[hylafax-users] Fax receive EOP or MPN problem

[John Sved <JohnSved@compuserve.com>]

Hi,

I am using Hylafax 4.1.5  (latest SuSE 8.2 downloaded patch) in a stand 
alone PC
with Creatix V90 external modem.   Sending works OK.  Receiving fails.
External faxes and many internal/local sends from a laptop  running a 
Windoze
fax tool both give the same log mesage (/var/spool/fax/log/c0000xx) as 
the example below:



Jul 17 15:56:23.80: [ 2003]: SESSION BEGIN 00000026 49xxxxxxxxxxx
Jul 17 15:56:23.80: [ 2003]: HylaFAX (tm) Version 4.1.5
Jul 17 15:56:23.80: [ 2003]: MODEM set XON/XOFF/FLUSH: input ignored, 
output
disabled
Jul 17 15:56:23.80: [ 2003]: <-- [4:ATA\r]
Jul 17 15:56:26.80: [ 2003]: --> [7:CONNECT]
Jul 17 15:56:26.80: [ 2003]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Jul 17 15:56:26.80: [ 2003]: MODEM input buffering enabled
Jul 17 15:56:26.80: [ 2003]: RECV FAX: begin
Jul 17 15:56:26.80: [ 2003]: RECV FAX: CDPN
Jul 17 15:56:26.80: [ 2003]: MODEM input buffering disabled
Jul 17 15:56:26.80: [ 2003]: <-- data [23]
Jul 17 15:56:26.80: [ 2003]: <-- data [2]
Jul 17 15:56:28.44: [ 2003]: --> [7:CONNECT]
Jul 17 15:56:28.44: [ 2003]: <-- data [10]
Jul 17 15:56:28.44: [ 2003]: <-- data [2]
Jul 17 15:56:28.87: [ 2003]: --> [2:OK]
Jul 17 15:56:28.87: [ 2003]: <-- [9:AT+FRH=3\r]
Jul 17 15:56:28.96: [ 2003]: --> [7:CONNECT]
Jul 17 15:56:31.53: [ 2003]: --> [2:OK]
Jul 17 15:56:31.53: [ 2003]: REMOTE TSI "+49 xxxxxxxxx"
Jul 17 15:56:31.53: [ 2003]: <-- [9:AT+FRH=3\r]
Jul 17 15:56:31.57: [ 2003]: --> [7:CONNECT]
Jul 17 15:56:31.80: [ 2003]: --> [2:OK]
Jul 17 15:56:31.80: [ 2003]: REMOTE wants 14400 bit/s
Jul 17 15:56:31.80: [ 2003]: REMOTE wants page width 1728 pixels in 215 mm
Jul 17 15:56:31.80: [ 2003]: REMOTE wants unlimited page length
Jul 17 15:56:31.80: [ 2003]: REMOTE wants 7.7 line/mm
Jul 17 15:56:31.80: [ 2003]: REMOTE wants 1-D MR
Jul 17 15:56:31.80: [ 2003]: RECV training at v.17 14400 bit/s
Jul 17 15:56:31.80: [ 2003]: MODEM set XON/XOFF/DRAIN: input ignored, output
generated
Jul 17 15:56:31.80: [ 2003]: <-- [11:AT+FRM=145\r]
Jul 17 15:56:33.51: [ 2003]: --> [7:CONNECT]
Jul 17 15:56:35.04: [ 2003]: MODEM set XON/XOFF/DRAIN: input ignored, output
disabled
Jul 17 15:56:35.04: [ 2003]: RECV: TCF 2720 bytes, 0% non-zero, 2703 
zero-run
Jul 17 15:56:35.04: [ 2003]: --> [10:NO CARRIER]
Jul 17 15:56:35.04: [ 2003]: DELAY 75 ms
Jul 17 15:56:35.12: [ 2003]: TRAINING succeeded
Jul 17 15:56:35.12: [ 2003]: <-- [9:AT+FTH=3\r]
Jul 17 15:56:35.16: [ 2003]: --> [7:CONNECT]
Jul 17 15:56:35.16: [ 2003]: <-- data [3]
Jul 17 15:56:35.16: [ 2003]: <-- data [2]
Jul 17 15:56:36.37: [ 2003]: --> [2:OK]
Jul 17 15:56:36.37: [ 2003]: MODEM input buffering enabled
Jul 17 15:56:36.37: [ 2003]: MODEM set XON/XOFF/FLUSH: input ignored, 
output
generated
Jul 17 15:56:36.37: [ 2003]: <-- [11:AT+FRM=146\r]
Jul 17 15:56:36.91: [ 2003]: --> [7:CONNECT]
Jul 17 15:56:36.91: [ 2003]: RECV: begin page
Jul 17 15:57:04.94: [ 2003]: RECV: 2396 total lines, 0 bad lines, 0 
consecutive
bad lines
Jul 17 15:57:04.94: [ 2003]: RECV: end page
Jul 17 15:57:04.94: [ 2003]: --> [10:NO CARRIER]
Jul 17 15:57:04.94: [ 2003]: MODEM set XON/XOFF/DRAIN: input ignored, 
output
disabled
Jul 17 15:57:04.94: [ 2003]: MODEM input buffering disabled
Jul 17 15:57:04.94: [ 2003]: <-- [9:AT+FRH=3\r]
Jul 17 15:57:05.01: [ 2003]: --> [7:CONNECT]
Jul 17 15:57:07.00: [ 2003]: --> [2:OK]
Jul 17 15:57:07.00: [ 2003]: RECV recv EOP (no more pages or documents)
Jul 17 15:57:07.00: [ 2003]: <-- [9:AT+FRS=7\r]
Jul 17 15:57:37.00: [ 2003]: MODEM TIMEOUT: reading line from modem
Jul 17 15:57:37.00: [ 2003]: MODEM <Timeout>
Jul 17 15:57:37.00: [ 2003]: RECV FAX (00000026): recvq/fax00021.tif 
from +49
xxxxxxxxx, route to <unspecified>, 0 pages in 1:11
Jul 17 15:57:37.00: [ 2003]: RECV FAX: Failure to receive silence.
Jul 17 15:57:37.00: [ 2003]: <-- [9:AT+FTH=3\r]
Jul 17 15:57:37.01: [ 2003]: --> [2:OK]
Jul 17 15:57:37.01: [ 2003]: MODEM input buffering enabled
Jul 17 15:57:37.01: [ 2003]: RECV FAX (00000026): session with +49 
xxxxxxxxx
terminated abnormally: Failure to receive silence.
Jul 17 15:57:37.01: [ 2003]: RECV FAX: bin/faxrcvd "recvq/fax00021.tif" 
"ttyS0"
"00000026" "Failure to receive silence." "" "" ""
Jul 17 15:57:37.14: [ 2003]: RECV FAX: end
Jul 17 15:57:37.14: [ 2003]: SESSION END



