Re: [hylafax-users] Unknown problem (check modem power)

[Lee Howard <faxguy@deanox.com>]

On 2002.06.17 09:22 Bahman.Darvish@seb.de wrote:
> Hi All,
> I am happy to get hylafax runing since a few day's but I have still some
> problems
> there is a very nerving thing , which take a few times of me , maybe you
> can help.
> # tail -f /var/spool/hylafax/etc/xferfaxlog
> 06/17/02 17:25  SEND    00002497        ttyb    1941    ""
> user@localhost "013626263"     "+ 49 69 13626263"      65535   0
> 3:07    0:00
>      "Unknown problem (check modem power)"
> 
> I am running Solaris 8 ,   have installed all requirment SW for hylafax.
> I Installed Modem Elsa 56 Microlink which is easy to test with probemodem
> from hylafax and seem to be OK.
> I get 5 or 6 time a day, this message in my logfile and I should first
> power reset my modem to get it running again.
> Is there any problem with config auf modem or Is there any way to send a
> signal to modem to do power reset ?

This error generally means that after ATDT and before CONNECT we received 
something from the modem that we do not understand.  The "(check modem 
power)" seems to be misleading.  "Unknown problem" is correct, but the 
truth is that "Unknown communication problem" is probably more accurate.

Please send the session log.

Lee.

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