[hylafax-users] Problem with dialcom modem

[Jeney Gábor <jeneyg@hit.bme.hu>]

Dear everyone,

I need some help before I commit suicide... I have a problem, and 
it is really a pain in the neck. Everything works fine, I can send faxes,
I can adaptively answer to data and fax calls, I can communicate through
the interface, but fax reception does not work. I have a Dialcom modem,
with the following information:

ati6
RCV56DPF-PLL L8571A Rev 29.00/29.00
OK
ati4
DIALCOM 5614 MVA EXTMODEM V2.2 RWD 99.APR.
OK
ati3
V2.200-V90_2M_DLS
OK

It is based on a Rockwell chipset. If I setup it as a class2 modem, it
recognizes the chipset, and most of the things work properly, but not the
fax reception. When I send a fax to this modem, only the top 8-10 cms of
the sheets are visible. In the log file everything seems good:

Mar 28 11:31:53.52: [32489]: SESSION BEGIN 00000388 3614633227
Mar 28 11:31:53.53: [32489]: <-- [4:ATA\r]
Mar 28 11:31:55.17: [32489]: --> [3:FAX]
Mar 28 11:31:55.18: [32489]: ANSWER: FAX CONNECTION
Mar 28 11:31:55.18: [32489]: RECV FAX: begin
Mar 28 11:32:00.81: [32489]: --> [5:+FCON]
Mar 28 11:32:02.38: [32489]: --> [29:+FTSI: "             4633263"]
Mar 28 11:32:02.38: [32489]: REMOTE TSI "4633263"
Mar 28 11:32:02.68: [32489]: --> [22:+FDCS: 0,5,0,2,0,0,0,1]
Mar 28 11:32:02.68: [32489]: REMOTE wants 14400 bit/s
Mar 28 11:32:02.68: [32489]: REMOTE wants page width 1728 pixels in 215 mm
Mar 28 11:32:02.68: [32489]: REMOTE wants unlimited page length 
Mar 28 11:32:02.68: [32489]: REMOTE wants 3.85 line/mm
Mar 28 11:32:02.68: [32489]: REMOTE wants 1-D MR
Mar 28 11:32:02.79: [32489]: --> [2:OK]
Mar 28 11:32:02.79: [32489]: <-- [7:AT+FDR\r]
Mar 28 11:32:05.70: [32489]: --> [5:+FCFR]
Mar 28 11:32:08.00: [32489]: --> [22:+FDCS: 0,5,0,2,0,0,0,1]
Mar 28 11:32:08.00: [32489]: REMOTE wants 14400 bit/s
Mar 28 11:32:08.00: [32489]: REMOTE wants page width 1728 pixels in 215 mm
Mar 28 11:32:08.00: [32489]: REMOTE wants unlimited page length 
Mar 28 11:32:08.00: [32489]: REMOTE wants 3.85 line/mm
Mar 28 11:32:08.00: [32489]: REMOTE wants 1-D MR
Mar 28 11:32:08.00: [32489]: --> [7:CONNECT]
Mar 28 11:32:08.00: [32489]: RECV: begin page
Mar 28 11:32:08.01: [32489]: RECV: send trigger 021
Mar 28 11:32:08.01: [32489]: <-- data [1]
Mar 28 11:32:36.80: [32489]: RECV: 286 total lines, 0 bad lines, 0
consecutive bad lines
Mar 28 11:32:36.81: [32489]: --> [17:+FPTS: 1,2219,0,0]
Mar 28 11:32:39.20: [32489]: --> [7:+FET: 2]
Mar 28 11:32:39.20: [32489]: RECV recv EOP (no more pages or documents)
Mar 28 11:32:39.20: [32489]: --> [2:OK]
Mar 28 11:32:39.20: [32489]: RECV send MCF (message confirmation)
Mar 28 11:32:39.20: [32489]: RECV FAX (00000388): from 4633263, page 1 in
0:37, INF, 3.85 line/mm, 1-D MR
Mar 28 11:32:39.20: [32489]: RECV FAX (00000388): recvq/fax00104.tif from
4633263, route to <unspecified>, 1 pages in 0:44
Mar 28 11:32:39.20: [32489]: <-- [7:AT+FDR\r]
Mar 28 11:32:41.89: [32489]: --> [8:+FHNG: 0]
Mar 28 11:32:41.89: [32489]: REMOTE HANGUP: Normal and proper end of
connection (code 0)
Mar 28 11:32:41.89: [32489]: RECV FAX: bin/faxrcvd
"recvq/fax00104.tif" "ttyS0" "00000388" ""
Mar 28 11:32:42.11: [32489]: RECV FAX: end
Mar 28 11:32:42.11: [32489]: SESSION END

Although the sent sheets are of size A4, in the log you can see that the
modem receives only 286 lines (which is approximately 8cm). If I send
multiple pages, I can see the top 8cm part of each sheets, but nothing
else. And there are no error messages either. 

I found some instructions in the FAQ about squeezed pages, and some
possible solutions, but none of them was useful. The most annoying thing
is the following; under Win9x/NT the modem operates without problem. I
really don't know what to do, so I need someone expert's help.

Please, help me! Any little comments are welcome, maybe there is an
obvious solution.

Help me, please!!!

Thank you in advance.

Yours sincerely,
				Gábor Jeney

----------- Gabor Jeney PhD. student ----------
Budapest University of Technology and Economics
Dep. of Telecommunications -- Mobile Comm. Lab.



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