[hylafax-users] Lost fax pages

[Andy Wallace <andyw2@btconnect.com>]

Hi,

Using Hylafax-4.1.3 on Red Hat 7.3:

I've recently set up Hylafax and have been using it without trouble to
send faxes, but today for the first time I received a fax, and only the
final page (of 11) actually arrived.

There were no errors reported in the log or the email notification
(attached).

Email:

recvq/fax00001.tif (ftp://pavilion:4559/recvq/fax00001.tif):
    Sender: 02087782220
     Pages: 11
   Quality: Normal
      Page: ISO A4
  Received: 2002:11:14 13:06:56
TimeToRecv: 3:24
SignalRate: 14400 bit/s
DataFormat: 1-D MR
ReceivedOn: ttyS0
    CommID: c00000014 (ftp://pavilion:4559/log/c00000014)

Anyone know what might have happened to the other 10 pages?

Cheers,
Andy Wallace

Nov 14 13:06:39.66: [ 1641]: SESSION BEGIN 00000014 441874638094
Nov 14 13:06:39.67: [ 1641]: HylaFAX (tm) Version 4.1.3
Nov 14 13:06:39.69: [ 1641]: <-- [4:ATA\r]
Nov 14 13:06:43.82: [ 1641]: --> [3:FAX]
Nov 14 13:06:49.55: [ 1641]: --> [5:+FCON]
Nov 14 13:06:49.57: [ 1641]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Nov 14 13:06:49.57: [ 1641]: RECV FAX: begin
Nov 14 13:06:51.14: [ 1641]: --> [29:+FTSI: "         02087782220"]
Nov 14 13:06:51.17: [ 1641]: REMOTE TSI "02087782220"
Nov 14 13:06:51.41: [ 1641]: --> [22:+FDCS: 0,5,0,2,0,0,0,1]
Nov 14 13:06:51.42: [ 1641]: REMOTE wants 14400 bit/s
Nov 14 13:06:51.42: [ 1641]: REMOTE wants page width 1728 pixels in 215 mm
Nov 14 13:06:51.42: [ 1641]: REMOTE wants unlimited page length 
Nov 14 13:06:51.42: [ 1641]: REMOTE wants 3.85 line/mm
Nov 14 13:06:51.42: [ 1641]: REMOTE wants 1-D MR
Nov 14 13:06:51.52: [ 1641]: --> [2:OK]
Nov 14 13:06:51.52: [ 1641]: <-- [7:AT+FDR\r]
Nov 14 13:06:54.52: [ 1641]: --> [5:+FCFR]
Nov 14 13:06:56.82: [ 1641]: --> [22:+FDCS: 0,5,0,2,0,0,0,1]
Nov 14 13:06:56.82: [ 1641]: REMOTE wants 14400 bit/s
Nov 14 13:06:56.82: [ 1641]: REMOTE wants page width 1728 pixels in 215 mm
Nov 14 13:06:56.82: [ 1641]: REMOTE wants unlimited page length 
Nov 14 13:06:56.82: [ 1641]: REMOTE wants 3.85 line/mm
Nov 14 13:06:56.82: [ 1641]: REMOTE wants 1-D MR
Nov 14 13:06:56.82: [ 1641]: --> [7:CONNECT]
Nov 14 13:06:56.82: [ 1641]: RECV: begin page
Nov 14 13:06:56.82: [ 1641]: RECV: send trigger 022
Nov 14 13:06:56.82: [ 1641]: <-- data [1]
Nov 14 13:07:09.27: [ 1641]: RECV: 1136 total lines, 0 bad lines, 0 consecutive bad lines
Nov 14 13:07:09.27: [ 1641]: --> [17:+FPTS: 1,2219,0,0]
Nov 14 13:07:10.57: [ 1641]: --> [7:+FET: 0]
Nov 14 13:07:10.57: [ 1641]: RECV recv MPS (more pages, same document)
Nov 14 13:07:10.68: [ 1641]: --> [2:OK]
