[hylafax-users] Faxe machine can never send fax to my hylafax server

["Jason Kwok" <jason@newhonest.com>]

Lee,
    Last time I took your advice and swithed the modems to class1, then
everything works so well and I'm very grateful. But now I got a few fax
machines cannot send fax to me again. (I think they have not faxed any faxes
to me after I used hylafax) Compared with last time, there's only a very
small amount of fax machines got such problem. If finally we can solve this,
great. Otherwise, I think I can accept it.

log as follows :

============================================================================
recvq/fax00503.tif:
Could not open recvq/fax00503.tif; either not TIFF or corrupted.


The full document was not received because:

    COMREC received DCN

    ---- Transcript of session follows ----
Mar 26 17:26:30.97: [  956]: SESSION BEGIN 00001166 85227725348
Mar 26 17:26:30.97: [  956]: MODEM set XON/XOFF/FLUSH: input ignored, output
disabled
Mar 26 17:26:30.97: [  956]: <-- [13:AT+FCLASS=1A\r]
Mar 26 17:26:35.74: [  956]: --> [7:CONNECT]
Mar 26 17:26:35.74: [  956]: ANSWER: FAX CONNECTION
Mar 26 17:26:35.74: [  956]: STATE CHANGE: ANSWERING -> RECEIVING
Mar 26 17:26:35.74: [  956]: MODEM input buffering enabled
Mar 26 17:26:35.74: [  956]: RECV FAX: begin
Mar 26 17:26:35.74: [  956]: MODEM input buffering disabled
Mar 26 17:26:35.74: [  956]: <-- HDLC<23:FF C0 02 22 2A 32 04 74 12 C2 A2 2A
04 2A CA A2 72 F2 12 04 EA A2 72>
Mar 26 17:26:35.74: [  956]: <-- data [23]
Mar 26 17:26:35.74: [  956]: <-- data [2]
Mar 26 17:26:35.76: [  956]: --> [7:CONNECT]
Mar 26 17:26:35.76: [  956]: <-- HDLC<10:FF C8 01 00 77 5F 01 79 03 C0>
Mar 26 17:26:35.76: [  956]: <-- data [10]
Mar 26 17:26:35.76: [  956]: <-- data [2]
Mar 26 17:26:37.73: [  956]: --> [2:OK]
Mar 26 17:26:37.73: [  956]: <-- [9:AT+FRH=3\r]
Mar 26 17:26:38.04: [  956]: --> [7:CONNECT]
Mar 26 17:26:39.58: [  956]: --> HDLC<25:FF C0 C2 EC 0C 4C 2C 0C CC CC 4C 04
04 04 04 04 04 04 04 04 04 04 04 9A C7>
Mar 26 17:26:39.58: [  956]: --> [2:OK]
Mar 26 17:26:39.58: [  956]: REMOTE TSI "23304207"
Mar 26 17:26:39.58: [  956]: <-- [9:AT+FRH=3\r]
Mar 26 17:26:39.59: [  956]: --> [7:CONNECT]
Mar 26 17:26:39.95: [  956]: --> HDLC<8:FF C8 C1 00 46 5E 4D 84>
Mar 26 17:26:39.95: [  956]: --> [2:OK]
Mar 26 17:26:39.95: [  956]: REMOTE wants 14400 bit/s
Mar 26 17:26:39.95: [  956]: REMOTE wants page width 2432 pixels in 303 mm
Mar 26 17:26:39.95: [  956]: REMOTE wants unlimited page length
Mar 26 17:26:39.95: [  956]: REMOTE wants 7.7 line/mm
Mar 26 17:26:39.95: [  956]: REMOTE wants 1-D MR
Mar 26 17:26:39.95: [  956]: RECV training at v.17 14400 bit/s
Mar 26 17:26:39.95: [  956]: MODEM set XON/XOFF/DRAIN: input ignored, output
generated
Mar 26 17:26:39.95: [  956]: <-- [11:AT+FRM=145\r]
Mar 26 17:26:41.80: [  956]: --> [7:CONNECT]
Mar 26 17:26:43.35: [  956]: MODEM set XON/XOFF/DRAIN: input ignored, output
disabled
Mar 26 17:26:43.35: [  956]: RECV: TCF 2811 bytes, 3% non-zero, 2700
zero-run
Mar 26 17:26:43.36: [  956]: --> [10:NO CARRIER]
Mar 26 17:26:43.36: [  956]: DELAY 75 ms
Mar 26 17:26:43.44: [  956]: <-- [9:AT+FTH=3\r]
Mar 26 17:26:43.63: [  956]: --> [7:CONNECT]
Mar 26 17:26:43.63: [  956]: <-- HDLC<3:FF C8 21>
Mar 26 17:26:43.63: [  956]: <-- data [3]
Mar 26 17:26:43.63: [  956]: <-- data [2]
