[hylafax-users] cypheus problems sending fax

["Colin Wong" <colin@mail.cki.com.tw>]

I run hylafax 4.11 on redhat 7.2 which send fax ok direct from server with 
sendfax or with whfc client.
I tried cypheus version 2.30 and 2.31 but return message "Document is not 
valid TIFF" when I try to send a fax.
I use the accompanied tiff-printer to prepare tif files and they look good 
when I open them with kodak imaging. However, the files seemed to have been 
altered when they reached hylafax's docq that tiffcheck cannot recognize them 
as tif files.

Here is output when I check docq file manually with tiffcheck:
[root@localhost docq]# /usr/sbin/tiffcheck doc132.ps.122
doc132.ps.122: Warning, unknown field with tag 1024 (0x400) ignored.
doc132.ps.122: Warning, unknown field with tag 769 (0x301) ignored.
doc132.ps.122: Warning, invalid TIFF directory; tags are not sorted in 
ascending order.
doc132.ps.122: Warning, unknown field with tag 3 (0x3) ignored.
doc132.ps.122: Warning, wrong data type 0 for "ImageWidth"; tag ignored.
doc132.ps.122: Warning, wrong data type 0 for "ImageWidth"; tag ignored.
doc132.ps.122: Warning, wrong data type 0 for "ImageWidth"; tag ignored.
doc132.ps.122: Warning, wrong data type 0 for "ImageWidth"; tag ignored.
doc132.ps.122: Warning, unknown field with tag 2304 (0x900) ignored.
doc132.ps.122: Warning, wrong data type 0 for "ImageWidth"; tag ignored.
doc132.ps.122: Warning, wrong data type 0 for "ImageWidth"; tag ignored.
doc132.ps.122: Warning, wrong data type 0 for "ImageWidth"; tag ignored.
doc132.ps.122: Warning, unknown field with tag 9 (0x9) ignored.
doc132.ps.122: Warning, unknown field with tag 1 (0x1) ignored.
doc132.ps.122: TIFF directory is missing required "ImageLength" field.
REJECT
Document is not valid TIFF (unspecified format error)

I don't know if others have similar experience and please advice what is 
going wrong.

p.s. the original tif file passed tiffcheck when I ftp it to server instead 
of with the help of cypheus.



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