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> May 23 09:00:24.70: [23621]: DIAL 00170951020 > May 23 09:00:24.70: [23621]: <-- [17:ATDT000170951020\r] > May 23 09:01:08.85: [23621]: --> [4:BUSY] Wrong phone number or modem doesn't understand call progress signals from the USA or, given that the number is the wrong length for the USA, incorrect dialrules/country code/area code information configured forcing an attempt to dial a national number in international form and getting it wrong, secondary dial tone from the switchboard, broken modem... (I think I'm right in saying that 00 is the international access code for all of Europe. I assume that 0 is your PABX trunk access code.) If you still think the dialled number is correct, manually dial it and listen to the tones. If that is OK, try to set up a call using a terminal emulator.