[hylafax-users] problems with MultiTech 5600ZDX

[Dan Schleifer <dan@dbd.com>]

Ok...I thought I had a problem with the USR 56k modems I had purchased,
but after replacing them with MultiTech 5600ZDX modems and things still
not working, I must be doing something quite wrong.  Basically Hylafax
says it's running ok:

HylaFAX scheduler on vesta.travelingamerica.com: Running
Modem ttyS1 (804.984.1000): Running and idle

But if I do a "sendfax -n -d 804.984.1010 -vv /etc/passwd" It shows the
following output:

Trying localhost (127.0.0.1) at port 4559...
Connected to localhost.localdomain.
220 vesta.travelingamerica.com server (HylaFAX (tm) Version 4.0pl2)
ready.
-> USER root
230 User root logged in.
match against (..., 512)
rule: offset 0 string = "%!" -- failed (comparison)
rule: offset 0 short = 0x4d4d -- failed (comparison)
rule: offset 0 short = 0x4949 -- failed (comparison)
rule: offset 0 short = 0x1da -- failed (comparison)
rule: offset 0 short = 0x1f1e -- failed (comparison)
rule: offset 0 short = 0x1f9d -- failed (comparison)
rule: offset 0 short = 0x506 -- failed (comparison)
rule: offset 0 short = 0x5343 -- failed (comparison)
rule: offset 0 short = 0xf702 -- failed (comparison)
rule: offset 0 string = "GIF" -- failed (comparison)
rule: offset 0 long = 0x59a66a95 -- failed (comparison)
rule: offset 0 string = "x T psc" -- failed (comparison)
rule: offset 0 string = "begin" -- failed (comparison)
rule: offset 0 string = "xbtoa" -- failed (comparison)
rule: offset 0 string = "P1" -- failed (comparison)
rule: offset 0 string = "P2" -- failed (comparison)
rule: offset 0 string = "P3" -- failed (comparison)
rule: offset 0 string = "P4" -- failed (comparison)
rule: offset 0 string = "P5" -- failed (comparison)
rule: offset 0 string = "P6" -- failed (comparison)
rule: offset 0 string = "WNGZWZSS" -- failed (comparison)
rule: offset 0 string = "#Inventor V" -- failed (comparison)
rule: offset 0 ascii = -- success (result postscript, rule "%F/textfmt
-B -f Courier-Bold -Ml=0.4in -p 11 -s %s >%o <%i")
CONVERT "/usr/sbin/textfmt -B -f Courier-Bold -Ml=0.4in -p 11 -s default
>/tmp//faxsndEeWufp </etc/passwd"
Apply DisplayNumber rules to "9841010"
--> return result "9841010"
-> TYPE I
200 Type set to Image.
SEND compressed data, 6870 bytes
-> PORT 127,0,0,1,6,125
200 PORT command successful.
-> MODE Z
200 Mode set to ZIP.
-> STOT
150 FILE: /tmp/doc2.ps (Opening new data connection).
SEND 2586 bytes transmitted (2.7x compression)
226 Transfer complete (FILE: /tmp/doc2.ps).
-> JNEW
200 New job created: jobid: 2 groupid: 2.
-> JPARM FROMUSER "root"
213 FROMUSER set to "root".
-> JPARM LASTTIME 012659
213 LASTTIME set to 025059.
-> JPARM MAXDIALS 12
213 MAXDIALS set to 12.
-> JPARM MAXTRIES 3
213 MAXTRIES set to 3.
-> JPARM SCHEDPRI 127
213 SCHEDPRI set to 127.
-> JPARM DIALSTRING "9841010"
213 DIALSTRING set to "9841010".
-> JPARM NOTIFYADDR "root@vesta.travelingamerica.com"
213 NOTIFYADDR set to "root@vesta.travelingamerica.com".
-> JPARM VRES 196
213 VRES set to 196.
-> JPARM PAGEWIDTH 215
213 PAGEWIDTH set to 215.
-> JPARM PAGELENGTH 279
213 PAGELENGTH set to 279.
-> JPARM NOTIFY "none"
213 NOTIFY set to "none".
-> JPARM PAGECHOP "default"
213 PAGECHOP set to "default".
-> JPARM CHOPTHRESHOLD 3
213 CHOPTHRESHOLD set to 3.
-> JPARM DOCUMENT /tmp/doc2.ps
200 Added document /tmp/doc2.ps as docq/doc2.ps.2.
-> JSUBM
200 Job 2 submitted.
request id is 2 (group id 2) for host localhost (1 file)


Ok, well that looks ok, but nothing happens.  Nothing.  Faxq shows this
in the logfile
Jul 21 11:30:33 vesta FaxQueuer[25906]: SUBMIT JOB 3

But then nothing happens.  My session and server tracing are set to 11,
but it doesn't seem to trace any session.  The modem does nothing. 
faxstat still claims the modem is idle and waiting.  The docs just sit
in the queue and rot.  Anyway, I am fairly well lost at this point, and
would appreciate any and all advise.  Basic stats about my machine: 
RedHat 6.1 (i386)
hylafax-4.0pl2-3rh5
libtiff-3.5.4-5
ghostscript-5.10-10
ghostscript-fonts-5.10-3
ghostscript-fonts-std-5.10-7
All from rpms...
2 MultiTech 5600ZDX external modems on ttyS0 and ttyS1 (only ttyS1
configured currently)
If you need any more info feel free to email me, as I am quite
desperate...

