[hylafax-users] Sending Faxes after 3 Attempts

[Kai.Guenzel@Bertelsmann.de]

> Hi there,
> 
> we have a problem with our Hyla Fax Server.
> The server sends a fax which is received successfully by the recipient.
> But the recipient fax does not send an ok to Hyla Fax. This leads Hyla
> Fax to the assumption that it has to send it again. The result is that 
> the recipient receives the same fax three times and Hyla Fax announces the
> error below.
> 
> Does somebody know how to configure Hyla Fax in a way that it does not repeat 
> the fax if the sending process itself was ok, but the final acknowledgement is missing?
> 
> Thanks in advance,
> 
> Kai
> 
> Your facsimile job to 60010 failed because:
>     No response to MPS repeated 3 times; Giving up after 3 attempts to send same page
> 
>     ---- Transcript of session follows ----
> 
> Sep 05 14:35:02.73: [ 1955]: SESSION BEGIN ......
> Sep 05 14:35:02.73: [ 1955]: SEND FAX: JOB 157 DEST ..... COMMID 00000348
> Sep 05 14:35:02.73: [ 1955]: MODEM set DTR OFF
> Sep 05 14:35:02.73: [ 1955]: DELAY 2600 ms
> Sep 05 14:35:05.33: [ 1955]: MODEM set DTR ON
> Sep 05 14:35:05.33: [ 1955]: MODEM set baud rate: 19200 baud, input flow RTS/CTS, output flow RTS/CTS
> Sep 05 14:35:05.33: [ 1955]: MODEM flush i/o
> Sep 05 14:35:05.33: [ 1955]: <-- [31:AT&H3&I2&R2S7=90E0V1Q0X4S0=0H0\r]
> Sep 05 14:35:05.48: [ 1955]: --> [2:OK]
> Sep 05 14:35:05.48: [ 1955]: <-- [32:ATS8=2S7=60&H1&I0&R2S13=1&D2&C1\r]
> Sep 05 14:35:05.63: [ 1955]: --> [2:OK]
> Sep 05 14:35:05.63: [ 1955]: <-- [14:AT+FCLASS=2.0\r]
> Sep 05 14:35:05.77: [ 1955]: --> [2:OK]
> Sep 05 14:35:05.77: [ 1955]: <-- [9:AT+FLO=2\r]
> Sep 05 14:35:05.91: [ 1955]: --> [2:OK]
> Sep 05 14:35:05.91: [ 1955]: <-- [9:AT+FPP=0\r]
> Sep 05 14:35:06.05: [ 1955]: --> [2:OK]
> Sep 05 14:35:06.05: [ 1955]: <-- [9:AT+FBO=0\r]
> Sep 05 14:35:06.19: [ 1955]: --> [2:OK]
> Sep 05 14:35:06.19: [ 1955]: <-- [10:AT+FCT=30\r]
> Sep 05 14:35:06.33: [ 1955]: --> [2:OK]
> Sep 05 14:35:06.33: [ 1955]: <-- [15:AT+FNR=1,1,1,0\r]
> Sep 05 14:35:06.47: [ 1955]: --> [2:OK]
> Sep 05 14:35:06.47: [ 1955]: <-- [9:AT+FIE=0\r]
> Sep 05 14:35:06.61: [ 1955]: --> [2:OK]
> Sep 05 14:35:06.61: [ 1955]: <-- [23:AT+FCC=1,5,2,2,0,0,0,0\r]
> Sep 05 14:35:06.76: [ 1955]: --> [2:OK]
> Sep 05 14:35:06.76: [ 1955]: <-- [5:ATM0\r]
> Sep 05 14:35:06.90: [ 1955]: --> [2:OK]
> Sep 05 14:35:06.90: [ 1955]: MODEM input buffering enabled
> Sep 05 14:35:06.90: [ 1955]: <-- [14:AT+FCLASS=2.0\r]
> Sep 05 14:35:07.14: [ 1955]: --> [2:OK]
> Sep 05 14:35:07.14: [ 1955]: <-- [9:AT+FLO=2\r]
> Sep 05 14:35:07.38: [ 1955]: --> [2:OK]
> Sep 05 14:35:07.38: [ 1955]: <-- [9:AT+FPP=0\r]
> Sep 05 14:35:07.62: [ 1955]: --> [2:OK]
> Sep 05 14:35:07.62: [ 1955]: <-- [9:AT+FBO=0\r]
