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Unable to receive faxes
Hello everyone. I'm sure I'm going to bore you all with this age-old
question, however I have not been able to find anything in the archives that
has helped my situation.
I am running Hylafax 4.0pl2 on Mandrake Linux 6.5. My test modem is a PPI
PM144MT II.
I have set up the config files for Class 2, and I can send faxes no problem
with WHFC windows client. When I attempt to send a fax to myself from
another machine in the office, if errors with an Unknown Phase D error.
Again, I have read thru the archives and have tried several things I've
found there with no success. I'm sure that there is something that I do not
have set up correctly, but I cannot find a list of fax commands for this
modem so I am having a hard time determining what the problem is. In fact I
cannot find a listing of fax commands for ANY modem. Very frustrating. The
following are some logs of the incoming calls. I have removed the phone
numbers for security. Any help will be appreciated!
Thanks!!
## incoming fax from a MITA MIP-650 Fax machine ##
---- Transcript of session follows ----
Mar 05 15:03:50.25: [15440]: SESSION BEGIN 00000008 1717*******
Mar 05 15:03:50.25: [15440]: <-- [4:ATA\r]
Mar 05 15:03:58.40: [15440]: --> [5:+FCON]
Mar 05 15:03:58.40: [15440]: ANSWER: FAX CONNECTION
Mar 05 15:03:58.40: [15440]: RECV FAX: begin
Mar 05 15:04:00.05: [15440]: --> [28:+FTSI:" 717*******"]
Mar 05 15:04:00.05: [15440]: REMOTE TSI "717*******"
Mar 05 15:04:00.32: [15440]: --> [21:+FDCS:0,5,0,2,0,2,0,0]
Mar 05 15:04:00.32: [15440]: REMOTE wants 14400 bit/s
Mar 05 15:04:00.32: [15440]: REMOTE wants page width 1728 pixels in 215 mm
Mar 05 15:04:00.32: [15440]: REMOTE wants unlimited page length
Mar 05 15:04:00.32: [15440]: REMOTE wants 3.85 line/mm
Mar 05 15:04:00.32: [15440]: REMOTE wants 1-D MR
Mar 05 15:04:00.32: [15440]: REMOTE wants T.30 Annex C, half duplex ECM
Mar 05 15:04:00.32: [15440]: --> [2:OK]
Mar 05 15:04:00.32: [15440]: <-- [7:AT+FDR\r]
Mar 05 15:04:19.95: [15440]: --> [9:+FHNG:100]
Mar 05 15:04:19.95: [15440]: REMOTE HANGUP: Unspecified Phase D error (code
100)
Mar 05 15:04:19.95: [15440]: RECV FAX (00000008): recvq/fax00004.tif from
717*******, route to <unspecified>, 0 pages in 0:21
Mar 05 15:04:19.95: [15440]: RECV FAX: Unspecified Phase D error
Mar 05 15:04:19.95: [15440]: RECV FAX (00000008): session with 717*******
terminated abnormally: Unspecified Phase D error
Mar 05 15:04:19.95: [15440]: RECV FAX: bin/faxrcvd "recvq/fax00004.tif"
"ttyS1" "00000008" "Unspecified Phase D error"
## incoming fax from Canon FaxPhone B640 ##
---- Transcript of session follows ----
Mar 05 15:21:04.99: [15690]: SESSION BEGIN 00000009 1717*******
Mar 05 15:21:04.99: [15690]: <-- [4:ATA\r]
Mar 05 15:21:13.01: [15690]: --> [5:+FCON]
Mar 05 15:21:13.01: [15690]: ANSWER: FAX CONNECTION
Mar 05 15:21:13.01: [15690]: RECV FAX: begin
Mar 05 15:21:14.56: [15690]: --> [28:+FTSI:" 717*******"]
Mar 05 15:21:14.56: [15690]: REMOTE TSI "7174264341"
Mar 05 15:21:14.91: [15690]: --> [21:+FDCS:1,5,0,2,0,0,0,3]
Mar 05 15:21:14.91: [15690]: REMOTE wants 14400 bit/s
Mar 05 15:21:14.91: [15690]: REMOTE wants page width 1728 pixels in 215 mm
Mar 05 15:21:14.91: [15690]: REMOTE wants unlimited page length
Mar 05 15:21:14.91: [15690]: REMOTE wants 7.7 line/mm
Mar 05 15:21:14.91: [15690]: REMOTE wants 1-D MR
Mar 05 15:21:14.91: [15690]: --> [2:OK]
Mar 05 15:21:14.91: [15690]: <-- [7:AT+FDR\r]
Mar 05 15:21:34.02: [15690]: --> [9:+FHNG:100]
Mar 05 15:21:34.02: [15690]: REMOTE HANGUP: Unspecified Phase D error (code
100)
Mar 05 15:21:34.02: [15690]: RECV FAX (00000009): recvq/fax00005.tif from
717*******, route to <unspecified>, 0 pages in 0:21
Mar 05 15:21:34.02: [15690]: RECV FAX: Unspecified Phase D error
Mar 05 15:21:34.02: [15690]: RECV FAX (00000009): session with 717*******
terminated abnormally: Unspecified Phase D error
Mar 05 15:21:34.02: [15690]: RECV FAX: bin/faxrcvd "recvq/fax00005.tif"
"ttyS1" "00000009" "Unspecified Phase D error"
## the Class2 section of my config.ttyS1 file ##
# Configuration parameters for Class 2 modems.
#
Class2Cmd: AT+FCLASS=2 # command to enter class 2
Class2BORCmd: AT+FBOR=0 # bit order for phase B/C/D (direct)
Class2RELCmd: AT+FREL=0 # byte-align EOL codes on recv
Class2CQCmd: AT+FCQ=0 # disable CQ in modem
Class2AbortCmd: AT+FK # abort session command
Class2CQQueryCmd: AT+FCQ=? # query for copy quality
capabilities
Class2DCCQueryCmd: !(0,1),(0-5),(0),(0-2),(0),(0),(0),(0-7) #
query
for modem capabilities
Class2TBCCmd: AT+FTBC=0 # setup stream mode
Class2CRCmd: AT+FCR=1 # enable capability to receive
Class2PHCTOCmd: AT+FPHCTO=30 # set phase C timeout parameter
Class2BUGCmd: AT+FBUG=0
Class2LIDCmd: AT+FLID # set local identifier command
Class2DCCCmd: AT+FDCC # set modem capabilities command
Class2DISCmd: AT+FDIS # set session parameters command
Class2DDISCmd: "" # disable pre-dial DIS command hack
Class2CIGCmd: AT+FCIG # set polling identifier command
Class2PTSCmd: AT+FPTS # set post-page status command
Class2SPLCmd: AT+FSPL # set polling indicator command
#
# If Class2RecvDataTrigger is not set, then it is set to DC1
#
Class2RecvDataTrigger: \022
Class2XmitWaitForXON: yes # if true, wait for XON before send
--------------------------------------------------