Re: [hylafax-users] fax log for all black fax

[Lee Howard <faxguy@deanox.com>]

I was just informed by the recipient of this fax that the coverpages are
showing up fine but that the rest is black (when I send via HylaFAX).  And,
I went weeks back through the log and noticed faxes to this same number
that went fine.  So... it isn't HylaFAX.

Sorry for the commotion.

Thanks.

Lee.

At 08:42 PM 10/16/00 +0300, Dmitry Bely wrote:
>Lee Howard <faxguy@deanox.com> writes:
>
>> >> The fax recipient of the fax associated with the following log
claimed that
>> >> the faxed page(s) were all black.  I tried the same fax three times, and
>> >> each time he said the pages were black.  I ended up faxing successfully
>> >> with a Canon fax machine manually.
>> >> 
>> >> Faxing to this person isn't critical to my business, but if this log
helps
>> >> indicate a protocol bug in HylaFAX...
>> >
>> >I don't think that's protocol bug.
>> 
>> Why would it work fine with the manual faxing on the Canon and not via
>> HylaFAX, then?
>> 
>> ....
>> >.. and now we see why. It seems to be that *very* rare case, when RTN
means
>> >sudden line quality degradation and is not related to any protocol
>> >bugs. Look, we were able to train at 14400 for the first time, but now
only 
>> >training at 7200 has succeeded! Surely something horrible has happened to
>> >the line in the meantime...
>> 
>> Why would it be consistently bad?  Would the line quality suddenly become
>> degraded when using HylaFAX or my modem but not when using the manual fax?
>> I just tried doing the same fax with 'ModemRate: 7200', and the log looks
>> better (no 4-minute sending), but I can't say whether or not the page is
>> all black.
>
>So you always have got the same log? Then it really looks like a bug :-(
>Could you post such log when the bit rate is limited by 7200 cps? I only
>ask you to collect the log for absolutely the same source document. You 
>may even intercept intermediate TIFF (see below) and then send it directly.
>



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