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This is one of those fun intermittant problems. The setup is Hylafax 4.1.5 on Redhat Linux 7.3, installed from hylafax-4.1.5-1rh7.i386.rpm. The modem is an AOpen FM56EX (generic Rockwell-style modem). I am using HylaFax with distinctive ring to receive faxes at home. Calls to the fax number ring as "RING2". Most of the time everything works fine. Occasionally, though, a call will come in on the voice number, and the modem will go off-hook immediately *after* I have answered the call with the phone. This has happened three times so far. I have just found that there are corresponding entries in /var/log/messages, looking like FaxGetty[1269]: ANSWER: CID NUMBER "RING1" NAME "RING1" So it seems that faxgetty thinks it has found a CID match. Since this happens just after I manually answer the call, I expect the strings from the modem are somehow confusing to faxgetty. The phone in question was plugged into the output jack in the modem itself. I have moved the phone to a spitter at the modem input jack to see if that helps. This has only happened when answering with this phone (rather than another extension), but does not happen everytime I answer with this phone. In every case, the incoming call has come from the same number, but it does not happen every time this person calls from that number. I do not subscribe to Caller ID. I have seen the discussion in the archives involving "RING " prefixes to ring codes. but there are no spaces in my ring codes. As a workaround, I am considering placing a QualifyCID line in my config file, without a corresponding /etc/cid file. Should I expect this to help? Any other suggestions? Config file follows for reference. Thanks for any help. Bruce Halco --- CountryCode: 1 AreaCode: 440 FAXNumber: 440.461.xxxx LongDistancePrefix: 1 InternationalPrefix: 011 DialStringRules: etc/dialrules ServerTracing: 1 SessionTracing: 11 RecvFileMode: 0664 LogFileMode: 0664 DeviceMode: 0664 RingsBeforeAnswer: 1 SpeakerVolume: off GettyArgs: "-h %l dx_%s" LocalIdentifier: "HalComp" TagLineFont: etc/lutRS18.pcf TagLineFormat: "From %%l|%c|Page %%P of %%T" NoCarrierRetrys: 3 MaxRecvPages: 25 # # # Modem-related stuff: should reflect modem command interface # and hardware connection/cabling (e.g. flow control). # ModemType: Class1 # use this to supply a hint ModemRate: 19200 # rate for DCE-DTE communication ModemFlowControl: rtscts # default # ModemNoFlowCmd: AT&K0 # setup no flow control ModemHardFlowCmd: AT&K3 # setup hardware flow control ModemSoftFlowCmd: AT&K4 # setup software flow control ModemSetupDTRCmd: AT&D2 # setup so DTR drop resets modem ModemSetupDCDCmd: AT&C1 # setup so DCD reflects carrier (or not) # ModemMfrQueryCmd: !Rockwell ModemModelQueryCmd: !RC288DPi ModemRevQueryCmd: ATI3 # product information # ModemDialCmd: ATDT%s # T for tone dialing Class1Cmd: AT+FCLASS=1.0 # command to enter class 1.0 Class1PPMWaitCmd: AT+FTS=7 # command to stop and wait before PPM Class1TCFWaitCmd: AT+FTS=7 # command to stop and wait before TCF Class1EOPWaitCmd: AT+FTS=9 # command to stop and wait before EOP Class1TCFResponseDelay: 75 # 75ms delay between recv TCF & response Class1SendMsgDelay: 75 # 75ms delay after training Class1SwitchingDelay: 75 # 150ms delay in switching transmission direction Class1TrainingRecovery: 1500 # 1.5sec delay after training failure Class1RecvAbortOK: 200 # wait 200ms for abort response Class1FrameOverhead: 4 # 4 byte overhead in recvd HDLC frames Class1RecvIdentTimer: 40000 # 35+5secs waiting for ident frames Class1TCFMaxNonZero: 10 # max 10% of data may be non-zero Class1TCFMinRun: 1000 # min run is 2/3rds of TCF duration ModemResetCmds: AT-SDR=7S10=50 RingFax: RING2 # ____________________ HylaFAX(tm) Users Mailing List _______________________ To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi On UNIX: mail -s unsubscribe hylafax-users-request@hylafax.org < /dev/null *To learn about commercial HylaFAX(tm) support, mail sales@hylafax.org.*