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> mail forwarding (i.e. fax is received and it gets forwarded to an email > address with an attatched jpeg converted from the .tiff file received) JPEG is not well suited to bi-level images, like fax. The best format natively supported by Windows 98 and NT (and 95 with a free download from Microsoft) is TIFF with G4 encoding. This program, Wang/Kodak/Eastman Imaging, will also support some, but not all, G3 encodings, and you might consider enabling copy quality checking and saving in the compatible G3 formats. After TIFF G4 and G3, PNG is the next best, followed by GIF. For anything but TIFF fax coding, you will need to selectively convert the aspect ratio of the images before re-coding. > more importantly i need it to store copies of faxes (along with the > time, date, and who sent it) Whether or not it is in the FAQ, this is an FAQ and you should check the archives. Note that there is no way of telling who sent a fax, only what the TSI of the sending machine was, and in some circumstances, what the CLI (transmitting station identity - the thing that appears on the LCD panel of a real fax machine, and calling line identity, as reported by the telephone network). People who don't specify a client platform are assumed to be using recent Microsoft products.