER: FAX CONNECTION  DEVICE 
'/dev/usb/acm/0'
Sep 10 16:49:04.34: [  398]: RECV FAX: begin
Sep 10 16:49:04.34: [  398]: --> [27:+FTI:"        602 269 8220"]
Sep 10 16:49:04.34: [  398]: REMOTE TSI "602 269 8220"
Sep 10 16:49:04.44: [  398]: --> [22:+FCS:0,8,0,2,3,1,0,0,0]
Sep 10 16:49:04.44: [  398]: REMOTE wants 21600 bit/s
Sep 10 16:49:04.44: [  398]: REMOTE wants page width 1728 pixels in 215 mm
Sep 10 16:49:04.44: [  398]: REMOTE wants unlimited page length
Sep 10 16:49:04.44: [  398]: REMOTE wants 3.85 line/mm
Sep 10 16:49:04.44: [  398]: REMOTE wants 2-D MMR
Sep 10 16:49:04.44: [  398]: REMOTE wants T.30 Annex A, ECM
Sep 10 16:49:04.44: [  398]: --> [2:OK]
Sep 10 16:49:04.44: [  398]: <-- [7:AT+FDR\r]
Sep 10 16:49:05.48: [  398]: --> [7:CONNECT]
Sep 10 16:49:05.48: [  398]: RECV: begin page
Sep 10 16:49:05.48: [  398]: RECV: send trigger 022
Sep 10 16:49:05.48: [  398]: <-- data [1]
Sep 10 16:49:08.36: [  398]: RECV: 6732 bytes of data, 1 total lines
Sep 10 16:49:08.88: [  398]: --> [14:+FPS:1,0,0,0,0]
Sep 10 16:49:08.88: [  398]: --> [6:+FET:2]
Sep 10 16:49:08.88: [  398]: RECV recv EOP (no more pages or documents)
Sep 10 16:49:08.88: [  398]: --> [2:OK]
Sep 10 16:49:08.88: [  398]: RECV send MCF (message confirmation)
Sep 10 16:49:08.88: [  398]: RECV FAX (00000093): from 602 269 8220, 
page 1 in 0:04, INF, 3.85 line/mm, 2-D MMR, 21600 bit/s
Sep 10 16:49:08.88: [  398]: RECV FAX (00000093): recvq/fax00067.tif 
from 602 269 8220, route to <unspecified>, 1 pages in 0:04
Sep 10 16:49:08.88: [  398]: <-- [7:AT+FDR\r]
Sep 10 16:49:09.44: [  398]: --> [6:+FHS:0]
Sep 10 16:49:09.44: [  398]: REMOTE HANGUP: Normal and proper end of 
connection (code 0)
Sep 10 16:49:09.44: [  398]: RECV FAX: bin/faxrcvd 
"recvq/fax00067.tif" "usb_acm_0" "00000093" "" "" ""
Sep 10 16:49:09.53: [  398]: RECV FAX: end
Sep 10 16:49:09.54: [  398]: SESSION END


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