[hylafax-users] T.30 T2 timeout, expected page not received

["Alex S. Pereira" <aspereira@ig.com.br>]

Hi,

 

I have a Red Hat 7.2, Hylafax 4.1.1 and 8 modens USRobotics 28.800, I receive almost 300 faxes per day and 60 % fails with this message :

 

An attempt to receive facsimile on ttyR1 failed because:

    T.30 T2 timeout, expected page not received

    ---- Transcript of session follows ----

Mar 14 10:40:13.09: [ 5907]: SESSION BEGIN 00005800 551155090377
Mar 14 10:40:13.09: [ 5907]: HylaFAX (tm) Version 4.1.1
Mar 14 10:40:13.09: [ 5907]: <-- [4:ATA\r]
Mar 14 10:40:17.87: [ 5907]: --> [7:CONNECT]
Mar 14 10:40:17.87: [ 5907]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyR1'
Mar 14 10:40:17.87: [ 5907]: RECV FAX: begin
Mar 14 10:40:17.90: [ 5907]: --> [7:CONNECT]
Mar 14 10:40:19.85: [ 5907]: --> [2:OK]
Mar 14 10:40:19.85: [ 5907]: <-- [9:AT+FRH=3\r]
Mar 14 10:40:22.95: [ 5907]: --> [0:]
Mar 14 10:40:22.95: [ 5907]: MODEM <Empty line>
Mar 14 10:40:22.96: [ 5907]: --> [2:OK]
Mar 14 10:40:22.96: [ 5907]: DELAY 1500 ms
Mar 14 10:40:24.46: [ 5907]: <-- [9:AT+FTH=3\r]
Mar 14 10:40:24.50: [ 5907]: --> [7:CONNECT]
Mar 14 10:40:24.52: [ 5907]: --> [7:CONNECT]
Mar 14 10:40:26.58: [ 5907]: --> [2:OK]
Mar 14 10:40:26.58: [ 5907]: <-- [9:AT+FRH=3\r]
Mar 14 10:40:29.68: [ 5907]: --> [0:]
Mar 14 10:40:29.68: [ 5907]: MODEM <Empty line>
Mar 14 10:40:29.69: [ 5907]: --> [2:OK]
Mar 14 10:40:29.69: [ 5907]: DELAY 1500 ms
Mar 14 10:40:31.19: [ 5907]: <-- [9:AT+FTH=3\r]
Mar 14 10:40:31.23: [ 5907]: --> [7:CONNECT]
Mar 14 10:40:31.25: [ 5907]: --> [7:CONNECT]
Mar 14 10:40:33.31: [ 5907]: --> [2:OK]
Mar 14 10:40:33.31: [ 5907]: <-- [9:AT+FRH=3\r]
Mar 14 10:40:34.07: [ 5907]: --> [7:CONNECT]
Mar 14 10:40:35.60: [ 5907]: --> [2:OK]
Mar 14 10:40:35.60: [ 5907]: REMOTE TSI "0  67 721 9506"
Mar 14 10:40:35.60: [ 5907]: <-- [9:AT+FRH=3\r]
Mar 14 10:40:35.62: [ 5907]: --> [7:CONNECT]
Mar 14 10:40:35.95: [ 5907]: --> [2:OK]
Mar 14 10:40:35.95: [ 5907]: REMOTE wants 9600 bit/s
Mar 14 10:40:35.95: [ 5907]: REMOTE wants page width 1728 pixels in 215 mm
Mar 14 10:40:35.95: [ 5907]: REMOTE wants unlimited page length
Mar 14 10:40:35.95: [ 5907]: REMOTE wants 3.85 line/mm
Mar 14 10:40:35.95: [ 5907]: REMOTE wants 2-D MR
Mar 14 10:40:35.95: [ 5907]: RECV training at v.29 9600 bit/s
Mar 14 10:40:35.95: [ 5907]: <-- [10:AT+FRM=96\r]
Mar 14 10:40:36.29: [ 5907]: --> [7:CONNECT]
Mar 14 10:40:37.87: [ 5907]: RECV: TCF 1892 bytes, 4% non-zero, 1813 zero-run
Mar 14 10:40:37.87: [ 5907]: --> [10:NO CARRIER]
Mar 14 10:40:37.87: [ 5907]: DELAY 75 ms
Mar 14 10:40:37.95: [ 5907]: TRAINING succeeded
Mar 14 10:40:37.95: [ 5907]: <-- [9:AT+FTH=3\r]
Mar 14 10:40:38.15: [ 5907]: --> [7:CONNECT]
Mar 14 10:40:39.32: [ 5907]: --> [2:OK]
Mar 14 10:40:39.32: [ 5907]: <-- [10:AT+FRM=96\r]
Mar 14 10:40:39.67: [ 5907]: --> [7:CONNECT]
Mar 14 10:40:39.67: [ 5907]: RECV: begin page
Mar 14 10:40:41.55: [ 5907]: RECV: 2 total lines, 1 bad lines, 1 consecutive bad lines
Mar 14 10:40:41.55: [ 5907]: RECV: end page
Mar 14 10:40:41.55: [ 5907]: --> [10:NO CARRIER]
Mar 14 10:40:41.55: [ 5907]: <-- [9:AT+FRH=3\r]
Mar 14 10:40:55.93: [ 5907]: --> [7:CONNECT]
Mar 14 10:41:00.94: [ 5907]: --> [2:OK]
Mar 14 10:41:00.94: [ 5907]: RECV FAX (00005800): recvq/fax04818.tif from 0  67 721 9506, route to <unspecified>, 0 pages in 0:43
Mar 14 10:41:00.94: [ 5907]: RECV FAX: T.30 T2 timeout, expected page not received
Mar 14 10:41:00.94: [ 5907]: <-- [9:AT+FTH=3\r]
Mar 14 10:41:00.98: [ 5907]: --> [7:CONNECT]
Mar 14 10:41:02.15: [ 5907]: --> [2:OK]
Mar 14 10:41:02.15: [ 5907]: RECV FAX (00005800): session with 0  67 721 9506 terminated abnormally: T.30 T2 timeout, expected page not received
Mar 14 10:41:02.15: [ 5907]: RECV FAX: /var/spool/hylafax/bin/faxrcvd01 "recvq/fax04818.tif" "ttyR1" "00005800" "T.30 T2 timeout, expected page not received" "" ""

