[hylafax-users] retraining problem

[Trey Nolen <tnolen@web4.internetpro.net>]

I've got a weird problem with a new Hylafax install. I can send faxes
fine. I can receive faxes fine from another Hylafax server. However, on
regular fax machines, I get a retraining error. Here is a typical trace of
the session:

Apr 08 10:55:45.39: [32563]: SESSION BEGIN 00000021 12565464821
Apr 08 10:55:45.39: [32563]: HylaFAX (tm) Version 4.1.1
Apr 08 10:55:45.39: [32563]: <-- [4:ATA\r]
Apr 08 10:55:50.94: [32563]: --> [7:CONNECT]
Apr 08 10:55:50.94: [32563]: ANSWER: FAX CONNECTION  DEVICE '/dev/modem'
Apr 08 10:55:50.94: [32563]: MODEM input buffering enabled
Apr 08 10:55:50.94: [32563]: RECV FAX: begin
Apr 08 10:55:50.94: [32563]: MODEM input buffering disabled
Apr 08 10:55:50.94: [32563]: <-- HDLC<23:FF C0 02 C2 CA 22 04 04 04 04 04
04 04 04 04 04 04 04 04 04 04 04 04>
Apr 08 10:55:50.94: [32563]: <-- data [23]
Apr 08 10:55:50.94: [32563]: <-- data [2]
Apr 08 10:55:52.62: [32563]: --> [7:CONNECT]
Apr 08 10:55:52.62: [32563]: <-- HDLC<10:FF C8 01 00 77 5F 01 79 03 C0>
Apr 08 10:55:52.62: [32563]: <-- data [10]
Apr 08 10:55:52.62: [32563]: <-- data [2]
Apr 08 10:55:53.17: [32563]: --> [2:OK]
Apr 08 10:55:53.17: [32563]: <-- [9:AT+FRH=3\r]
Apr 08 10:55:53.60: [32563]: --> [7:CONNECT]
Apr 08 10:55:55.05: [32563]: --> HDLC<25:FF C0 C2 CC CC CC CC 6C 2C AC 6C
AC 4C 04 04 04 04 04 04 04 04 04 04 C7 14>
Apr 08 10:55:55.05: [32563]: --> [2:OK]
Apr 08 10:55:55.05: [32563]: REMOTE TSI "2565463333"
Apr 08 10:55:55.05: [32563]: <-- [9:AT+FRH=3\r]
Apr 08 10:55:55.07: [32563]: --> [7:CONNECT]
Apr 08 10:55:55.37: [32563]: --> HDLC<11:FF C8 C1 00 45 1F 01 01 00 49 38>
Apr 08 10:55:55.37: [32563]: --> [2:OK]
Apr 08 10:55:55.37: [32563]: REMOTE wants 14400 bit/s
Apr 08 10:55:55.37: [32563]: REMOTE wants page width 1728 pixels in 215 mm
Apr 08 10:55:55.37: [32563]: REMOTE wants unlimited page length
Apr 08 10:55:55.37: [32563]: REMOTE wants 3.85 line/mm
Apr 08 10:55:55.37: [32563]: REMOTE wants 2-D MR
Apr 08 10:55:55.37: [32563]: RECV training at v.17 14400 bit/s
Apr 08 10:55:55.37: [32563]: <-- [11:AT+FRM=145\r]
Apr 08 10:55:57.07: [32563]: --> [7:CONNECT]
Apr 08 10:56:00.40: [32563]: MODEM TIMEOUT: receiving TCF
Apr 08 10:56:00.40: [32563]: <-- data [1]
Apr 08 10:56:00.40: [32563]: --> [10:NO CARRIER]
Apr 08 10:56:00.40: [32563]: MODEM No carrier
Apr 08 10:56:00.40: [32563]: RECV: TCF 5943 bytes, 96% non-zero, 1
zero-run
Apr 08 10:56:00.40: [32563]: RECV: reject TCF (too many non-zero, max 10%)
Apr 08 10:56:00.40: [32563]: RECV: reject TCF (zero run too short, min
1800)
Apr 08 10:56:30.40: [32563]: MODEM TIMEOUT: reading line from modem
Apr 08 10:56:30.40: [32563]: MODEM <Empty line>
Apr 08 10:56:30.40: [32563]: DELAY 75 ms
Apr 08 10:56:30.48: [32563]: <-- [9:AT+FTH=3\r]
Apr 08 10:56:30.54: [32563]: --> [7:CONNECT]
Apr 08 10:56:30.54: [32563]: <-- HDLC<3:FF C8 22>
Apr 08 10:56:30.54: [32563]: <-- data [3]
Apr 08 10:56:30.54: [32563]: <-- data [2]
Apr 08 10:56:31.85: [32563]: --> [2:OK]
Apr 08 10:56:31.85: [32563]: TRAINING failed
Apr 08 10:56:31.85: [32563]: <-- [9:AT+FRH=3\r]
Apr 08 10:56:38.85: [32563]: --> [0:]
Apr 08 10:56:38.85: [32563]: MODEM <Empty line>
Apr 08 10:56:38.85: [32563]: MODEM TIMEOUT: waiting for v.21 carrier
Apr 08 10:56:38.85: [32563]: <-- data [1]
Apr 08 10:56:38.91: [32563]: --> [2:OK]
Apr 08 10:56:38.91: [32563]: RECV FAX: Failure to train modems
Apr 08 10:56:38.91: [32563]: RECV FAX: end
Apr 08 10:56:38.91: [32563]: SESSION END

Does anyone have an idea of something I can try?

Trey Nolen



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