Nov 14 13:07:10.68: [ 1641]: RECV send MCF (message confirmation)
Nov 14 13:07:10.68: [ 1641]: RECV FAX (00000014): from 02087782220, page 1 in 0:19, INF, 3.85 line/mm, 1-D MR, 14400 bit/s
Nov 14 13:07:10.68: [ 1641]: <-- [7:AT+FDR\r]
Nov 14 13:07:12.67: [ 1641]: --> [7:CONNECT]
Nov 14 13:07:12.67: [ 1641]: RECV: begin page
Nov 14 13:07:12.67: [ 1641]: RECV: send trigger 022
Nov 14 13:07:12.67: [ 1641]: <-- data [1]
Nov 14 13:07:30.60: [ 1641]: RECV: 1133 total lines, 0 bad lines, 0 consecutive bad lines
Nov 14 13:07:30.60: [ 1641]: --> [17:+FPTS: 1,2219,0,0]
Nov 14 13:07:31.90: [ 1641]: --> [7:+FET: 0]
Nov 14 13:07:31.90: [ 1641]: RECV recv MPS (more pages, same document)
Nov 14 13:07:32.00: [ 1641]: --> [2:OK]
Nov 14 13:07:32.00: [ 1641]: RECV send MCF (message confirmation)
Nov 14 13:07:32.00: [ 1641]: RECV FAX (00000014): from 02087782220, page 2 in 0:22, INF, 3.85 line/mm, 1-D MR, 14400 bit/s
Nov 14 13:07:32.00: [ 1641]: <-- [7:AT+FDR\r]
Nov 14 13:07:34.00: [ 1641]: --> [7:CONNECT]
Nov 14 13:07:34.00: [ 1641]: RECV: begin page
Nov 14 13:07:34.00: [ 1641]: RECV: send trigger 022
Nov 14 13:07:34.00: [ 1641]: <-- data [1]
Nov 14 13:07:43.48: [ 1641]: RECV: 1133 total lines, 0 bad lines, 0 consecutive bad lines
Nov 14 13:07:43.49: [ 1641]: --> [17:+FPTS: 1,2219,0,0]
Nov 14 13:07:44.79: [ 1641]: --> [7:+FET: 0]
Nov 14 13:07:44.79: [ 1641]: RECV recv MPS (more pages, same document)
Nov 14 13:07:44.90: [ 1641]: --> [2:OK]
Nov 14 13:07:44.90: [ 1641]: RECV send MCF (message confirmation)
Nov 14 13:07:44.90: [ 1641]: RECV FAX (00000014): from 02087782220, page 3 in 0:12, INF, 3.85 line/mm, 1-D MR, 14400 bit/s
Nov 14 13:07:44.90: [ 1641]: <-- [7:AT+FDR\r]
Nov 14 13:07:46.89: [ 1641]: --> [7:CONNECT]
Nov 14 13:07:46.89: [ 1641]: RECV: begin page
Nov 14 13:07:46.89: [ 1641]: RECV: send trigger 022
Nov 14 13:07:46.89: [ 1641]: <-- data [1]
Nov 14 13:07:54.99: [ 1641]: RECV: 1133 total lines, 0 bad lines, 0 consecutive bad lines
Nov 14 13:07:54.99: [ 1641]: --> [17:+FPTS: 1,2219,0,0]
Nov 14 13:07:56.30: [ 1641]: --> [7:+FET: 0]
Nov 14 13:07:56.30: [ 1641]: RECV recv MPS (more pages, same document)
Nov 14 13:07:56.40: [ 1641]: --> [2:OK]
Nov 14 13:07:56.40: [ 1641]: RECV send MCF (message confirmation)
Nov 14 13:07:56.40: [ 1641]: RECV FAX (00000014): from 02087782220, page 4 in 0:12, INF, 3.85 line/mm, 1-D MR, 14400 bit/s
Nov 14 13:07:56.40: [ 1641]: <-- [7:AT+FDR\r]
Nov 14 13:07:58.41: [ 1641]: --> [7:CONNECT]
Nov 14 13:07:58.41: [ 1641]: RECV: begin page
Nov 14 13:07:58.41: [ 1641]: RECV: send trigger 022
Nov 14 13:07:58.41: [ 1641]: <-- data [1]
Nov 14 13:08:10.98: [ 1641]: RECV: 1132 total lines, 0 bad lines, 0 consecutive bad lines