 

This is the content of config.ttyR1 :

 

#

# Configuration for using the Class 1 command interface with

# a USR Courier or Sportster modem and XON/XOFF flow control.

#

#

CountryCode: 55

AreaCode: 11

FAXNumber: 5509-0377

LongDistancePrefix: 21

InternationalPrefix: 21

DialStringRules: etc/dialrules

ServerTracing: 1

SessionTracing: 11

RecvFileMode: 0600

LogFileMode: 0600

DeviceMode: 0600

RingsBeforeAnswer: 1

SpeakerVolume: high

GettyArgs: "-h %l dx_%s"

LocalIdentifier: "NothingSetup"

TagLineFont: etc/lutRS18.pcf

TagLineFormat: "From %%l|%c|Page %%P of %%T"

PercentGoodLines: 5

MaxConsecutiveBadLines: 10

MaxRecvPages: 100

FaxRcvdCmd: /var/spool/hylafax/bin/faxrcvd01

#

#

# Modem-related stuff: should reflect modem command interface

# and hardware connection/cabling (e.g. flow control).

#

ModemType: Class1 # use class 1 interface

ModemRate: 19200 # max rate for DCE-DTE communication

ModemFlowControl: rtscts # hardware flow control

ModemSetupDTRCmd: ATS13=1&D2 # setup so DTR drop resets modem

ModemSetupDCDCmd: AT&C1S38=3 # setup so DCD reflects carrier (or not)

ModemNoFlowCmd: AT&H0&I0&R1 # setup modem for no flow control

ModemHardFlowCmd: AT&H1&I0&R2 # setup modem for hardware flow control

ModemSoftFlowCmd: AT&H2&I2&R1 # setup modem for software flow control

ModemResultCodesCmd: ATQ0X4S10=40 # enable result codes

#

ModemMfrQueryCmd: !USR

ModemModelQueryCmd: ATI3

ModemRevQueryCmd: ATI7 # XXX returns a multi-line result

#

# When AT+FCLASS=1 is issued the modem automatically switches

# to software flow control; these parameters let the fax software

# reset flow control as needed after entering Class 1.

#

Class1NFLOCmd: AT&H0&I0&R1 # setup modem for no flow control

Class1HFLOCmd: AT&H1&I0&R2 # setup modem for hardware flow control

Class1SFLOCmd: "" # modem does this automatically

#

# The remainder of this configuration is included so that the

# modem "idles" in Class 0 while not sending or receiving facsimile.

#

#ModemSetupAACmd: AT+FCLASS=0 # leave modem idling in class 0

#ModemAnswerCmd: AT+FCLASS=1A # answer in Class 1

#

# Disables the reporting of bad frames by the modem. This

# overcomes a firmware problem in the x2 and V90 Sportsters.

# It is not necessary for the Courier modem.

#

Class2NRCmd: AT+FNR=1,1,1,0

Can you help me ?

Thanks