Re: [hylafax-users] Incoming fax failure

[will@lashell.net]

Okay, here is the log for a friend sysadmin trying to send me
a fax.

To further make this problem interesting, it appears this only 
manifests itself when connection from an outside line and coming in.
The fax machines we have already assume the need for an outside line
and connect out. I tested by giving hylafax a number to connect to itself
through an outside line and got the same error.

Will



Jun 21 19:04:48.57: [11868]: SESSION BEGIN 00000115 14809677531
Jun 21 19:04:48.57: [11868]: <-- [4:ATA\r]
Jun 21 19:04:56.78: [11868]: --> [5:+FCON]
Jun 21 19:04:56.78: [11868]: ANSWER: FAX CONNECTION
Jun 21 19:04:56.78: [11868]: RECV FAX: begin
Jun 21 19:04:58.36: [11868]: --> [29:+FTSI: "PCIS.NET, LLC.      "]
Jun 21 19:04:58.36: [11868]: REMOTE TSI "PCIS.NET, LLC."
Jun 21 19:04:58.88: [11868]: --> [22:+FDCS: 1,5,0,0,1,0,0,0]
Jun 21 19:04:58.88: [11868]: REMOTE wants 14400 bit/s
Jun 21 19:04:58.88: [11868]: REMOTE wants page width 1728 pixels in 215 mm
Jun 21 19:04:58.88: [11868]: REMOTE wants A4 page length (297 mm)
Jun 21 19:04:58.88: [11868]: REMOTE wants 7.7 line/mm
Jun 21 19:04:58.88: [11868]: REMOTE wants 2-D MR
Jun 21 19:04:58.88: [11868]: --> [2:OK]
Jun 21 19:04:58.88: [11868]: <-- [7:AT+FDR\r]
Jun 21 19:05:01.87: [11868]: --> [5:+FCFR]
Jun 21 19:05:03.96: [11868]: --> [22:+FDCS: 1,5,0,0,1,0,0,0]
Jun 21 19:05:03.96: [11868]: REMOTE wants 14400 bit/s
Jun 21 19:05:03.96: [11868]: REMOTE wants page width 1728 pixels in 215 mm
Jun 21 19:05:03.96: [11868]: REMOTE wants A4 page length (297 mm)
Jun 21 19:05:03.96: [11868]: REMOTE wants 7.7 line/mm
Jun 21 19:05:03.96: [11868]: REMOTE wants 2-D MR
Jun 21 19:05:03.96: [11868]: --> [7:CONNECT]
Jun 21 19:05:03.96: [11868]: RECV: begin page
Jun 21 19:05:03.96: [11868]: RECV: send trigger 021
Jun 21 19:05:03.96: [11868]: <-- data [1]
Jun 21 19:05:11.81: [11868]: RECV: 2254 total lines, 0 bad lines, 0 consecutive bad lines
Jun 21 19:05:11.81: [11868]: --> [17:+FPTS: 2,2219,0,0]
Jun 21 19:05:13.20: [11868]: --> [7:+FET: 2]
Jun 21 19:05:13.20: [11868]: RECV recv EOP (no more pages or documents)
Jun 21 19:05:13.20: [11868]: --> [2:OK]
Jun 21 19:05:13.20: [11868]: RECV send MCF (message confirmation)
Jun 21 19:05:13.20: [11868]: RECV FAX (00000115): from PCIS.NET, LLC., page 1 in 0:15, A4, 7.7 line/mm, 2-D MR, 14400 bit/s
Jun 21 19:05:13.20: [11868]: RECV FAX (00000115): recvq/fax00044.tif from PCIS.NET, LLC., route to <unspecified>, 1 pages in 0:17
Jun 21 19:05:13.20: [11868]: <-- [7:AT+FDR\r]
Jun 21 19:05:16.17: [11868]: --> [8:+FHNG: 0]
Jun 21 19:05:16.17: [11868]: REMOTE HANGUP: Normal and proper end of connection (code 0)
Jun 21 19:05:16.17: [11868]: RECV FAX: bin/faxrcvd "recvq/fax00044.tif" "ttyR7" "00000115" ""
Jun 21 19:05:16.24: [11868]: RECV FAX: end
Jun 21 19:05:16.24: [11868]: SESSION END






On Thu, Jun 21, 2001 at 05:56:06PM -0600 or thereabouts, Lee Howard wrote:
> At 01:55 PM 6/21/01 -0700, will@lashell.net wrote:
> >
> >This sounds suspiciously like a modem configuration issue, but
> >I don't see a register that would be relevant to the problem.
> >
> >I'm using a rack of boca modems to accept and send faxes. When
> >I use hylafax to send and recieve to itself, it works great! When
> >I have an actual fax machine try to send a page to it, it sends 
> >the page, but doesn't think it completes the fax. I looked up the
> >error code the fax machine was generating and it calls it an
> >"Remote side confirmation of previous page is illegible" error.
> 
> a.k.a. no response to MPS or EOP, and as we're seeing, this error has a lot
> to do with timing and pauses.  Please send a session log for such a failed
> send.
> 
> Lee.
> 
> 
> 
> ____________________ HylaFAX(tm) Users Mailing List _______________________
>  To unsub: mail -s unsubscribe hylafax-users-request@hylafax.org < /dev/null

-- 
----------------------------------------------- 

"Doh.. STUPID STUPID STUPID"

--an excerpt taken from every developers cvs
  commit message at some point
-----------------------------------------------



____________________ HylaFAX(tm) Users Mailing List _______________________
 To unsub: mail -s unsubscribe hylafax-users-request@hylafax.org < /dev/null