Nov 14 13:08:10.98: [ 1641]: --> [17:+FPTS: 1,2219,0,0]
Nov 14 13:08:12.29: [ 1641]: --> [7:+FET: 0]
Nov 14 13:08:12.29: [ 1641]: RECV recv MPS (more pages, same document)
Nov 14 13:08:12.39: [ 1641]: --> [2:OK]
Nov 14 13:08:12.40: [ 1641]: RECV send MCF (message confirmation)
Nov 14 13:08:12.40: [ 1641]: RECV FAX (00000014): from 02087782220, page 5 in 0:16, INF, 3.85 line/mm, 1-D MR, 14400 bit/s
Nov 14 13:08:12.40: [ 1641]: <-- [7:AT+FDR\r]
Nov 14 13:08:14.39: [ 1641]: --> [7:CONNECT]
Nov 14 13:08:14.40: [ 1641]: RECV: begin page
Nov 14 13:08:14.40: [ 1641]: RECV: send trigger 022
Nov 14 13:08:14.40: [ 1641]: <-- data [1]
Nov 14 13:08:34.93: [ 1641]: RECV: 1132 total lines, 0 bad lines, 0 consecutive bad lines
Nov 14 13:08:34.93: [ 1641]: --> [17:+FPTS: 1,2219,0,0]
Nov 14 13:08:36.24: [ 1641]: --> [7:+FET: 0]
Nov 14 13:08:36.24: [ 1641]: RECV recv MPS (more pages, same document)
Nov 14 13:08:36.35: [ 1641]: --> [2:OK]
Nov 14 13:08:36.35: [ 1641]: RECV send MCF (message confirmation)
Nov 14 13:08:36.35: [ 1641]: RECV FAX (00000014): from 02087782220, page 6 in 0:24, INF, 3.85 line/mm, 1-D MR, 14400 bit/s
Nov 14 13:08:36.35: [ 1641]: <-- [7:AT+FDR\r]
Nov 14 13:08:38.34: [ 1641]: --> [7:CONNECT]
Nov 14 13:08:38.34: [ 1641]: RECV: begin page
Nov 14 13:08:38.34: [ 1641]: RECV: send trigger 022
Nov 14 13:08:38.34: [ 1641]: <-- data [1]
Nov 14 13:09:00.71: [ 1641]: RECV: 1130 total lines, 0 bad lines, 0 consecutive bad lines
Nov 14 13:09:00.71: [ 1641]: --> [17:+FPTS: 1,2219,0,0]
Nov 14 13:09:02.01: [ 1641]: --> [7:+FET: 0]
Nov 14 13:09:02.01: [ 1641]: RECV recv MPS (more pages, same document)
Nov 14 13:09:02.12: [ 1641]: --> [2:OK]
Nov 14 13:09:02.12: [ 1641]: RECV send MCF (message confirmation)
Nov 14 13:09:02.12: [ 1641]: RECV FAX (00000014): from 02087782220, page 7 in 0:26, INF, 3.85 line/mm, 1-D MR, 14400 bit/s
Nov 14 13:09:02.12: [ 1641]: <-- [7:AT+FDR\r]
Nov 14 13:09:04.11: [ 1641]: --> [7:CONNECT]
Nov 14 13:09:04.11: [ 1641]: RECV: begin page
Nov 14 13:09:04.11: [ 1641]: RECV: send trigger 022
Nov 14 13:09:04.11: [ 1641]: <-- data [1]
Nov 14 13:09:29.46: [ 1641]: RECV: 1133 total lines, 0 bad lines, 0 consecutive bad lines
Nov 14 13:09:29.57: [ 1641]: --> [17:+FPTS: 1,2219,0,0]
Nov 14 13:09:30.87: [ 1641]: --> [7:+FET: 0]
Nov 14 13:09:30.87: [ 1641]: RECV recv MPS (more pages, same document)
Nov 14 13:09:30.99: [ 1641]: --> [2:OK]
Nov 14 13:09:30.99: [ 1641]: RECV send MCF (message confirmation)
Nov 14 13:09:30.99: [ 1641]: RECV FAX (00000014): from 02087782220, page 8 in 0:28, INF, 3.85 line/mm, 1-D MR, 14400 bit/s
Nov 14 13:09:30.99: [ 1641]: <-- [7:AT+FDR\r]
