[hylafax-users] Desperately seeking hlep for MODEM /dev/ttyS1 appears to be wedged on a linux Redhat 7.1 system

["sachin" <sachindra.nath@iba.com.sg>]

Hi Guys,
   Now its been the third week passing by and I have reached the limit of
frustration with the setup. I also tried setting up the modem as a Class
2.0, but the results are still the same.

I tried to find out a firmware upgrade as suggested by Tom, but there are
none for my modem.

Please help

regards
Sachin




 -----Original Message-----
From: 	sachin [mailto:sachindra.nath@iba.com.sg]
Sent:	Monday, October 21, 2002 4:09 PM
To:	'hylafax-users@hylafax.org'
Subject:	MODEM /dev/ttyS1 appears to be wedged on a linux Redhat 7.1 system

Hi Guys,
   I urgently need some help to counter this problem, I had been facing for
the last couple of weeks. I have been trying to do a fresh installation of
hylafax 4.1.3 (as well as, later 4.1.4) on a linux redhat 7.1 system, doing
a source build. I am using a Class 1 modem It is a US Robotics 56K FAX EXT
Rev. 11.13.14 ...
I have been continuously getting the message
MODEM /dev/ttyS1 appears to be wedged

On a closer look on the server's trace log, I see that there is a timeout
encountered after Hylafax sends a ATZ message to the device. Attached is the
tracelog.

Oct 18 20:08:51 linux FaxQueuer[19160]: SUBMIT JOB 15
Oct 18 20:08:53 linux FaxSend[19176]: DELAY 75 ms
Oct 18 20:08:53 linux FaxSend[19176]: DELAY 2600 ms
Oct 18 20:08:56 linux FaxSend[19176]: <-- [4:ATZ\r]
Oct 18 20:09:26 linux FaxSend[19176]: MODEM <Timeout>
Oct 18 20:09:26 linux FaxSend[19176]: DELAY 75 ms
Oct 18 20:09:26 linux FaxSend[19176]: DELAY 2600 ms
Oct 18 20:09:28 linux FaxSend[19176]: <-- [4:ATZ\r]
Oct 18 20:09:58 linux FaxSend[19176]: MODEM <Timeout>
Oct 18 20:10:00 linux CROND[19217]: (root) CMD (   /sbin/rmmod -as)
Oct 18 20:10:28 linux FaxSend[19176]: DELAY 75 ms
Oct 18 20:10:29 linux FaxSend[19176]: DELAY 2600 ms
Oct 18 20:10:31 linux FaxSend[19176]: <-- [4:ATZ\r]
Oct 18 20:11:01 linux FaxSend[19176]: MODEM <Timeout>
Oct 18 20:11:01 linux FaxSend[19176]: DELAY 75 ms
Oct 18 20:11:01 linux FaxSend[19176]: DELAY 2600 ms
Oct 18 20:11:04 linux FaxSend[19176]: <-- [4:ATZ\r]
Oct 18 20:11:34 linux FaxSend[19176]: MODEM <Timeout>
Oct 18 20:11:34 linux FaxQueuer[19160]: MODEM /dev/ttyS1 appears to be
wedged
Oct 18 20:11:34 linux FaxQueuer[19160]: MODEM WEDGED: bin/wedged "ttyS1"
"/dev/t
tyS1"
Oct 18 20:11:34 linux FaxSend[19235]: DELAY 75 ms

Sometimes, this call succeeds, but the modem times out when Hylafax sends a
ATE0 message to it. Can someone point out the problem ?

ps: When I try to send these same messages through minicom, it works fine.
All the test commands given in hylafax manual to check the modem, appear to
work fine for me. Could anyone throw some light on this please ?
thanks in advance...
regards
Sachin


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