Mar 26 17:26:44.81: [  956]: --> [2:OK]
Mar 26 17:26:44.81: [  956]: TRAINING succeeded
Mar 26 17:26:44.81: [  956]: MODEM input buffering enabled
Mar 26 17:26:44.81: [  956]: MODEM set XON/XOFF/FLUSH: input ignored, output
generated
Mar 26 17:26:44.81: [  956]: <-- [11:AT+FRM=146\r]
Mar 26 17:26:45.29: [  956]: --> [7:CONNECT]
Mar 26 17:26:45.29: [  956]: RECV: begin page
Mar 26 17:26:45.36: [  956]: RECV/CQ: Bad 1D pixel count, row 0, got 1728,
expected 2432
Mar 26 17:26:45.36: [  956]: RECV/CQ: Bad 1D pixel count, row 1, got 1728,
expected 2432
Mar 26 17:26:45.36: [  956]: RECV/CQ: Bad 1D pixel count, row 2, got 1728,
expected 2432
Mar 26 17:26:45.36: [  956]: RECV/CQ: Bad 1D pixel count, row 3, got 1728,
expected 2432
Mar 26 17:26:45.36: [  956]: RECV/CQ: Bad 1D pixel count, row 4, got 1728,
expected 2432
Mar 26 17:26:45.43: [  956]: RECV/CQ: Bad 1D pixel count, row 5, got 1728,
expected 2432
Mar 26 17:26:45.43: [  956]: RECV/CQ: Bad 1D pixel count, row 6, got 1728,
expected 2432
.
.
.
.
.
Mar 26 17:27:06.03: [  956]: RECV/CQ: Bad 1D pixel count, row 2291, got 0,
expected 2432
Mar 26 17:27:06.19: [  956]: RECV/CQ: Adjusting for RTC found at row 2286
Mar 26 17:27:06.19: [  956]: RECV: 2286 total lines, 2286 bad lines, 0
consecutive bad lines
Mar 26 17:27:06.19: [  956]: RECV: REJECT page quality, 0% good lines (95%
required)
Mar 26 17:27:06.19: [  956]: RECV: end page
Mar 26 17:27:06.19: [  956]: --> [10:NO CARRIER]
Mar 26 17:27:06.19: [  956]: MODEM set XON/XOFF/DRAIN: input ignored, output
disabled
Mar 26 17:27:06.19: [  956]: MODEM input buffering disabled
Mar 26 17:27:06.19: [  956]: <-- [9:AT+FRH=3\r]
Mar 26 17:27:06.84: [  956]: --> [7:CONNECT]
Mar 26 17:27:07.93: [  956]: --> HDLC<5:FF C8 F4 CC 66>
Mar 26 17:27:07.93: [  956]: --> [2:OK]
Mar 26 17:27:07.93: [  956]: RECV recv EOP (no more pages or documents)
Mar 26 17:27:07.93: [  956]: <-- [9:AT+FTH=3\r]
Mar 26 17:27:08.12: [  956]: --> [7:CONNECT]
Mar 26 17:27:08.12: [  956]: <-- HDLC<3:FF C8 32>
Mar 26 17:27:08.12: [  956]: <-- data [3]
Mar 26 17:27:08.12: [  956]: <-- data [2]
Mar 26 17:27:09.30: [  956]: --> [2:OK]
Mar 26 17:27:09.30: [  956]: RECV send RTN (retrain negative)
Mar 26 17:27:09.30: [  956]: <-- [9:AT+FRH=3\r]
Mar 26 17:27:09.69: [  956]: --> [7:CONNECT]
Mar 26 17:27:10.62: [  956]: --> HDLC<5:FF C8 DF 59 6F>
Mar 26 17:27:10.62: [  956]: --> [2:OK]
Mar 26 17:27:10.62: [  956]: RECV recv DCN
Mar 26 17:27:10.62: [  956]: RECV FAX (00001166): recvq/fax00503.tif from
23304207, route to <unspecified>, 0 pages in 0:35
Mar 26 17:27:10.62: [  956]: RECV FAX: COMREC received DCN
Mar 26 17:27:10.62: [  956]: <-- [9:AT+FTH=3\r]
Mar 26 17:27:10.81: [  956]: --> [7:CONNECT]
Mar 26 17:27:10.81: [  956]: <-- HDLC<3:FF C8 5F>
Mar 26 17:27:10.81: [  956]: <-- data [3]
Mar 26 17:27:10.81: [  956]: <-- data [2]
Mar 26 17:27:11.99: [  956]: --> [2:OK]
Mar 26 17:27:11.99: [  956]: MODEM input buffering enabled
Mar 26 17:27:11.99: [  956]: RECV FAX (00001166): session with 23304207
terminated abnormally: COMREC received DCN
Mar 26 17:27:11.99: [  956]: RECV FAX: bin/faxrcvd "recvq/fax00503.tif"
"ttyS1" "00001166" "COMREC received DCN"
===========================================================================

==
====
Best Regards
Jason Kwok
==============
====



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