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[hylafax-users] Only part of page received - help please



Hi,

I am trying to set up hylafax (rpm -q reports 
version 4.1beta2-4), under SuSe Linux 6.3 - using 
Susefax.  I have a Supra Express 56e Pro modem 
and I can send faxes without any problem using 
the default faxsetup entries.

When first receiving I hit the "phase error while 
receiving"  problem, but solved that by editing my 
conf.modem to fix 19200 as recommended in the 
helpful faq Q409.

I can now receive BUT I receive only about 25 - 30 
per cent of each (A4) page sent.  On the 2 page 
fax to which the log file I apeend relates, KDE 
faxviewer shows width 432 length 191 and width 
432 length 130 - but I am not sure how to interpret 
these figures.

The sending machine (my own Betacom used for 
testing), seems to see a good transmission, and I 
cannot see anything obviously wrong in the receive 
log file, which I append.  I have edited out my 
'phone numbers for the sake of security.

I would be very grateful for any help, because 
putting the fax in place is the last stage in setting 
up my SOHO under linux thereby escaping the 
clutches of Mr Gates.

Thanks in anticipation,

Geoff

LOG :

Oct 13 07:49:02.27: [  698]: SESSION BEGIN 00000009 [PHONE 
NUMBER EDITED OUT]
Oct 13 07:49:02.27: [  698]: <__ [4:ATA\r]
Oct 13 07:49:05.66: [  698]: __> [3:FAX]
Oct 13 07:49:05.66: [  698]: MODEM set baud rate: 19200 baud, 
input flow
XON/XOFF, output flow XON/XOFF
Oct 13 07:49:05.66: [  698]: ANSWER: FAX CONNECTION
Oct 13 07:49:05.66: [  698]: MODEM input buffering enabled
Oct 13 07:49:05.66: [  698]: RECV FAX: begin
Oct 13 07:49:11.69: [  698]: __> [5:+FCON]
Oct 13 07:49:13.29: [  698]: __> [29:+FTSI: "         [PHONE 
NUMBER EDITED OUT]"]
Oct 13 07:49:13.29: [  698]: REMOTE TSI [PHONE NUMBER 
EDITED OUT]"
Oct 13 07:49:13.72: [  698]: __> [22:+FDCS: 0,3,0,2,0,0,0,5]
Oct 13 07:49:13.72: [  698]: REMOTE wants 9600 bit/s
Oct 13 07:49:13.72: [  698]: REMOTE wants page width 1728 
pixels in 215 mm
Oct 13 07:49:13.72: [  698]: REMOTE wants unlimited page length 
Oct 13 07:49:13.72: [  698]: REMOTE wants 3.85 line/mm
Oct 13 07:49:13.72: [  698]: REMOTE wants 1_D MR
Oct 13 07:49:13.72: [  698]: __> [2:OK]
Oct 13 07:49:13.72: [  698]: <__ [7:AT+FDR\r]
Oct 13 07:49:15.24: [  698]: __> [5:+FCFR]
Oct 13 07:49:17.54: [  698]: __> [22:+FDCS: 0,3,0,2,0,0,0,5]
Oct 13 07:49:17.54: [  698]: REMOTE wants 9600 bit/s
Oct 13 07:49:17.54: [  698]: REMOTE wants page width 1728 
pixels in 215 mm
Oct 13 07:49:17.54: [  698]: REMOTE wants unlimited page length 
Oct 13 07:49:17.54: [  698]: REMOTE wants 3.85 line/mm
Oct 13 07:49:17.54: [  698]: REMOTE wants 1_D MR
Oct 13 07:49:17.54: [  698]: __> [7:CONNECT]
Oct 13 07:49:17.54: [  698]: RECV: begin page
Oct 13 07:49:17.54: [  698]: MODEM set XON/XOFF/FLUSH: input 
ignored, output
generated
Oct 13 07:49:17.54: [  698]: RECV: send trigger 021
Oct 13 07:49:17.54: [  698]: <__ data [1]
Oct 13 07:49:55.92: [  698]: RECV: 347 total lines, 0 bad lines, 0 
consecutive bad
lines
Oct 13 07:49:55.92: [  698]: MODEM set XON/XOFF/DRAIN: input 
interpreted,
output disabled
Oct 13 07:49:55.92: [  698]: __> [17:+FPTS: 1,2219,0,0]
Oct 13 07:50:00.80: [  698]: __> [7:+FET: 0]
Oct 13 07:50:00.80: [  698]: RECV recv MPS (more pages, same 
document)
Oct 13 07:50:00.91: [  698]: __> [2:OK]
Oct 13 07:50:00.91: [  698]: RECV send MCF (message 
confirmation)
Oct 13 07:50:00.91: [  698]: RECV FAX (00000009): from [PHONE 
NUMBER EDITED OUT], page 1 in
0:47, INF, 3.85 line/mm, 1_D MR
Oct 13 07:50:00.91: [  698]: <__ [7:AT+FDR\r]
Oct 13 07:50:03.04: [  698]: __> [7:CONNECT]
Oct 13 07:50:03.04: [  698]: RECV: begin page
Oct 13 07:50:03.04: [  698]: MODEM set XON/XOFF/FLUSH: input 
ignored, output
generated
Oct 13 07:50:03.04: [  698]: RECV: send trigger 021
Oct 13 07:50:03.04: [  698]: <__ data [1]
Oct 13 07:50:51.99: [  698]: RECV: 269 total lines, 0 bad lines, 0 
consecutive bad
lines
Oct 13 07:50:52.00: [  698]: MODEM set XON/XOFF/DRAIN: input 
interpreted,
output disabled
Oct 13 07:50:52.00: [  698]: __> [17:+FPTS: 1,2219,0,0]
Oct 13 07:50:56.88: [  698]: __> [7:+FET: 2]
Oct 13 07:50:56.88: [  698]: RECV recv EOP (no more pages or 
documents)
Oct 13 07:50:56.99: [  698]: __> [2:OK]
Oct 13 07:50:56.99: [  698]: RECV send MCF (message 
confirmation)
Oct 13 07:50:56.99: [  698]: RECV FAX (00000009): from [PHONE 
NUMBER EDITED OUT], page 2 in
0:56, INF, 3.85 line/mm, 1_D MR
Oct 13 07:50:56.99: [  698]: RECV FAX (00000009): 
recvq/fax00008.tif from
[PHONE NUMBER EDITED OUT], route to <unspecified>, 2 pages 
in 1:51
Oct 13 07:50:57.00: [  698]: <__ [7:AT+FDR\r]
Oct 13 07:51:00.08: [  698]: __> [8:+FHNG: 0]
Oct 13 07:51:00.08: [  698]: REMOTE HANGUP: Normal and 
proper end of
connection (code 0)
Oct 13 07:51:00.08: [  698]: RECV FAX: bin/faxrcvd 
"recvq/fax00008.tif" "modem"
"00000009" ""
Oct 13 07:51:00.19: [  698]: RECV FAX: end
Oct 13 07:51:00.19: [  698]: SESSION END


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