[hylafax-users] some error logs

[Lee Howard <faxguy@deanox.com>]

Hi.  I'm trying to work on debugging some communication errors in HylaFAX
with USR Class 2.0 modems.  I don't get many errors at all with it
(contrary to vocal belief around here), but when I do have trouble it tends
to be because of a "MODEM Command error", which leads me to believe that
the config settings are incorrect.  The errors are not readily
reproduceable, as it will fax fine both before and after to the same fax
machine with the same fax, so these logs aren't very detailed, but this is
what I see:

(receiving)
Sep 14 12:07:04.50: [ 8852]: USE 1-D MR
Sep 14 12:07:04.50: [ 8852]: <-- [23:AT+FIS=1,5,0,2,0,0,0,0\r]
Sep 14 12:07:04.74: [ 8852]: --> [2:OK]
Sep 14 12:07:04.74: [ 8852]: <-- [7:AT+FDT\r]
Sep 14 12:07:05.01: [ 8852]: --> [20:+FCS:1,5,0,2,0,0,0,0]
Sep 14 12:07:11.72: [ 8852]: --> [20:+FCS:1,4,0,2,0,0,0,0]
Sep 14 12:07:17.15: [ 8852]: --> [5:ERROR]
Sep 14 12:07:17.15: [ 8852]: MODEM Command error
Sep 14 12:07:17.15: [ 8852]: <-- [7:AT+FKS\r]
Sep 14 12:07:17.38: [ 8852]: --> [2:OK]
Sep 14 12:07:17.38: [ 8852]: <-- [5:ATH0\r]
Sep 14 12:07:17.61: [ 8852]: --> [2:OK]
Sep 14 12:07:17.61: [ 8852]: SESSION END

(sending, different fax machine)
Sep 17 09:04:00.66: [  701]: REMOTE wants 1-D MR
Sep 17 09:04:00.66: [  701]: --> [2:OK]
Sep 17 09:04:00.66: [  701]: <-- [7:AT+FDR\r]
Sep 17 09:04:06.18: [  701]: --> [7:CONNECT]
Sep 17 09:04:06.18: [  701]: RECV: begin page
Sep 17 09:04:06.18: [  701]: RECV: send trigger 022
Sep 17 09:04:06.18: [  701]: <-- data [1]
Sep 17 09:04:06.64: [  701]: RECV: 26 total lines, 0 bad lines, 0
consecutive bad lines
Sep 17 09:04:06.64: [  701]: --> [15:+FPS:1,27,0,0,0]
Sep 17 09:04:11.60: [  701]: --> [5:ERROR]
Sep 17 09:04:11.60: [  701]: MODEM Command error
Sep 17 09:04:11.60: [  701]: REMOTE HANGUP: Unspecified Phase C error,
including too much delay between TCF and +FDR command (code 90)

I realize that these logs are quite useless in their detail, but can
someone confirm that this *is* a config file problem?  If it is, then I'll
turn debugging up and wait for the next errors and analyze/post the results
(these were consecutive errors - two in three days isn't bad, I think,
especially when the retry works, but if they're config problems, then I'd
love to dissolve them).

Thanks.

Lee.



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