[hylafax-users] problems with an E-Tech external Faxmodem 56 K

To: hylafax-users@hylafax.org
Subject: [hylafax-users] problems with an E-Tech external Faxmodem 56 K
From: Marc Durbach <marc@durbach.com>
Reply-To: marc@durbach.com
Date: Sun, 15 Jun 2003 19:59:02 +0200

Hello
I have sonce weeks aproblem with Hylafax and an E-tech external Faxmodem.
The incoming fax is not recognized
I am running Hylfax 4.1.5-104 on a SuSE 8.2 professional edition
Here is a log, and the modem conf is attached
I would really appreciate any help I could get

Jun 03 13:01:07.32: [ 3387]: SESSION BEGIN 00000033 35226876078
Jun 03 13:01:07.32: [ 3387]: HylaFAX (tm) Version 4.1.5
Jun 03 13:01:07.32: [ 3387]: MODEM set XON/XOFF/FLUSH: input ignored, output 
disabled
Jun 03 13:01:07.32: [ 3387]: <-- [4:ATA\r]
Jun 03 13:01:10.32: [ 3387]: --> [7:CONNECT]
Jun 03 13:01:10.32: [ 3387]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Jun 03 13:01:10.32: [ 3387]: STATE CHANGE: ANSWERING -> RECEIVING
Jun 03 13:01:10.32: [ 3387]: MODEM input buffering enabled
Jun 03 13:01:10.32: [ 3387]: RECV FAX: begin
Jun 03 13:01:10.32: [ 3387]: RECV FAX: CDPN
Jun 03 13:01:10.32: [ 3387]: MODEM input buffering disabled
Jun 03 13:01:10.32: [ 3387]: <-- HDLC<23:FF C0 02 C6 4E 86 B2 04 16 C6 86 46 
4E AE 22 04 04 04 04 04 04 04 04>
Jun 03 13:01:10.32: [ 3387]: <-- data [23]
Jun 03 13:01:10.32: [ 3387]: <-- data [2]
Jun 03 13:01:11.96: [ 3387]: --> [7:CONNECT]
Jun 03 13:01:11.96: [ 3387]: <-- HDLC<10:FF C8 01 00 77 5F 01 79 03 C0>
Jun 03 13:01:11.96: [ 3387]: <-- data [10]
Jun 03 13:01:11.96: [ 3387]: <-- data [2]
Jun 03 13:01:12.37: [ 3387]: --> [2:OK]
Jun 03 13:01:12.37: [ 3387]: <-- [9:AT+FRH=3\r]
Jun 03 13:01:12.61: [ 3387]: --> [7:CONNECT]
Jun 03 13:01:14.26: [ 3387]: --> HDLC<25:FF C0 C2 6C 6C 6C 8C 4C 2C 04 04 4C 
AC CC D4 04 04 04 04 04 04 04 04 E9 66>
Jun 03 13:01:14.26: [ 3387]: --> [2:OK]
Jun 03 13:01:14.26: [ 3387]: REMOTE TSI "+352  421666"
Jun 03 13:01:14.26: [ 3387]: <-- [9:AT+FRH=3\r]
Jun 03 13:01:14.29: [ 3387]: --> [7:CONNECT]
Jun 03 13:01:14.52: [ 3387]: --> HDLC<9:FF C8 C1 00 61 15 00 D1 06>
Jun 03 13:01:14.53: [ 3387]: --> [2:OK]
Jun 03 13:01:14.53: [ 3387]: REMOTE wants 9600 bit/s
Jun 03 13:01:14.53: [ 3387]: REMOTE wants page width 1728 pixels in 215 mm
Jun 03 13:01:14.53: [ 3387]: REMOTE wants unlimited page length
Jun 03 13:01:14.53: [ 3387]: REMOTE wants 3.85 line/mm
Jun 03 13:01:14.53: [ 3387]: REMOTE wants 2-D MR

