Re: [hylafax-users] HYLAFAX sending to wrong number

["Jason Bachman" <jabachman@hiestandsupply.com>]

I've been watching this thread for a couple days now and I have a
suggestion.

There is a very easy way to find out what is happening.  Get yourself an
inexpensive DTMF decoder that will connect to the phone line your are
dialing out on.  Try to recreate the problem and see if the modem is
actually dialing the wrong number. This is the only way to tell for sure.
I've done extensive troubleshooting on telco circuits for this exact problem
(not with hylafax though) and I have come across both problems- modem
dialing incorrect number, AND telco botching it up.  The only REAL test will
be to get a DTMF decoder on the line when the modem dials and see what it is
dialing.


Jason


-----Original Message-----
From: hylafax-users-bounce@hylafax.org
[mailto:hylafax-users-bounce@hylafax.org]On Behalf Of Giulio Orsero
Sent: Tuesday, August 01, 2000 5:20 AM
To: hylafax-users@hylafax.org
Subject: Re: [hylafax-users] HYLAFAX sending to wrong number



On Tue, 01 Aug 2000 09:14:05 +0200, you wrote:

>could this be a problem of your telephone provider or
>your telephone equipment ?
Yes it could be, but it just happens with hylafax fax calls.

>Try out an additional
>wait during the dial.
How do I add a wait? You mean adding some sleep in the config file?

However, the problem happened after 3 minutes of inactivity (no calls in
the previous 3 minutes).

>Some examples from the real life without hylafax :
The problem is that it happens on a site, an our customer, where we
switched from:
unix + vsi-fax
to
linux + hylafax
They say this problem started with this change. The phone line and
company are the same, so it's difficult for us to convince them that the
phone company/equipment may have some responsabilities.

Thanks.

--
giulioo@pobox.com


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