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hi, you should look in you docq/ if the postscript has the same problem and if the relevant tiff file (docq/doc<jobid>;00 or ;40 ) too. cwatson@InPhact.com wrote: > Occasionally, customers that we send faxes to complain that the fax they > recieve is undreadable. I have an example that I scanned in attached as a > gif. It's a snippet of the whole page. > > The problem is that some lines appear to be cut off. We see this problem > off and on, usually limited to certain recipients. It could be us, but I > thought I'd throw it out there in case someone had seen something similar > while I investigated our side. > > I'm using Comtrol RocketModems. The recipient of this particular fax was a > Brother MSC 4350. The documents are PDF's when they are handed off to > HylaFAX, and they DO NOT have this problem when viewed in Acrobat. Faxing a > printed-paper to the 'problem' recipient via a normal fax machine also works > fine. We send a few thousand faxes a day, outbound only. > > Again, this might be a problem with the PDF's we generate, but I thought I'd > ask ;) > > Cory 'G' Watson > > > > ------------------------------------------------------------------------ > ____________________ HylaFAX(tm) Users Mailing List _______________________ To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi On UNIX: mail -s unsubscribe hylafax-users-request@hylafax.org < /dev/null *To learn about commercial HylaFAX(tm) support, mail sales@hylafax.org.*