[hylafax-users] Another no response to MPS code 52

[Andrew McRory <amacc@iron-bridge.net>]

Greetings List,

I have hylafax rpm (based on hylafax-cvs-20000604) running on redhat linux
6.2 with linux-2.2.17. Everything has gone well for the last couple of
months since we switched from a Hayes Acura 56K internal to a Multitech
MT5634ZPXi internal (for testing). At least until the multi met a
Panasonic KXFP250 fax machine :-)

I've created a config file going by the faq and what experience I have
with past configurations, tried xonxoff/crtscts and high and low speed DTE
rates with no success in making a fax go through the Panasonic. One in
twelve faxes make it past the first page but then die.. This is the first
failure I've had with the modem - it has sent to over 30 differant offices
without problem...

Looking through the archives, the best (common) answer I have found is "it
could be many things that cause MPS failure"... Is there any one document
that describes the possibile causes of a MPS failure so I could go down a
check list of probable causes?? 

Here is the important part of my config file:

==cut===
ModemType:              Class2          # use this to supply a hint
ModemRate:              38400           # max rate for DCE-DTE communication
ModemFlowControl:       rtscts          # Hardware flow control assumed
#
ModemWaitTimeCmd:       ATS7=60         # wait 60 seconds for carrier
ModemRecvFillOrder:     MSB2LSB         # bit order of received facsimile
ModemHardFlowCmd:       AT&K3           # enable hardware flow control
Class2HFLOCmd:          AT+FLO=2        # fax class 2 hardware flow control
==cut==

and here is a log from the last attempt...

===cut===
Dec 06 09:51:03.65: [  924]: SESSION BEGIN 00000592 19005551213
Dec 06 09:51:03.65: [  924]: SEND FAX: JOB 304 DEST 1-900-555-1213 COMMID 00000592
Dec 06 09:51:03.65: [  924]: DELAY 2600 ms
Dec 06 09:51:06.25: [  924]: <-- [4:ATZ\r]
Dec 06 09:51:06.73: [  924]: --> [171:ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ]
Dec 06 09:51:06.73: [  924]: --> [2:OK]
Dec 06 09:51:06.73: [  924]: <-- [15:ATE0V1Q0S0=0H0\r]
Dec 06 09:51:06.76: [  924]: --> [14:ATE0V1Q0S0=0H0]
Dec 06 09:51:06.76: [  924]: --> [2:OK]
Dec 06 09:51:06.76: [  924]: <-- [15:ATS8=2S7=60&K3\r]
Dec 06 09:51:06.77: [  924]: --> [2:OK]
Dec 06 09:51:06.77: [  924]: <-- [12:AT+FCLASS=2\r]
Dec 06 09:51:06.78: [  924]: --> [2:OK]
Dec 06 09:51:06.78: [  924]: <-- [9:AT+FLO=2\r]
Dec 06 09:51:06.79: [  924]: --> [2:OK]
Dec 06 09:51:06.79: [  924]: <-- [10:AT+FTBC=0\r]
Dec 06 09:51:06.80: [  924]: --> [2:OK]
Dec 06 09:51:06.80: [  924]: <-- [10:AT+FBOR=0\r]
Dec 06 09:51:06.81: [  924]: --> [2:OK]
Dec 06 09:51:06.81: [  924]: <-- [13:AT+FPHCTO=30\r]
Dec 06 09:51:06.82: [  924]: --> [2:OK]
Dec 06 09:51:06.82: [  924]: <-- [24:AT+FDCC=1,5,0,2,0,0,0,0\r]
Dec 06 09:51:06.83: [  924]: --> [2:OK]
Dec 06 09:51:06.83: [  924]: <-- [7:ATL3M1\r]
Dec 06 09:51:06.84: [  924]: --> [2:OK]
Dec 06 09:51:06.84: [  924]: <-- [12:AT+FCLASS=2\r]
Dec 06 09:51:06.95: [  924]: --> [2:OK]
Dec 06 09:51:06.95: [  924]: <-- [9:AT+FLO=2\r]
Dec 06 09:51:07.06: [  924]: --> [2:OK]
Dec 06 09:51:07.06: [  924]: <-- [10:AT+FTBC=0\r]
Dec 06 09:51:07.17: [  924]: --> [2:OK]
Dec 06 09:51:07.17: [  924]: <-- [10:AT+FBOR=0\r]
Dec 06 09:51:07.28: [  924]: --> [2:OK]
Dec 06 09:51:07.28: [  924]: <-- [13:AT+FPHCTO=30\r]
Dec 06 09:51:07.39: [  924]: --> [2:OK]
Dec 06 09:51:07.39: [  924]: <-- [24:AT+FDCC=1,5,0,2,0,0,0,0\r]
Dec 06 09:51:07.50: [  924]: --> [2:OK]
Dec 06 09:51:07.50: [  924]: <-- [21:AT+FLID="9005551212"\r]
Dec 06 09:51:07.61: [  924]: --> [2:OK]
Dec 06 09:51:07.61: [  924]: DIAL 19005551213
Dec 06 09:51:07.61: [  924]: <-- [16:ATDT19005551213\r]
Dec 06 09:51:20.26: [  924]: --> [5:+FCON]
Dec 06 09:51:20.26: [  924]: --> [47:+FNSF:0,0,14,0,0,0,22,15,1,3,0,16,0,2,149,128,8]
Dec 06 09:51:20.26: [  924]: REMOTE NSF "0,0,14,0,0,0,22,15,1,3,0,16,0,2,149,128,8"
Dec 06 09:51:20.26: [  924]: NSF remote fax equipment: unknown 
Dec 06 09:51:21.01: [  924]: --> [28:+FCSI:"                    "]
Dec 06 09:51:21.01: [  924]: REMOTE CSI ""
Dec 06 09:51:21.39: [  924]: --> [21:+FDIS:1,3,0,2,0,0,0,5]
Dec 06 09:51:21.39: [  924]: --> [2:OK]
Dec 06 09:51:21.39: [  924]: REMOTE best rate 9600 bit/s
Dec 06 09:51:21.39: [  924]: REMOTE max page width 1728 pixels in 215 mm
Dec 06 09:51:21.39: [  924]: REMOTE max unlimited page length 
Dec 06 09:51:21.39: [  924]: REMOTE best vres 7.7 line/mm
Dec 06 09:51:21.39: [  924]: REMOTE best format 1-D MR
Dec 06 09:51:21.39: [  924]: REMOTE best 20 ms/scanline
Dec 06 09:51:21.39: [  924]: USE 9600 bit/s
Dec 06 09:51:21.39: [  924]: USE 20 ms/scanline
Dec 06 09:51:21.39: [  924]: SEND file "docq/doc304.cover;31"
Dec 06 09:51:21.39: [  924]: USE page width 1728 pixels in 215 mm
Dec 06 09:51:21.39: [  924]: USE unlimited page length 
Dec 06 09:51:21.39: [  924]: USE 7.7 line/mm
Dec 06 09:51:21.39: [  924]: USE 1-D MR
Dec 06 09:51:21.39: [  924]: <-- [24:AT+FDIS=1,3,0,2,0,0,0,5\r]
Dec 06 09:51:21.50: [  924]: --> [2:OK]
Dec 06 09:51:21.50: [  924]: <-- [7:AT+FDT\r]
Dec 06 09:51:27.10: [  924]: --> [21:+FDCS:1,3,0,2,0,0,0,5]
Dec 06 09:51:27.21: [  924]: --> [7:CONNECT]
Dec 06 09:51:27.21: [  924]: SEND wait for XON
Dec 06 09:51:27.21: [  924]: --> [1:]
Dec 06 09:51:27.21: [  924]: SEND begin page
Dec 06 09:51:27.22: [  924]: <-- data [1028]