It seems that Hylaxfax has a problem.

Running the PC with W2K and the same fax tool: faxes are received OK at 
14400.  
With Hylafax it was 12000.   After forcing XON/XOFF as with the windoze 
fax this
went to 14400.

The "failure to receive silent" message always occurs.

The modem configuration is:


#
ModemType:        Class1        # use this to supply a hint
ModemRate:        19200        # rate for DCE-DTE communication
#ModemFlowControl:    rtscts        # default  rtscts
ModemFlowControl:    xonxoff        # default  rtscts
ModemResetCmds:        AT&V1
ModemRecvFillOrder:    LSB2MSB
ModemSendFillOrder:    LSB2MSB
#
#ModemNoFlowCmd:    AT&K0        # setup no flow control
#ModemHardFlowCmd:    AT&K3        # setup hardware flow control
ModemSoftFlowCmd:    AT&K4        # setup software flow control
ModemSetupDTRCmd:    AT&D2        # setup so DTR drop resets modem
ModemSetupDCDCmd:    AT&C1        # setup so DCD reflects carrier (or not)

#
ModemMfrQueryCmd:    !Rockwell
ModemModelQueryCmd:    !RC288DPi
ModemRevQueryCmd:    ATI3        # product information
#
ModemDialCmd:        ATDT0%s        # T for tone dialing
Class1Cmd:        AT+FCLASS=1
Class1TCFResponseDelay:    75
Class1SendPPMDelay:    75
Class1SendTCFDelay:    75
Class1TrainingRecovery:    1500
Class1RecvAbortOK:    200
Class1FrameOverhead:    4
Class1RecvIdentTimer:    40000
Class1TCFMaxNonZero:    10
Class1TCFMinRun:    1000


Adding the set of Class1....... parameters did not help.
Adding ModemRecvFillOrder  did not help.

Note:  Before ungrading the PC motherboard etc. I used Hylafax with an 
old Creatix LC 288 modem.  This unit could not communicate with the 
serial port on the new ATX motherboard so I switched to a newer V90 modem.


So I cannot think or find anything else to try.   Does anyone have a 
suggestion
as to what next to try ?


-- John


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