Re: [hylafax-users] urgent help - faxes received late

[Aidan Van Dyk <aidan@highrise.ca>]

* Junk Mail <junk.mail@swirvemail.com> [030115 09:00]:
> hello
> 
> i need major urgent help here.
> 
> i got hylafax set up on manrake 9.0 and its running and all. 
> but i got a serious problem: assuming the server hasnt been touched by anyone in 2/3 hours and its gone past the screensaver mode and into the monitor standby mode and all programs/services are working (internet connection sharing is also on this server, etc) and a fax is recieved at 12pm.
> the fax is not delivered to the users email until someone moves the mouse on the server?!. this could be at 9pm or 9am next day!!!
> 
> can someone pls. help? its now very VERY urgent for me to fix it ASAP. any ideas are extremely welcome.
> 
> thx
> 
> Nb: what i had done was to setup a user to recieve all faxes and the email client (kmail) forwards all faxes to other users. i dont even know if this is the correct setup but it works for me.

What's likely happening here is that the mail is being delivered to the
one user, but since the standby-mode has kicked in, the KDE apps (kmail)
have politely "suspended" themselves.  So, KMail can't automatically
forward the e-mails to other users.

I would look in to using HylaFAX's ability to route incoming faxes (man
faxrcvd, and read about the FaxDispatch section).  I admit, it might be
a bit convoluted for those not familiar with Unix scripts.

Otherwise, using something like procmail to sort your mail instead of
KMail would get around the "pausing" as well.

a.
-- 
Aidan Van Dyk                                             Create like a god,
aidan@highrise.ca                                       command like a king,
http://www.highrise.ca/                                   work like a slave.

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