Jun 03 13:01:14.53: [ 3387]: RECV training at v.29 9600 bit/s
Jun 03 13:01:14.53: [ 3387]: MODEM set XON/XOFF/DRAIN: input ignored, output 
generated                                                                          
Jun 03 13:01:14.53: [ 3387]: <-- [10:AT+FRM=96\r]                               
Jun 03 13:01:14.91: [ 3387]: --> [7:CONNECT]                                    
Jun 03 13:01:16.45: [ 3387]: MODEM set XON/XOFF/DRAIN: input ignored, output 
disabled                                                                           
Jun 03 13:01:16.45: [ 3387]: RECV: TCF 1824 bytes, 0% non-zero, 1810 zero-run   
Jun 03 13:01:16.45: [ 3387]: --> [10:NO CARRIER]                                
Jun 03 13:01:16.45: [ 3387]: DELAY 75 ms                                        
Jun 03 13:01:16.53: [ 3387]: TRAINING succeeded                                 
Jun 03 13:01:16.55: [ 3387]: <-- [9:AT+FTH=3\r]                                 
Jun 03 13:01:16.60: [ 3387]: --> [7:CONNECT]                                    
Jun 03 13:01:16.60: [ 3387]: <-- HDLC<3:FF C8 21>                               
Jun 03 13:01:16.60: [ 3387]: <-- data [3]                                       
Jun 03 13:01:16.60: [ 3387]: <-- data [2]                                       
Jun 03 13:01:17.81: [ 3387]: --> [2:OK]                                         
Jun 03 13:01:17.81: [ 3387]: MODEM input buffering enabled                      
Jun 03 13:01:17.81: [ 3387]: MODEM set XON/XOFF/FLUSH: input ignored, output 
generated                                                                          
Jun 03 13:01:17.81: [ 3387]: <-- [10:AT+FRM=96\r]                               
Jun 03 13:01:18.40: [ 3387]: --> [7:CONNECT]                                    
Jun 03 13:01:18.40: [ 3387]: RECV: begin page                                   
Jun 03 13:01:43.05: [ 3387]: RECV: 1152 total lines, 0 bad lines, 0 
consecutive bad lines                                                                       
Jun 03 13:01:43.05: [ 3387]: RECV: end page                                     
Jun 03 13:01:43.05: [ 3387]: --> [10:NO CARRIER]                                
Jun 03 13:01:43.05: [ 3387]: MODEM set XON/XOFF/DRAIN: input ignored, output 
disabled                                                                           
Jun 03 13:01:43.05: [ 3387]: MODEM input buffering disabled                     
Jun 03 13:01:43.05: [ 3387]: <-- [9:AT+FRH=3\r]                                 
Jun 03 13:01:43.09: [ 3387]: --> [7:CONNECT]                                    
Jun 03 13:01:44.12: [ 3387]: --> HDLC<5:FF C8 F4 CC 66>                         
Jun 03 13:01:44.13: [ 3387]: --> [2:OK]                                         
Jun 03 13:01:44.13: [ 3387]: RECV recv EOP (no more pages or documents)         
Jun 03 13:01:44.13: [ 3387]: <-- [9:AT+FRS=7\r]                                 
Jun 03 13:02:14.13: [ 3387]: MODEM TIMEOUT: reading line from modem             
Jun 03 13:02:14.22: [ 3387]: MODEM <Timeout>                                    
Jun 03 13:02:14.22: [ 3387]: RECV FAX (00000033): recvq/fax00032.tif from 
+352  421666, route to <unspecified>, 0 pages in 1:04                                 
Jun 03 13:02:14.23: [ 3387]: RECV FAX: Failure to receive silence.              
Jun 03 13:02:14.23: [ 3387]: <-- [9:AT+FTH=3\r]                                 
Jun 03 13:02:14.25: [ 3387]: --> [2:OK]                                         
Jun 03 13:02:14.25: [ 3387]: MODEM input buffering enabled                      
Jun 03 13:02:14.25: [ 3387]: RECV FAX (00000033): session with +352  421666 
terminated abnormally: Failure to receive silence.                                  
Jun 03 13:02:14.25: [ 3387]: RECV FAX: bin/faxrcvd "recvq/fax00032.tif" 
"ttyS0" "00000033" "Failure to receive silence." "" "" ""                               
Jun 03 13:02:14.42: [ 3387]: RECV FAX: end

# $Id: class1,v 1.12 2002/08/21 16:01:07 darren Exp $
#
# HylaFAX Facsimile Software
#
# Copyright (c) 1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
# HylaFAX is a trademark of Silicon Graphics, Inc.
# 
# Permission to use, copy, modify, distribute, and sell this software and 
# its documentation for any purpose is hereby granted without fee, provided
# that (i) the above copyright notices and this permission notice appear in
# all copies of the software and related documentation, and (ii) the names of
# Sam Leffler and Silicon Graphics may not be used in any advertising or
# publicity relating to the software without the specific, prior written
# permission of Sam Leffler and Silicon Graphics.
# 
# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, 
# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY 
# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  
# 
# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR
# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND,
# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF 
# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE 
# OF THIS SOFTWARE.
#

