[hylafax-users] Problem Ring detected without successful handshake

["Scott Rasco" <scottr@pbminc.com>]

Running Hylafax 4.1 Beta 3-1 / Libtiff 3.5.5-2

 

Problem with “Ring detected without successful handshake” for some incoming faxes.  I am using an Intel 144/144i internal faxmodem set for class 1. As you can see, the faxaddmodem script recognizes my modem as a 400e, and seems to work with most faxes.  I did have a problem with some incoming faxes where I would get a MaxConsecutiveBadLines errors, but by setting it to ‘0’ seems to have covered that problem.  Can you provide any suggestions or comments?

 

Config File as follows:

 

# Configuration for using the Class 1 command interface with an

# Intel SatisFAXtion 400e modem.  Modems with firmware revision

# U10,U20-28F001BX-5.00 are known to work.

#

# RTS/CTS flow control is used.  The following profile was used:

#

# ACTIVE PROFILE:

# B0 E1 L2 M0 T Q0 V1 X4 Y0 &C1 &D3 &G0 &L0 &P0 &Q0 &R0 &S0 &X0 &Y0

# \A3 %A013 \C0 %C1 %E1 \G0 \J0 \K5 \N3 \Q3 \T00 \V2 \X0 -J1 "H3 "S0 "O250

# S00:000 S01:000 S02:043 S03:013 S04:010 S05:008 S06:002 S07:030

# S08:002 S09:006 S10:014 S11:070 S12:050 S18:000 S25:005 S26:001 S31:000

#

#

CountryCode:            1

AreaCode:         972

FAXNumber:        1.972.641.6295

LongDistancePrefix:     1

InternationalPrefix:    011

DialStringRules:  etc/dialrules

ServerTracing:          1

SessionTracing:         11

RecvFileMode:           0600

LogFileMode:            0600

DeviceMode:       0600

RingsBeforeAnswer:      1

SpeakerVolume:          quiet

GettyArgs:        "-h %l dx_%s"

LocalIdentifier:  "Precision Business Machines, Inc."

TagLineFont:            etc/lutRS18.pcf

TagLineFormat:          "From %%l|%c|Page %%P of %%T"

AdaptiveAnswer:         yes

AnswerRotary:           "fax data"

PercentGoodLines: 90

MaxConsecutiveBadLines: 0

MaxRecvPages:           25

#

#

# Modem-related stuff: should reflect modem command interface

# and hardware connection/cabling (e.g. flow control).

#

ModemType:        Class1            # use this to supply a hint

ModemRate:        38400       # rate for DCE-DTE communication

ModemFlowControl: rtscts            # default

#

ModemHardFlowCmd: AT\Q3       # set desired flow control method

ModemSetupDTRCmd: AT&D2       # setup so DTR drop resets modem

ModemSetupDCDCmd: AT&C1       # setup so DCD reflects carrier (or not)

ModemSetupAACmd:  AT+FCLASS=0 # leave modem idling in Class 0

#

ModemMfrQueryCmd: !Intel

ModemModelQueryCmd:     !SatisFAXtion 400e

ModemRevQueryCmd: ATI3

#

# A shorter than normal timer is required for incoming calls to

# avoid timing out most data callers when using adaptive answer.

#

Class1RecvIdentTimer:   15000       # shorter timer for incoming ID

AdaptiveAnswer:         yes         # alternate fax/data answer on error

AnswerRotary:           "fax data"  # try fax first, then data

ModemAnswerCmd:         AT+FCLASS=1A      # "generic" answer (counter 0 idle)

#

# HACK:  Make sure the phone is on on-hook before answering in data mode.

# This allows a crude adaptive answer capability by taking advantage of

# the fact that, in the US at least, the phone company won't drop the

# caller for ten seconds.

#

ModemAnswerDataCmd:     ATH+FCLASS=0A     # data answer

ModemAnswerFaxCmd:      AT+FCLASS=1A      # fax answer

#

#GettyArgs:       "-h %l dx_%s"     # NB: enable this for dialins (SGI)

#GettyArgs:       "std.%s -"  # NB: enable this for dialins (SunOS)

#GettyArgs: "-g -h -t 60 -l ff_%s"  # NB: enable this for dialins (SVR4.2)

 

 

 

Sample Log file as follows:

 

Apr 11 14:38:55.26: [  652]: SESSION BEGIN 00000323 19726416295

Apr 11 14:38:55.26: [  652]: <-- [13:AT+FCLASS=1A\r]

Apr 11 14:39:01.04: [  652]: --> [7:CONNECT]

Apr 11 14:39:01.04: [  652]: ANSWER: FAX CONNECTION

Apr 11 14:39:01.05: [  652]: RECV FAX: begin

Apr 11 14:39:01.06: [  652]: <-- data [23]

Apr 11 14:39:01.06: [  652]: <-- data [2]

Apr 11 14:39:02.61: [  652]: --> [7:CONNECT]

Apr 11 14:39:02.61: [  652]: <-- data [10]

Apr 11 14:39:02.62: [  652]: <-- data [2]

Apr 11 14:39:03.03: [  652]: --> [2:OK]

Apr 11 14:39:03.03: [  652]: <-- [9:AT+FRH=3\r]

Apr 11 14:39:06.13: [  652]: --> [0:]

Apr 11 14:39:06.13: [  652]: MODEM <Empty line>

Apr 11 14:39:06.14: [  652]: <-- data [1]

Apr 11 14:39:06.33: [  652]: MODEM <Timeout>

Apr 11 14:39:06.33: [  652]: DELAY 1500 ms

Apr 11 14:39:07.83: [  652]: <-- [9:AT+FTH=3\r]

Apr 11 14:39:07.83: [  652]: --> [10:NO CARRIER]

Apr 11 14:39:07.84: [  652]: DELAY 1500 ms

Apr 11 14:39:09.33: [  652]: <-- [9:AT+FTH=3\r]

Apr 11 14:39:09.33: [  652]: --> [7:CONNECT]

Apr 11 14:39:09.34: [  652]: <-- data [23]

Apr 11 14:39:09.34: [  652]: <-- data [2]

Apr 11 14:39:10.35: [  652]: --> [7:CONNECT]

Apr 11 14:39:10.35: [  652]: <-- data [10]

Apr 11 14:39:10.36: [  652]: <-- data [2]

Apr 11 14:39:10.78: [  652]: --> [2:OK]

Apr 11 14:39:10.78: [  652]: <-- [9:AT+FRH=3\r]

Apr 11 14:39:13.88: [  652]: --> [0:]

Apr 11 14:39:13.88: [  652]: MODEM <Empty line>

Apr 11 14:39:13.89: [  652]: <-- data [1]

Apr 11 14:39:14.08: [  652]: MODEM <Timeout>

Apr 11 14:39:14.08: [  652]: RECV FAX: No answer (T.30 T1 timeout)

Apr 11 14:39:14.09: [  652]: RECV FAX: end

Apr 11 14:39:14.09: [  652]: <-- [14:ATH+FCLASS=0A\r]

Apr 11 14:39:14.75: [  652]: --> [10:NO CARRIER]

Apr 11 14:39:14.76: [  652]: ANSWER: Ring detected without successful handshake

Apr 11 14:39:14.76: [  652]: SESSION END

 

 

 

Scott Rasco

Technical Support

Precision Business Machines, Inc.

mailto:scottr@pbminc.com