Nov 14 13:09:32.98: [ 1641]: --> [7:CONNECT]
Nov 14 13:09:32.98: [ 1641]: RECV: begin page
Nov 14 13:09:32.98: [ 1641]: RECV: send trigger 022
Nov 14 13:09:32.98: [ 1641]: <-- data [1]
Nov 14 13:09:56.14: [ 1641]: RECV: 1131 total lines, 0 bad lines, 0 consecutive bad lines
Nov 14 13:09:56.14: [ 1641]: --> [17:+FPTS: 1,2219,0,0]
Nov 14 13:09:57.44: [ 1641]: --> [7:+FET: 0]
Nov 14 13:09:57.44: [ 1641]: RECV recv MPS (more pages, same document)
Nov 14 13:09:57.55: [ 1641]: --> [2:OK]
Nov 14 13:09:57.55: [ 1641]: RECV send MCF (message confirmation)
Nov 14 13:09:57.55: [ 1641]: RECV FAX (00000014): from 02087782220, page 9 in 0:27, INF, 3.85 line/mm, 1-D MR, 14400 bit/s
Nov 14 13:09:57.55: [ 1641]: <-- [7:AT+FDR\r]
Nov 14 13:09:59.75: [ 1641]: --> [7:CONNECT]
Nov 14 13:09:59.75: [ 1641]: RECV: begin page
Nov 14 13:09:59.75: [ 1641]: RECV: send trigger 022
Nov 14 13:09:59.75: [ 1641]: <-- data [1]
Nov 14 13:10:17.13: [ 1641]: RECV: 1132 total lines, 0 bad lines, 0 consecutive bad lines
Nov 14 13:10:17.13: [ 1641]: --> [17:+FPTS: 1,2219,0,0]
Nov 14 13:10:18.44: [ 1641]: --> [7:+FET: 0]
Nov 14 13:10:18.44: [ 1641]: RECV recv MPS (more pages, same document)
Nov 14 13:10:18.55: [ 1641]: --> [2:OK]
Nov 14 13:10:18.55: [ 1641]: RECV send MCF (message confirmation)
Nov 14 13:10:18.55: [ 1641]: RECV FAX (00000014): from 02087782220, page 10 in 0:21, INF, 3.85 line/mm, 1-D MR, 14400 bit/s
Nov 14 13:10:18.55: [ 1641]: <-- [7:AT+FDR\r]
Nov 14 13:10:20.54: [ 1641]: --> [7:CONNECT]
Nov 14 13:10:20.54: [ 1641]: RECV: begin page
Nov 14 13:10:20.54: [ 1641]: RECV: send trigger 022
Nov 14 13:10:20.54: [ 1641]: <-- data [1]
Nov 14 13:10:30.92: [ 1641]: RECV: 1130 total lines, 0 bad lines, 0 consecutive bad lines
Nov 14 13:10:31.02: [ 1641]: --> [17:+FPTS: 1,2219,0,0]
Nov 14 13:10:32.33: [ 1641]: --> [7:+FET: 2]
Nov 14 13:10:32.33: [ 1641]: RECV recv EOP (no more pages or documents)
Nov 14 13:10:32.44: [ 1641]: --> [2:OK]
Nov 14 13:10:32.44: [ 1641]: RECV send MCF (message confirmation)
Nov 14 13:10:32.44: [ 1641]: RECV FAX (00000014): from 02087782220, page 11 in 0:14, INF, 3.85 line/mm, 1-D MR, 14400 bit/s
Nov 14 13:10:32.44: [ 1641]: RECV FAX (00000014): recvq/fax00001.tif from 02087782220, route to <unspecified>, 11 pages in 3:43
Nov 14 13:10:32.56: [ 1641]: <-- [7:AT+FDR\r]
Nov 14 13:10:35.33: [ 1641]: --> [8:+FHNG: 0]
Nov 14 13:10:35.33: [ 1641]: REMOTE HANGUP: Normal and proper end of connection (code 0)
Nov 14 13:10:35.33: [ 1641]: RECV FAX: bin/faxrcvd "recvq/fax00001.tif" "ttyS0" "00000014" "" "" ""
Nov 14 13:10:35.79: [ 1641]: RECV FAX: end
Nov 14 13:10:35.79: [ 1641]: SESSION END