#
# Generic Class 1 modem configuration.
#
# EDIT THIS CONFIGURATION TO REFLECT YOUR SETUP
#
CountryCode:		352
AreaCode:		
FAXNumber:		"+352 26876078"
LongDistancePrefix:	
InternationalPrefix:	00
DialStringRules:	"etc/dialrules"
ServerTracing:		1
SessionTracing:		0xffffffff
RecvFileMode:		0600
LogFileMode:		0600
DeviceMode:		0600
RingsBeforeAnswer:	3
SpeakerVolume:		off
GettyArgs:		"-h %l dx_%s"
LocalIdentifier:	"Durbach Marc"
TagLineFont:		etc/lutRS18.pcf
TagLineFormat:		"From %%l|%c|Page %%P of %%T"
MaxRecvPages:		25
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:		Class1		# use this to supply a hint
ModemRate:		19200		# rate for DCE-DTE communication
ModemFlowControl:	xonxoff		# XON/XOFF flow control assumed
#
#ModemSetupDTRCmd:	AT&D2		# setup so DTR drop resets modem
#ModemSetupDCDCmd:	AT&C1		# setup so DCD follows carrier
#GettyArgs:		"-h %l dx_%s"	# modem must auto-detect fax/data
#
# We can append the "@" symbol to the dial string so that
# the modem will wait 5 seconds before attempting to connect
# and return result codes that distinguish between no carrier
# and no answer.  This makes it possible to avoid problems with
# repeatedly dialing a number that doesn't have a fax machine
# (kudos to Stuart Lynne for this trick.)
#
# NB: If you need to prefix phone numbers to get through a PBX,
#     put it in the ModemDialCmd; e.g. "DT9%s@".
#
#ModemDialCmd:		ATDT%s		# T for tone dialing
#
# Other possible configuration stuff.  The default strings are
# shown below.  Only those that are different from the defaults
# need to be included in the configuration file.
#
ModemResetCmds:		"AT&K3&D0&C1"		# stuff to do when modem is reset
#ModemAnswerCmd:		ATA		# use this to answer phone
#ModemNoFlowCmd:		AT&K		# disable flow control cmd
#ModemHardFlowCmd:	AT&K3		# hardware flow control cmd
#ModemSoftFlowCmd:	AT&K4		# software flow control cmd
#ModemNoAutoAnswerCmd:	ATS0=0		# disable auto-answer
#
# Set modem speaker volume commands: OFF QUIET LOW MEDIUM HIGH.
# Note that we both turn the speaker on/off and set volume.
#
#ModemSetVolumeCmd:	"ATM0 ATL0M1 ATL1M1 ATL2M1 ATL3M1"
#ModemEchoOffCmd:	ATE0		# disable command echo
#ModemVerboseResultsCmd:	ATV1		# enable verbose command results
#ModemResultCodesCmd:	ATQ0		# enable result codes
#ModemOnHookCmd:		ATH0		# place phone on hook (hangup)
#ModemSoftResetCmd:	ATZ		# do soft reset of modem
#ModemSoftResetCmdDelay:	3000	# pause after soft reset
#ModemWaitTimeCmd:	ATS7=60		# wait 60 seconds for carrier
#ModemCommaPauseTimeCmd:	ATS8=2		# comma pause time is 2 seconds
#ModemRecvFillOrder:	LSB2MSB		# bit order of received facsimile
#ModemSendFillOrder:	LSB2MSB		# bit order modem expects for transmit
#
Class1Cmd:		AT+FCLASS=1	# command to enter class 1
Class1PPMWaitCmd:	AT+FTS=7	# command to stop and wait before PPM
Class1TCFWaitCmd:	AT+FTS=7	# command to stop and wait before TCF
Class1EOPWaitCmd:	AT+FTS=9	# command to stop and wait before EOP
Class1MsgRecvHackCmd:	""	# command to avoid +FCERROR before image
Class1TCFResponseDelay:	75		# 75ms delay between recv TCF & response
Class1SendMsgDelay:	75		# 75ms delay after training
Class1SwitchingCmd	"<delay:7>"
#Class1SwitchingCmd:	AT+FRS=7	# silence between HDLC recv and trans
Class1TrainingRecovery:	1500		# 1.5sec delay after training failure
Class1RecvAbortOK:	200		# wait 200ms for abort response
Class1FrameOverhead:	4		# 4 byte overhead in recvd HDLC frames
Class1RecvIdentTimer:	40000		# 35+5secs waiting for ident frames
Class1TCFMaxNonZero:	10		# max 10% of data may be non-zero
Class1TCFMinRun:	1000		# min run is 2/3rds of TCF duration

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