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> 3. Plays an announcing message to the line (say, "fax, please" ) Any such message should assume that the call has been received by an 80 widow who doesn't know what a fax machine is. It needs to explain exactly what the call is about and exactly who to contact to have future attempts stopped. The main reason, I suspect, for aborting in this case is the possibility of a completely wrong number. Mystery repeating calls can be very frightening.