[hylafax-users] USR + Distinctive Ring is answering internal DATA calls -- why?

[Bob Ramstad <rramstad@yahoo.com>]

Howdy!  I've been working on this for a few days, with
very little luck.  (Ran into a dead end posting this
on fa.hylafax and waiting four days for an answer
LOL...)

Mostly everything is working, which is great, but the
last little glitch is driving me nutso.

I have a US Robotics V.92 external modem, brand new,
the HylaFAX system auto detected it just fine at
installation.

I have the latest HylaFax software hylafax-4.1.5-1rh7
installed from binary RPM on a RedHat 7.2 box.

I've got the US Robotics modem with distinctive ring
enabled, thanks to the archives I found the magic AT
invocation, and also have in my modem configuration

RingFax: "RING B"
RingExtended: "Ring;"

Otherwise we're using the defaults, more or less.

I want HylaFAX to only accept incoming FAX calls, no
voice, no data.  My understanding as per the archives
is that listing just "RingFax" in the config should
accomplish this.

We're getting FAXes just fine on the distinctive ring,
and the regular ring is left alone, no problem.

Here's the weird part.  We have other computers that
share the phone line that this computer is on.  These
computers periodically have to dial out to UPS and
other carriers to send them package data.  We had
noted that they were having problems dialing out --
having to retry many times to get the data through.

I recently discovered the following lines in our
syslogs, right at the time we dialed out to UPS:

Feb  7 15:22:38 bill-graham FaxGetty[1066]: ANSWER:
DATA CONNECTION
Feb  7 15:22:38 bill-graham FaxGetty[1066]: GETTY:
START "/sbin/mgetty -h modem dx_19200", pid 8273
Feb  7 15:22:38 bill-graham FaxGetty[1066]: GETTY:
exit status 077400
Feb  7 15:22:50 bill-graham FaxGetty[1066]: MODEM U.S.
ROBOTICS 56K FAX /
Feb  7 15:23:07 bill-graham FaxGetty[1066]: ANSWER:
DATA CONNECTION
Feb  7 15:23:07 bill-graham FaxGetty[1066]: GETTY:
START "/sbin/mgetty -h modem dx_19200", pid 8274
Feb  7 15:23:07 bill-graham FaxGetty[1066]: GETTY:
exit status 077400
Feb  7 15:23:20 bill-graham FaxGetty[1066]: MODEM U.S.
ROBOTICS 56K FAX /
Feb  7 15:23:46 bill-graham FaxGetty[1066]: ANSWER:
DATA CONNECTION
Feb  7 15:23:46 bill-graham FaxGetty[1066]: GETTY:
START "/sbin/mgetty -h modem dx_19200", pid 8275
Feb  7 15:23:46 bill-graham FaxGetty[1066]: GETTY:
exit status 077400
Feb  7 15:23:56 bill-graham FaxGetty[1066]: Error
parsing AT+FCC=? response: "RING A
(0,1),(0-5),(0-2),(0-2),0,0,0,(0-7)"
Feb  7 15:23:56 bill-graham FaxGetty[1066]:
/dev/modem: Can not initialize modem.

Obviously FaxGetty is answering the data call, which
makes no sense.

1) The phone never rang, so what is it doing picking
up the phone?

2) It is a data call, and so shouldn't be answered
regardless.

I'm totally confused, and would love any
suggestions...  except of course the obvious, that we
need to hook up the other computers to another phone
line, I really don't want to have to do this, it would
be the last resort...

From mucking about in the archives, I found a
discussion from a few years ago regarding Adaptive
Answer and if it should be on by default or not...  in
my case, I just want FAX calls answered, and I only
want the line answered for incoming distinctive ring
calls...  I'd like to think that this is just
something that needs to be tweaked in the configs, but
I just can't find the magic invocation that will fix
the problem.

Email to me at rramstad@yahoo.com would be great, or I
will periodically check in to see if there is any
help...  Thanks!

-- Bob

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