Re: [hylafax-users] expected page not received - error

["Mark Welborn" <markw@electromotor.com>]

----- Original Message -----
From: "Lee Howard" <faxguy@deanox.com>
To: "Mark Welborn" <markw@electromotor.com>; <hylafax-users@hylafax.org>
Sent: Wednesday, January 24, 2001 1:06 PM
Subject: Re: [hylafax-users] expected page not received - error


> At 01:10 PM 1/24/01 -0600, Mark Welborn wrote:
> >Hello,
> >
> >I've been running HylaFAX for about two months now.  I receive 95% of
> >the faxes sent to the server, but the other 5% I get a "expected page
> >not received" error (T.30 T2).  This generates a large log file about
> >2Mbs.
> >I am using an external US Robotics "Sportster" Model 5686 modem
> >connected to a RH Linux 6.2 box.
> >I have made all the necessary configuration changes to the
> >'config.ttyS0' file and double checked the NVRAM settings in my
modem,
> >everything seems to be in order.
> >Is this a modem issue or software issue or both ?
> >What can be done to remedy this situation ?
>
> Could you provide a log file of one of these problem faxes?
>
> Lee.

See attached log_file.txt

Mark Welborn





>
>
recvq/fax00384.tif:
    Sender: 7139282353
     Pages: 2
   Quality: Normal
      Page: North American Letter
  Received: 2001:01:24 09:28:59
TimeToRecv: 0:29
SignalRate: 14400 bit/s
DataFormat: 2-D MR

    
The full document was not received because:

    T.30 T2 timeout, expected page not received

    ---- Transcript of session follows ----
Jan 24 09:28:43.60: [  743]: SESSION BEGIN 00000641 14097693166
Jan 24 09:28:43.60: [  743]: <-- [4:ATA\r]
Jan 24 09:28:49.14: [  743]: --> [7:CONNECT]
Jan 24 09:28:49.15: [  743]: ANSWER: FAX CONNECTION
Jan 24 09:28:49.15: [  743]: RECV FAX: begin
Jan 24 09:28:49.15: [  743]: <-- data [23]
Jan 24 09:28:49.15: [  743]: <-- data [2]
Jan 24 09:28:49.17: [  743]: --> [7:CONNECT]
Jan 24 09:28:49.18: [  743]: <-- data [10]
Jan 24 09:28:49.18: [  743]: <-- data [2]
Jan 24 09:28:51.12: [  743]: --> [2:OK]
Jan 24 09:28:51.12: [  743]: <-- [9:AT+FRH=3\r]
Jan 24 09:28:51.74: [  743]: --> [7:CONNECT]
Jan 24 09:28:53.11: [  743]: --> [2:OK]
Jan 24 09:28:53.11: [  743]: REMOTE TSI "7139282353"
Jan 24 09:28:53.11: [  743]: <-- [9:AT+FRH=3\r]
Jan 24 09:28:53.13: [  743]: --> [7:CONNECT]
Jan 24 09:28:53.43: [  743]: --> [2:OK]
Jan 24 09:28:53.43: [  743]: REMOTE wants 14400 bit/s
Jan 24 09:28:53.43: [  743]: REMOTE wants page width 1728 pixels in 215 mm
Jan 24 09:28:53.43: [  743]: REMOTE wants unlimited page length 
Jan 24 09:28:53.43: [  743]: REMOTE wants 3.85 line/mm
Jan 24 09:28:53.43: [  743]: REMOTE wants 2-D MR
Jan 24 09:28:53.44: [  743]: RECV training at v.17 14400 bit/s
Jan 24 09:28:53.44: [  743]: <-- [11:AT+FRM=145\r]
Jan 24 09:28:55.20: [  743]: --> [7:CONNECT]
Jan 24 09:28:56.76: [  743]: RECV: TCF 2812 bytes, 3% non-zero, 2700 zero-run
Jan 24 09:28:56.76: [  743]: --> [10:NO CARRIER]
Jan 24 09:28:56.76: [  743]: DELAY 75 ms
Jan 24 09:28:56.84: [  743]: <-- [9:AT+FTH=3\r]
Jan 24 09:28:57.04: [  743]: --> [7:CONNECT]
Jan 24 09:28:57.04: [  743]: <-- data [3]
Jan 24 09:28:57.04: [  743]: <-- data [2]
Jan 24 09:28:58.22: [  743]: --> [2:OK]
Jan 24 09:28:58.22: [  743]: TRAINING succeeded
Jan 24 09:28:58.23: [  743]: <-- [11:AT+FRM=146\r]
Jan 24 09:28:59.64: [  743]: --> [7:CONNECT]
Jan 24 09:28:59.64: [  743]: RECV: begin page
Jan 24 09:29:12.40: [  743]: RECV: 1106 total lines, 0 bad lines, 0 consecutive bad lines
Jan 24 09:29:12.41: [  743]: RECV: end page
Jan 24 09:29:12.41: [  743]: --> [10:NO CARRIER]
Jan 24 09:29:12.41: [  743]: <-- [9:AT+FRH=3\r]
Jan 24 09:29:12.54: [  743]: --> [7:CONNECT]
Jan 24 09:29:13.56: [  743]: --> [2:OK]
Jan 24 09:29:13.56: [  743]: RECV recv MPS (more pages, same document)
Jan 24 09:29:13.56: [  743]: <-- [9:AT+FTH=3\r]
Jan 24 09:29:13.76: [  743]: --> [7:CONNECT]
Jan 24 09:29:13.76: [  743]: <-- data [3]
Jan 24 09:29:13.76: [  743]: <-- data [2]
Jan 24 09:29:14.94: [  743]: --> [2:OK]
Jan 24 09:29:14.94: [  743]: RECV send MCF (message confirmation)
Jan 24 09:29:14.95: [  743]: RECV FAX (00000641): from 7139282353, page 1 in 0:16, INF, 3.85 line/mm, 2-D MR
Jan 24 09:29:14.95: [  743]: <-- [11:AT+FRM=146\r]
Jan 24 09:29:16.36: [  743]: --> [7:CONNECT]
Jan 24 09:29:16.36: [  743]: RECV: begin page
Jan 24 09:29:29.31: [  743]: RECV: 955 total lines, 0 bad lines, 0 consecutive bad lines
Jan 24 09:29:29.32: [  743]: RECV: end page
Jan 24 09:29:29.32: [  743]: --> [10:NO CARRIER]
Jan 24 09:29:29.32: [  743]: <-- [9:AT+FRH=3\r]
Jan 24 09:29:30.49: [  743]: --> [10:NO CARRIER]
Jan 24 09:29:30.49: [  743]: MODEM No carrier
Jan 24 09:29:30.49: [  743]: <-- [9:AT+FRH=3\r]
Jan 24 09:29:30.51: [  743]: --> [10:NO CARRIER]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Jan 24 09:50:38.12: [  743]: MODEM Command error
Jan 24 09:50:38.12: [  743]: <-- [9:AT+FRH=3\r]
Jan 24 09:50:38.26: [  743]: --> [5:ERROR]
Jan 24 09:50:38.26: [  743]: MODEM Command error
Jan 24 09:50:38.26: [  743]: <-- [9:AT+FRH=3\r]
Jan 24 09:50:38.40: [  743]: --> [5:ERROR]
Jan 24 09:50:38.40: [  743]: MODEM Command error
Jan 24 09:50:38.40: [  743]: <-- [9:AT+FRH=3\r]
Jan 24 09:50:38.54: [  743]: --> [5:ERROR]
Jan 24 09:50:38.54: [  743]: MODEM Command error
Jan 24 09:50:38.54: [  743]: <-- [9:AT+FRH=3\r]
Jan 24 09:50:38.68: [  743]: --> [5:ERROR]
Jan 24 09:50:38.68: [  743]: MODEM Command error
Jan 24 09:50:38.68: [  743]: <-- [9:AT+FRH=3\r]
Jan 24 09:50:38.82: [  743]: --> [5:ERROR]
Jan 24 09:50:38.82: [  743]: MODEM Command error
Jan 24 09:50:38.82: [  743]: <-- [9:AT+FRH=3\r]
Jan 24 09:50:38.83: [  743]: --> [4:RING]
Jan 24 09:50:44.81: [  743]: --> [4:RING]
Jan 24 09:50:45.82: [  743]: --> [0:]
Jan 24 09:50:45.82: [  743]: MODEM <Empty line>
Jan 24 09:50:45.82: [  743]: <-- data [1]
Jan 24 09:50:46.02: [  743]: MODEM <Timeout>
Jan 24 09:50:46.03: [  743]: RECV FAX (00000641): recvq/fax00384.tif from 7139282353, route to <unspecified>, 1 pages in 21:57
Jan 24 09:50:46.03: [  743]: RECV FAX: T.30 T2 timeout, expected page not received
Jan 24 09:50:46.03: [  743]: <-- [9:AT+FTH=3\r]
Jan 24 09:50:46.16: [  743]: --> [5:ERROR]
Jan 24 09:50:46.17: [  743]: RECV FAX (00000641): session with 7139282353 terminated abnormally: T.30 T2 timeout, expected page not received
Jan 24 09:50:46.17: [  743]: RECV FAX: bin/faxrcvd "recvq/fax00384.tif" "ttyS0" "00000641" "T.30 T2 timeout, expected page not received"