Following are my config and config.ttyS1 files for reference.  Thanks so
much.  -Dan Schleifer

 etc/config
LogFacility:            daemon
CountryCode:            1
AreaCode:               804
LongDistancePrefix:     1
InternationalPrefix:    011
DialStringRules:        etc/dialrules
ServerTracing:          11

etc/config.ttyS1 
# $Id: class2,v 1.23 1996/06/24 02:58:32 sam Rel $
#
# HylaFAX Facsimile Software
#
# Copyright (c) 1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
# HylaFAX is a trademark of Silicon Graphics, Inc.
# 
# Permission to use, copy, modify, distribute, and sell this software
and 
# its documentation for any purpose is hereby granted without fee,
provided
# that (i) the above copyright notices and this permission notice appear
in
# all copies of the software and related documentation, and (ii) the
names of
# Sam Leffler and Silicon Graphics may not be used in any advertising or
# publicity relating to the software without the specific, prior written
# permission of Sam Leffler and Silicon Graphics.
# 
# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, 
# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY 
# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  
# 
# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR
# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY
KIND,
# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY
OF 
# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE 
# OF THIS SOFTWARE.
#

#
# Generic Class 2 modem configuration.
#
# EDIT THIS CONFIGURATION TO REFLECT YOUR SETUP
#
CountryCode:            1
AreaCode:               804
FAXNumber:              804.984.1000
LongDistancePrefix:     1
InternationalPrefix:    011
DialStringRules:        etc/dialrules
ServerTracing:          11
SessionTracing:         11
RecvFileMode:           0600
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l %s"
LocalIdentifier:        "NothingSetup"
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%p of %%t"
MaxRecvPages:           25
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemSetupAACmd:        AT+FAA=1        # enable adaptive-answer in
class 2 
ModemType:              Class2          # use this to supply a hint
ModemRate:              19200           # max rate for DCE-DTE
communication
ModemFlowControl:       xonxoff         # XON/XOFF flow control assumed
ModemSetupDTRCmd:       AT&D3           # setup so DTR drop resets modem
ModemSetupDCDCmd:       AT&C1           # setup so DCD reflects carrier
(or not)
#
# We normally append the "@" symbol to the dial string so that
# the modem will wait 5 seconds before attempting to connect
# and return result codes that distinguish between no carrier
# and no answer.  This makes it possible to avoid problems with
# repeatedly dialing a number that doesn't have a fax machine
# (kudos to Stuart Lynne for this trick.)
#
# NB: If you need to prefix phone numbers to get through a PBX,
#     put it in the ModemDialCmd; e.g. "DT9%s@".
#
ModemDialCmd:           ATDT%s          # T for tone dialing, @ for
silence
#
# Other possible configuration stuff.  The default strings are
# shown below.  Only those that are different from the defaults
# need to be included in the configuration file.
#
#ModemResetCmds:                ""              # stuff to do when modem
is reset
ModemAnswerCmd:         ATA             # use this to answer phone
ModemNoFlowCmd:         AT&K            # disable flow control cmd
ModemHardFlowCmd:       AT&K3           # hardware flow control cmd
ModemSoftFlowCmd:       AT&K4           # software flow control cmd
ModemNoAutoAnswerCmd:   ATS0=0          # disable auto-answer
#
# Set modem speaker volume commands: OFF QUIET LOW MEDIUM HIGH.
# Note that we both turn the speaker on/off and set volume.
#
ModemSetVolumeCmd:      "ATM0 ATL0M1 ATL1M1 ATL2M1 ATL3M1"
ModemEchoOffCmd:        ATE0            # disable command echo
ModemVerboseResultsCmd: ATV1            # enable verbose command results
ModemResultCodesCmd:    ATQ0            # enable result codes
ModemOnHookCmd:         ATH0            # place phone on hook (hangup)
ModemSoftResetCmd:      ATZ             # do soft reset of modem
ModemWaitTimeCmd:       ATS7=60         # wait 60 seconds for carrier
ModemCommaPauseTimeCmd: ATS8=2          # comma pause time is 2 seconds
ModemRecvFillOrder:     LSB2MSB         # bit order of received
facsimile
ModemSendFillOrder:     LSB2MSB         # bit order modem expects for
transmit
#
# Configuration parameters for Class 2 modems.
#
Class2Cmd:              AT+FCLASS=2     # command to enter class 2
Class2BORCmd:           AT+FBOR=0       # bit order for phase B/C/D
(direct)
Class2RELCmd:           AT+FREL=1       # byte-align EOL codes on recv
Class2CQCmd:            ""              # commands to enable copy
quality proc.
Class2AbortCmd:         AT+FK           # abort session command
Class2CQQueryCmd:       AT+FCQ=?        # query for copy quality
capabilities
Class2DCCQueryCmd:      AT+FDCC=?       # query for modem capabilities
Class2TBCCmd:           AT+FTBC=0       # setup stream mode
Class2CRCmd:            AT+FCR=1        # enable capability to receive
Class2PHCTOCmd:         AT+FPHCTO=30    # set phase C timeout parameter
Class2BUGCmd:           AT+FBUG=1       # enable HDLC frame tracing
Class2LIDCmd:           AT+FLID         # set local identifier command
Class2DCCCmd:           AT+FDCC         # set modem capabilities command
Class2DISCmd:           AT+FDIS         # set session parameters command
Class2DDISCmd:          ""              # disable pre-dial DIS command
hack
Class2CIGCmd:           AT+FCIG         # set polling identifier command
Class2PTSCmd:           AT+FPTS         # set post-page status command
Class2SPLCmd:           AT+FSPL         # set polling indicator command
#
# If Class2RecvDataTrigger is not set, then it is set to DC1
#
Class2RecvDataTrigger:  "\022"          # character sent to modem to
start rec


Thanks...-Dan





-- 
Dan Schleifer | 804.242.5088 | dansch@tacticalsolutions.com
               Professional Problem Solver


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