[hylafax-users] MultiTech ZPX: Unspecified Phase D to Specific Remote Machine

[Bill Binko <bill-keyword-hylafax.afeacb@binko.net>]

Hi all,
	We now have our fax server up and running, and are for the most
part very happy.  However, we have one specific sender that seems to be
blowing up upon reception.  I have a call in to get the information
about the machine type etc, but we are receiving some good faxes from
them.  One thing to note is that we are using Class 2.1 on the
MultiTechs, and that the failures are all at 24000 bps.  

Here is a dump of one of the failure logs:  

May 07 14:07:16.38: [ 5035]: SESSION BEGIN 00000157 19547520741 May 07
14:07:16.38: [ 5035]: HylaFAX (tm) Version 4.1.5 May 07 14:07:16.38: [
5035]: <-- [20:AT+FCC=,,,,1,,,,0;A\r] May 07 14:07:31.74: [ 5035]: -->
[4:+FCO] May 07 14:07:31.74: [ 5035]: ANSWER: FAX CONNECTION  DEVICE
'/dev/faxmodem1' May 07 14:07:31.74: [ 5035]: RECV FAX: begin
May 07 14:07:31.74: [ 5035]: --> [27:+FTI:"         781 4497908"]
May 07 14:07:31.74: [ 5035]: REMOTE TSI "781 4497908"
May 07 14:07:31.74: [ 5035]: --> [22:+FCS:0,9,0,2,1,1,0,0,0] May 07
14:07:31.74: [ 5035]: REMOTE wants 24000 bit/s May 07 14:07:31.74: [
5035]: REMOTE wants page width 1728 pixels in 215 mm May 07 14:07:31.74:
[ 5035]: REMOTE wants unlimited page length 
May 07 14:07:31.74: [ 5035]: REMOTE wants 3.85 line/mm
May 07 14:07:31.74: [ 5035]: REMOTE wants 2-D MR
May 07 14:07:31.74: [ 5035]: REMOTE wants T.30 Annex A, ECM
May 07 14:07:31.74: [ 5035]: --> [2:OK]
May 07 14:07:31.74: [ 5035]: <-- [7:AT+FDR\r]
May 07 14:07:32.59: [ 5035]: --> [7:CONNECT]
May 07 14:07:32.59: [ 5035]: RECV: begin page
May 07 14:07:32.59: [ 5035]: RECV: send trigger 022
May 07 14:07:43.91: [ 5035]: RECV: 1095 total lines, 0 bad lines, 0
consecutive bad lines May 07 14:07:48.67: [ 5035]: --> [7:+FHS:A0] May
07 14:07:48.67: [ 5035]: REMOTE HANGUP: Unspecified Phase D error (code
A0) May 07 14:07:48.67: [ 5035]: --> [2:OK] May 07 14:07:48.67: [ 5035]:
RECV FAX (00000157): recvq/fax00108.tif from 781 4497908, route to
<unspecified>, 0 pages in 0:17 May 07 14:07:48.67: [ 5035]: RECV FAX:
Unspecified Phase D error May 07 14:07:48.67: [ 5035]: RECV FAX
(00000157): session with 781 4497908 terminated abnormally: Unspecified
Phase D error May 07 14:07:48.67: [ 5035]: RECV FAX: bin/faxrcvd
"recvq/fax00108.tif" "faxmodem1" "00000157" "Unspecified Phase D error"
"" ""

(That lack of newlines is in the log, not my mail)

On good faxes, the line that has the +FHS:A0 looks like this:

May 06 16:37:20.23: [ 5035]: RECV: 1092 total lines, 0 bad lines, 0
consecutive bad lines
May 06 16:37:20.52: [ 5035]: --> [17:+FPS:1,1092,0,0,0]
May 06 16:37:20.52: [ 5035]: --> [6:+FET:0]
May 06 16:37:20.52: [ 5035]: RECV recv MPS (more pages, same document)

Anyone have a clue on this?

Thanks
Bill

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