Re: flexfax: MultiTECH 2834ZDX modems; send errors

[Matthias Reich <rei@hagos.de>]

"Neal E. Breakfield" wrote:
> 
Hi Neal,

we are using Multitech Modems too, but do not have such problems,
we are running about 15 MT1432 with Firmware 1.16b and a few ZDX,
I don't actually know the firmware number.

I will attach you my config file for these modems, maybe you find
something
differing ftom yours.

/Matthias

> I am using Hylafax 4.1 beta on a Red Hat 6.0 system for broadcast faxing with a variety of modems (8-10 in the modem pool at any given time).  I am trying out a MultiTECH 2834ZDX external modem, and am considering purchasing 9 more such modems (from a local ISP that is phasing out analog modems) to standardize my modem pool.  I have read good things about this MultiTECH model in this FAQ, but I have been getting a large number of errors in the transmissions (like 225 success with 50 errors out of about 300 attempts... as opposed to about 230 successes with 10 errors out of about 300 attempts as an average for the other modems).
> 
> The two most common are "No response to EOP repeated 3 times" and "No answer (T.30 T1 timeout)."  By far, the EOP error is the more common of the two.  I have tried the suggestion of setting S38 register to 35 instead of the default 43 (see Q95 http://www.hylafax.org/HylaFAQ/Q95.php).  Yes, I knoiw that this is for receiving, not sending, but I thought it might help...
> 
> Anyway, I was wondering if anyone had encountered such a problem with this model.  I believe that most of the EOP errors are actually going through, but I have not had a chance to verify yet.  All the same, I would like to eliminate the error altogether.  MultiTech is sending me a firmware upgrade from version 0312 to 0317i.  Anybody got a clue if this will fix it, or is there a config file option or register setting I should try?
> 
> Thanks,
> 
> Neal E. Breakfield
> nealb@lafix.org

-- 
HAGOS eG                 phone: +49 711 7880592
Matthias Reich             fax: +49 711 7880599
Industriestr. 62           web: http://www.hagos.de
D-70565 Stuttgart         mail: rei@hagos.de
Germany
----------------------------------------------------------------------------
Be careful your mail is read by the NSA too !!
# $Id: class2,v 1.23 1996/06/24 02:58:32 sam Rel $
#
# HylaFAX Facsimile Software
#
# Copyright (c) 1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
# HylaFAX is a trademark of Silicon Graphics, Inc.
# 
# Permission to use, copy, modify, distribute, and sell this software and 
# its documentation for any purpose is hereby granted without fee, provided
# that (i) the above copyright notices and this permission notice appear in
# all copies of the software and related documentation, and (ii) the names of
# Sam Leffler and Silicon Graphics may not be used in any advertising or
# publicity relating to the software without the specific, prior written
# permission of Sam Leffler and Silicon Graphics.
# 
# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, 
# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY 
# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  
# 
# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR
# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND,
# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF 
# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE 
# OF THIS SOFTWARE.
#

#
# Generic Class 2 modem configuration.
#
# EDIT THIS CONFIGURATION TO REFLECT YOUR SETUP
#
CountryCode:		49
AreaCode:		711
FAXNumber:		+49.711.7880549
LongDistancePrefix:	0
InternationalPrefix:	00
DialStringRules:	etc/dialrules
ServerTracing:		0x00040
SessionTracing:		0
RecvFileMode:		0600
LogFileMode:		0600
DeviceMode:		0600
RingsBeforeAnswer:	0
SpeakerVolume:		off
GettyArgs:		"-h %l dx_%s"
LocalIdentifier:	"HAGOS eG Stuttgart"
TagLineFont:		etc/lutRS18.pcf
TagLineFormat:		"   Von %%l|%c|Seite %%p von %%t"
QualifyTSI:		etc/tsi
PercentGoodLines:	90
MaxConsecutiveBadLines:	10
MaxRecvPages:		25
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:		Class2		# use class 2 interface
ModemRate:		38400		# lock rate for DCE-DTE communication
ModemFlowControl:	rtscts		# default
#
ModemResetCmds:		AT&FX3
ModemHardFlowCmd:	AT&E4		# hardware flow control
ModemSoftFlowCmd:	AT&E5		# software flow control
ModemSetupDTRCmd:	AT&D3		# setup so DTR drop resets modem
ModemSetupDCDCmd:	AT&C1		# setup so DCD reflects carrier (or not)
ModemSetupAACmd:	AT+FAA=1	# enable adaptive-answer in class 2
#
# NB: some models get confused by the @
#
ModemDialCmd:		ATDT0,%s
#
Class2RecvDataTrigger:	"\022"		# character sent to modem to start recv
#
# $Id: mt-1432,v 1.23 1996/06/24 02:58:36 sam Rel $
#
# HylaFAX Facsimile Software
#
# Copyright (c) 1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
# HylaFAX is a trademark of Silicon Graphics, Inc.
# 
# Permission to use, copy, modify, distribute, and sell this software and 
# its documentation for any purpose is hereby granted without fee, provided
# that (i) the above copyright notices and this permission notice appear in
# all copies of the software and related documentation, and (ii) the names of
# Sam Leffler and Silicon Graphics may not be used in any advertising or
# publicity relating to the software without the specific, prior written
# permission of Sam Leffler and Silicon Graphics.
# 
# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, 
# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY 
# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  
# 
# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR
# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND,
# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF 
# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE 
# OF THIS SOFTWARE.
#

#
# Configuration for a Multi-Tech MT1432, MT224BA, and MT1932ZDX modems.
#
# MT1432	firmware rev 0307 I or newer
# MT132BG	rev 0109A
# MT1932ZDX	rev 0109H
#
# Note that MT1432 modems come in several varieties:
#
# MT1432BA	uses Rockwell data pump
# MT1432BA/A	uses AT&T data pump
# MT1432BG	MT1432BA tweaked for German FCC
# MT1432MK	(for UK?)
#
# The modem has been tried with both XON/XOFF and RTS/CTS flow
# control; this configuration is for hardware flow control.
#
#
CountryCode:		49
AreaCode:		0711
FAXNumber:		+49.711.7880549
LongDistancePrefix:	0
InternationalPrefix:	00
DialStringRules:	"etc/dialrules"
ServerTracing:		0
SessionTracing:		0
RecvFileMode:		0600
LogFileMode:		0600
DeviceMode:		0600
RingsBeforeAnswer:	3
SpeakerVolume:		off
GettyArgs:		"-h %l dx_%s"
LocalIdentifier:	"HAGOS eG Stuttgart"
TagLineFont:		etc/lutRS18.pcf
TagLineFormat:		"   Von %%n %%l|%c|Seite %%p von %%t"
PercentGoodLines:	90
MaxConsecutiveBadLines:	10
MaxRecvPages:		25
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:		Class2		# use class 2 interface
ModemRate:		38400		# lock rate for DCE-DTE communication
ModemFlowControl:	rtscts		# default
ModemResetCmds:		AT&FX3
#
ModemHardFlowCmd:	AT&E4		# hardware flow control
ModemSoftFlowCmd:	AT&E5		# software flow control
ModemSetupDTRCmd:	AT&D3		# setup so DTR drop resets modem
ModemSetupDCDCmd:	AT&C1		# setup so DCD reflects carrier (or not)
ModemSetupAACmd:	AT+FAA=1	# enable adaptive-answer in class 2
#
# NB: some models get confused by the @
#
ModemDialCmd:		ATDT0,%s
#
Class2RecvDataTrigger:	"\022"		# character sent to modem to start recv