	(lots of data lines cut!)

Dec 06 09:52:18.78: [  924]: <-- data [1025]
Dec 06 09:52:19.62: [  924]: <-- data [510]
Dec 06 09:52:20.10: [  924]: SENT 43518 bytes of data
Dec 06 09:52:20.10: [  924]: <-- data [2]
Dec 06 09:52:20.10: [  924]: SEND end page
Dec 06 09:52:30.61: [  924]: --> [2:OK]
Dec 06 09:52:30.61: [  924]: SEND send MPS (more pages, same document)
Dec 06 09:52:30.61: [  924]: <-- [9:AT+FET=0\r]
Dec 06 09:52:45.47: [  924]: --> [8:+FHNG:52]
Dec 06 09:52:45.47: [  924]: REMOTE HANGUP: No response to MPS repeated 3 times (code 52)
Dec 06 09:52:45.47: [  924]: <-- [5:ATH0\r]
Dec 06 09:52:46.51: [  924]: --> [2:OK]
Dec 06 09:52:46.51: [  924]: SESSION END
==cut==

One thing that is weird is after the ATZ the modem responds with a bunch
of junk characters - not sure what causes that but I've seen it only with
this model of modem... and it doesn't seem to be a problem on other calls.

Any help will be greatly appreciated!!


Andrew McRory - President/CTO        amacc@iron-bridge.net *****************
The PC Doctor, Inc.                  www.pcdr.com            850-575-7213 **
Iron Bridge Communications, Inc.     www.iron-bridge.net     850-575-0779 **
Contributed RPMS for RedHat and Caldera   ftp://ftp.iron-bridge.net/pub   **
****************************************************************************






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