[hylafax-users] MT5600ZDX and receive errors

["Abrahamsen, Kenneth" <Kenneth_Abrahamsen@mcgraw-hill.com>]

I've put a MT5600ZDX into production a few days ago and have been getting
these type of errors. Many faxes are received properly  but some like this
have a problem. Have I made errors in the config file or left something out?
Thanks.
ken

Config file.....

# $Id: mt-5600zdx 2001/02/21 12:00:00 root Exp $
#
# HylaFAX Facsimile Software
#
# Copyright (c) 1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
# HylaFAX is a trademark of Silicon Graphics, Inc.
#
# Permission to use, copy, modify, distribute, and sell this software and
# its documentation for any purpose is hereby granted without fee, provided
# that (i) the above copyright notices and this permission notice appear in
# all copies of the software and related documentation, and (ii) the names
of
# Sam Leffler and Silicon Graphics may not be used in any advertising or
# publicity relating to the software without the specific, prior written
# permission of Sam Leffler and Silicon Graphics.
#
# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND,
# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY
# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
#
# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR
# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND,
# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF
# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE
# OF THIS SOFTWARE.
#
#
# Configuration for a Multitech 5600ZDX Class 2 modem.
#
# This configuration file sets up the modem to run at 38.4 for
# sending and for receiving.  RTS/CTS is used for flow control
# which also works for data connections.  Adaptive answer support
# is reliable, but to use it you must also enable ModemWaitForConnect
# to force the server to skip intermediate status messages and
# wait for the "CONNECT" message.
#
# CONFIG: CLASS2: MULTITECH 5600ZDX
#
# BEGIN-SERVER
# END-SERVER
CountryCode:            1
AreaCode:               425
FAXNumber:              425-486-7868
LongDistancePrefix:     1
InternationalPrefix:    011
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0644
LogFileMode:            0644
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        "425-486-7868 (WRIGHT GROUP)"
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c - Job %i|Page %%p of %%t"
MaxRecvPages:           9999
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:              Class2          # use class 2 interface
ModemRate:              38400           # lock rate for DCE-DTE
					# communication
ModemFlowControl:       rtscts          # default
#
ModemHardFlowCmd:       AT&E4           # hardware flow control
ModemSoftFlowCmd:       AT&E5           # software flow control
ModemSetupDTRCmd:       AT&D3           # setup so DTR drop resets
					# modem
ModemSetupDCDCmd:       AT&C1           # setup so DCD reflects carrier
					# (or not)
ModemSetupAACmd:        AT+FAA=1        # enable adaptive-answer in
					# class 2
#
# NB: some models get confused by the @
#
ModemDialCmd:           ATDT%s          # T for tone dialing, @ for
					# silence
#
ModemSendFillOrder:     LSB2MSB         # as expected
ModemRecvFillOrder:     MSB2LSB         # opposite of what makes sense
Class2RecvDataTrigger:  "\022"          # character sent to modem to
					# start recv


===================================================================
ERROR Message....
An attempt to receive facsimile on ttyS1 failed because:

    Normal and proper end of connection

    ---- Transcript of session follows ----

Mar 05 09:51:40.45: [  647]: SESSION BEGIN 00002223 14254254867868
Mar 05 09:51:40.45: [  647]: <-- [4:ATA\r]
Mar 05 09:51:49.03: [  647]: --> [5:+FCON]
Mar 05 09:51:49.03: [  647]: ANSWER: FAX CONNECTION
Mar 05 09:51:49.03: [  647]: RECV FAX: begin
Mar 05 09:51:50.65: [  647]: --> [29:+FTSI: "           FIOT4.24 "]
Mar 05 09:51:50.65: [  647]: REMOTE TSI "FIOT4.24"
Mar 05 09:51:51.05: [  647]: --> [22:+FDCS: 0,5,0,2,0,0,0,0]
Mar 05 09:51:51.05: [  647]: REMOTE wants 14400 bit/s
Mar 05 09:51:51.05: [  647]: REMOTE wants page width 1728 pixels in 215 mm
Mar 05 09:51:51.05: [  647]: REMOTE wants unlimited page length 
Mar 05 09:51:51.05: [  647]: REMOTE wants 3.85 line/mm
Mar 05 09:51:51.05: [  647]: REMOTE wants 1-D MR
Mar 05 09:51:51.05: [  647]: --> [2:OK]
Mar 05 09:51:51.05: [  647]: <-- [7:AT+FDR\r]
Mar 05 09:51:54.04: [  647]: --> [5:+FCFR]
Mar 05 09:51:56.26: [  647]: --> [22:+FDCS: 0,5,0,2,0,0,0,0]
Mar 05 09:51:56.26: [  647]: REMOTE wants 14400 bit/s
Mar 05 09:51:56.26: [  647]: REMOTE wants page width 1728 pixels in 215 mm
Mar 05 09:51:56.26: [  647]: REMOTE wants unlimited page length 
Mar 05 09:51:56.26: [  647]: REMOTE wants 3.85 line/mm
Mar 05 09:51:56.26: [  647]: REMOTE wants 1-D MR
Mar 05 09:51:56.26: [  647]: --> [7:CONNECT]
Mar 05 09:51:56.26: [  647]: RECV: begin page
Mar 05 09:51:56.26: [  647]: RECV: send trigger 022
Mar 05 09:52:17.27: [  647]: RECV: 955 total lines, 0 bad lines, 0
consecutive bad lines
Mar 05 09:52:17.27: [  647]: --> [17:+FPTS: 1,2219,0,0]
Mar 05 09:52:18.50: [  647]: --> [8:+FHNG: 0]
Mar 05 09:52:18.50: [  647]: REMOTE HANGUP: Normal and proper end of
connection (code 0)
Mar 05 09:52:19.93: [  647]: --> [2:OK]
Mar 05 09:52:19.93: [  647]: RECV recv MPS (more pages, same document)
Mar 05 09:52:49.93: [  647]: MODEM <Timeout>
Mar 05 09:52:49.93: [  647]: RECV FAX (00002223): recvq/fax00258.tif from
FIOT4.24, route to <unspecified>, 0 pages in 1:00
Mar 05 09:52:49.93: [  647]: RECV FAX: Normal and proper end of connection
Mar 05 09:52:49.93: [  647]: RECV FAX (00002223): session with FIOT4.24
terminated abnormally: Normal and proper end of connection
Mar 05 09:52:49.93: [  647]: RECV FAX: bin/faxrcvd "recvq/fax00258.tif"
"ttyS1" "00002223" "Normal and proper end of connection"


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