[hylafax-users] facsimile received from Problem

["Russell P. Sutherland" <russ@quist.ca>]

I have installed an internal (ISA) Multi-Tech modem
and have had some problems when receiving a fax.
The image is garbled and very small.

Here is the messages sent to faxmaster:

----- Forwarded message from The HylaFAX Receive Agent <fax@tor5.linuxfast.com> -----

From: The HylaFAX Receive Agent <fax@tor5.linuxfast.com>
To: FaxMaster@tor5.linuxfast.com
Subject: facsimile received from  416-922-5071
Date: 3 Mar 2001 23:38:17 -0000
Message-ID: <20010303233817.5920.qmail@tor5.linuxfast.com>

recvq/fax00003.tif (ftp://tor5.linuxfast.com:4559/recvq/fax00003.tif):
    Sender: 416-922-5071
     Pages: 2
   Quality: Fine
      Page: 1728 by 11
  Received: 2001:03:03 18:37:53
TimeToRecv: 0:23
SignalRate: 14400 bit/s
DataFormat: 1-D MR
ReceivedOn: ttyS3
CommID:     c00000040 (ftp://tor5.linuxfast.com:4559/log/c00000040)

----- End forwarded message -----

Here is the config file for the modem:

CountryCode:            1
AreaCode:               416
FAXNumber:              +1.416.922.5071
LongDistancePrefix:     1
InternationalPrefix:    011
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0600
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        "Stamm Econ. Research"
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
MaxRecvPages:           25
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:              Class2          # use class 2 interface
ModemRate:              38400           # lock rate for DCE-DTE communication
ModemFlowControl:       rtscts          # default
#
ModemHardFlowCmd:       AT&E4           # hardware flow control
ModemSoftFlowCmd:       AT&E5           # software flow control
ModemSetupDTRCmd:       AT&D3           # setup so DTR drop resets modem
ModemSetupDCDCmd:       AT&C1           # setup so DCD reflects carrier (or not)
ModemSetupAACmd:        AT+FAA=1        # enable adaptive-answer in class 2
#
# NB: some models get confused by the @
#
#ModemDialCmd:          ATDT%s@         # T for tone dialing, @ for silence
ModemDialCmd:           ATDT%s          # T for tone dialing
#
Class2RecvDataTrigger:  "\022"          # character sent to modem to start recv

Here is the log file:

Mar 03 18:37:37.53: [ 1402]: SESSION BEGIN 00000040 14169225071
Mar 03 18:37:37.53: [ 1402]: <-- [4:ATA\r]
Mar 03 18:37:47.74: [ 1402]: --> [5:+FCON]
Mar 03 18:37:47.74: [ 1402]: ANSWER: FAX CONNECTION
Mar 03 18:37:47.74: [ 1402]: RECV FAX: begin
Mar 03 18:37:47.75: [ 1402]: --> [28:+FTSI:"        416-922-5071"]
Mar 03 18:37:47.75: [ 1402]: REMOTE TSI "416-922-5071"
Mar 03 18:37:48.17: [ 1402]: --> [21:+FDCS:1,5,0,2,0,0,0,0]
Mar 03 18:37:48.17: [ 1402]: REMOTE wants 14400 bit/s
Mar 03 18:37:48.17: [ 1402]: REMOTE wants page width 1728 pixels in 215 mm
Mar 03 18:37:48.17: [ 1402]: REMOTE wants unlimited page length 
Mar 03 18:37:48.17: [ 1402]: REMOTE wants 7.7 line/mm
Mar 03 18:37:48.17: [ 1402]: REMOTE wants 1-D MR
Mar 03 18:37:48.17: [ 1402]: --> [2:OK]
Mar 03 18:37:48.17: [ 1402]: <-- [7:AT+FDR\r]
Mar 03 18:37:52.50: [ 1402]: --> [5:+FCFR]
Mar 03 18:37:53.37: [ 1402]: --> [7:CONNECT]
Mar 03 18:37:53.37: [ 1402]: RECV: begin page
Mar 03 18:37:53.37: [ 1402]: RECV: send trigger 022
Mar 03 18:37:53.37: [ 1402]: <-- data [1]
Mar 03 18:37:58.41: [ 1402]: RECV: 9209 bytes of data, 89 total lines
Mar 03 18:37:58.41: [ 1402]: --> [12:+FPTS:1,1115]
Mar 03 18:37:59.92: [ 1402]: --> [6:+FET:0]
Mar 03 18:37:59.92: [ 1402]: RECV recv MPS (more pages, same document)
Mar 03 18:37:59.92: [ 1402]: --> [2:OK]
Mar 03 18:37:59.92: [ 1402]: RECV send MCF (message confirmation)
Mar 03 18:37:59.92: [ 1402]: RECV FAX (00000040): from 416-922-5071, page 1 in 0:11, INF, 7.7 line/mm, 1-D MR, 14400 bit/s
Mar 03 18:37:59.92: [ 1402]: <-- [7:AT+FDR\r]
Mar 03 18:38:01.78: [ 1402]: --> [7:CONNECT]
Mar 03 18:38:01.78: [ 1402]: RECV: begin page
Mar 03 18:38:01.78: [ 1402]: RECV: send trigger 022
Mar 03 18:38:01.78: [ 1402]: <-- data [1]
Mar 03 18:38:12.67: [ 1402]: RECV: 19570 bytes of data, 982 total lines
Mar 03 18:38:12.67: [ 1402]: --> [12:+FPTS:1,2189]
Mar 03 18:38:14.05: [ 1402]: --> [6:+FET:2]
Mar 03 18:38:14.05: [ 1402]: RECV recv EOP (no more pages or documents)
Mar 03 18:38:14.05: [ 1402]: --> [2:OK]
Mar 03 18:38:14.05: [ 1402]: RECV send MCF (message confirmation)
Mar 03 18:38:14.05: [ 1402]: RECV FAX (00000040): from 416-922-5071, page 2 in 0:15, INF, 7.7 line/mm, 1-D MR, 14400 bit/s
Mar 03 18:38:14.05: [ 1402]: RECV FAX (00000040): recvq/fax00003.tif from 416-922-5071, route to <unspecified>, 2 pages in 0:27
Mar 03 18:38:14.05: [ 1402]: <-- [7:AT+FDR\r]
Mar 03 18:38:16.92: [ 1402]: --> [7:+FHNG:0]
Mar 03 18:38:16.92: [ 1402]: REMOTE HANGUP: Normal and proper end of connection (code 0)
Mar 03 18:38:16.92: [ 1402]: RECV FAX: bin/faxrcvd "recvq/fax00003.tif" "ttyS3" "00000040" ""
Mar 03 18:38:17.10: [ 1402]: RECV FAX: end
Mar 03 18:38:17.10: [ 1402]: SESSION END

-- 
Quist Consulting		Email: russ@quist.ca
219 Donlea Drive 		Voice: +1.416.696.7600
Toronto ON  M4G 2N1		Fax:   +1.416.978.6620
CANADA				WWW:   http://www.quist.ca


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