> Sep 05 14:35:07.85: [ 1955]: --> [2:OK]
> Sep 05 14:35:07.86: [ 1955]: <-- [10:AT+FCT=30\r]
> Sep 05 14:35:08.09: [ 1955]: --> [2:OK]
> Sep 05 14:35:08.09: [ 1955]: <-- [15:AT+FNR=1,1,1,0\r]
> Sep 05 14:35:08.33: [ 1955]: --> [2:OK]
> Sep 05 14:35:08.33: [ 1955]: <-- [9:AT+FIE=0\r]
> Sep 05 14:35:08.57: [ 1955]: --> [2:OK]
> Sep 05 14:35:08.57: [ 1955]: <-- [23:AT+FCC=1,5,2,2,0,0,0,0\r]
> Sep 05 14:35:08.82: [ 1955]: --> [2:OK]
> Sep 05 14:35:08.82: [ 1955]: <-- [15:AT+FLI="innxs"\r]
> Sep 05 14:35:09.06: [ 1955]: --> [2:OK]
> Sep 05 14:35:09.07: [ 1955]: DIAL 022194860010
> Sep 05 14:35:09.07: [ 1955]: <-- [21:ATX3DT0w022194860010\r]
> Sep 05 14:35:23.82: [ 1955]: --> [4:+FCO]
> Sep 05 14:35:27.54: [ 1955]: --> [27:+FCI:"    +49 221 0010"]
> Sep 05 14:35:27.54: [ 1955]: REMOTE CSI "+49 221 0010"
> Sep 05 14:35:27.54: [ 1955]: --> [20:+FIS:1,5,0,2,1,0,0,1]
> Sep 05 14:35:27.54: [ 1955]: --> [2:OK]
> Sep 05 14:35:27.54: [ 1955]: REMOTE best rate 14400 bit/s
> Sep 05 14:35:27.54: [ 1955]: REMOTE max page width 1728 pixels in 215 mm
> Sep 05 14:35:27.54: [ 1955]: REMOTE max unlimited page length 
> Sep 05 14:35:27.54: [ 1955]: REMOTE best vres 7.7 line/mm
> Sep 05 14:35:27.54: [ 1955]: REMOTE best format 2-D MR
> Sep 05 14:35:27.54: [ 1955]: REMOTE best 5 ms/scanline> 
> Sep 05 14:35:27.54: [ 1955]: USE 14400 bit/s
> Sep 05 14:35:27.54: [ 1955]: USE 5 ms/scanline
> Sep 05 14:35:27.54: [ 1955]: SEND file "docq/doc157.ps;00"
> Sep 05 14:35:27.54: [ 1955]: USE page width 1728 pixels in 215 mm
> Sep 05 14:35:27.54: [ 1955]: USE unlimited page length 
> Sep 05 14:35:27.54: [ 1955]: USE 3.85 line/mm
> Sep 05 14:35:27.54: [ 1955]: USE 1-D MR
> Sep 05 14:35:27.54: [ 1955]: <-- [23:AT+FIS=0,5,0,2,0,0,0,1\r]
> Sep 05 14:35:27.79: [ 1955]: --> [2:OK]
> Sep 05 14:35:27.79: [ 1955]: <-- [7:AT+FDT\r]
> Sep 05 14:35:28.06: [ 1955]: --> [20:+FCS:0,5,0,2,0,0,0,1]
> Sep 05 14:35:34.88: [ 1955]: --> [7:CONNECT]
> Sep 05 14:35:34.88: [ 1955]: SEND begin page
> Sep 05 14:35:43.41: [ 1955]: SENT 17591 bytes of data
> Sep 05 14:35:43.41: [ 1955]: SEND 1D RTC
> Sep 05 14:35:43.41: [ 1955]: SEND end page
> Sep 05 14:35:43.41: [ 1955]: SEND send MPS (more pages, same document)
> Sep 05 14:35:59.78: [ 1955]: --> [7:+FHS:52]
> Sep 05 14:35:59.78: [ 1955]: REMOTE HANGUP: No response to MPS repeated 3 times (code 52)
> Sep 05 14:35:59.78: [ 1955]: SEND: No response to MPS repeated 3 times; Giving up after 3 attempts to send same page "docq/doc157.ps;00", dirnum 0
> Sep 05 14:35:59.78: [ 1955]: <-- [5:ATH0\r]
> Sep 05 14:35:59.91: [ 1955]: --> [2:OK]
> Sep 05 14:35:59.91: [ 1955]: MODEM set DTR OFF
> Sep 05 14:35:59.91: [ 1955]: SESSION END
> 


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