flexfax: hylafax reliability

[Aristedes Maniatis <ari@ish.com.au>]

I came to hylafax with great expectations of its reliability and stability.
I cannot achieve either with my system. Should I revert to an older non-beta
version? (I am currently running hylafax-4.1beta1-1rh6.i386.rpm under RH
Linux 6.1)

Problems:

1- about 30% of incoming faxes fail with Unspecified Receive Phase B
error (code 70). The failure seems to be associated with particular senders
(ie. sending fax machines either always work or always fail). There is no
correlation with the connection speed (both 9600 or 14000 baud connections
fail).

2- whenever an incoming fax fails, faxgetty goes deaf. Any further incoming
calls are not answered. The only recourse is to delete the LOCK file and
kill the faxgetty process (which respawns itself).


I understand that (1) is probably a modem configuration thing (I am using
Rockwell chipset in Class 2) since the same modem was running 100% with
another fax server package. Does anyone have any information about Phase B
errors? What do they mean? Log snippet follows at the end of this email.

What does this line represent?

Nov 28 18:32:36.80: [32092]: --> [4:bwŒþ]

It looks like some garbage characters....


I am more concerned about problem (2) though. It has more to do with the
workings of hylafax. Is it a general reliability problem? A known bug? Or
something screwy in my configuration?


Thank you to anyone with any advice (however small it is appreciated)....

Ari Maniatis



Nov 28 18:32:28.49: [32092]: SESSION BEGIN 00000078 61296607400
Nov 28 18:32:28.49: [32092]: <-- [4:ATA\r]
Nov 28 18:32:29.19: [32092]: --> [3:FAX]
Nov 28 18:32:29.19: [32092]: ANSWER: FAX CONNECTION
Nov 28 18:32:29.19: [32092]: RECV FAX: begin
Nov 28 18:32:36.80: [32092]: --> [4:bwŒþ]
Nov 28 18:32:36.80: [32092]: --> [29:+FTSI: "      +61 2 93264442"]
Nov 28 18:32:36.80: [32092]: REMOTE TSI "+61 2 93264442"
Nov 28 18:32:37.11: [32092]: --> [22:+FDCS: 0,3,0,2,0,0,0,3]
Nov 28 18:32:37.11: [32092]: REMOTE wants 9600 bit/s
Nov 28 18:32:37.11: [32092]: REMOTE wants page width 1728 pixels in 215 mm
Nov 28 18:32:37.11: [32092]: REMOTE wants unlimited page length
Nov 28 18:32:37.11: [32092]: REMOTE wants 3.85 line/mm
Nov 28 18:32:37.11: [32092]: REMOTE wants 1-D MR
Nov 28 18:32:37.22: [32092]: --> [2:OK]
Nov 28 18:32:37.22: [32092]: <-- [7:AT+FDR\r]
Nov 28 18:32:44.81: [32092]: --> [9:+FHNG: 70]
Nov 28 18:32:44.81: [32092]: REMOTE HANGUP: Unspecified Receive Phase B
error (code 70)
Nov 28 18:32:44.81: [32092]: RECV FAX (00000078): recvq/fax00026.tif from
+61 2 93264442, route to <unspecified>, 0 pages in 0:15
Nov 28 18:32:44.88: [32092]: RECV FAX: Unspecified Receive Phase B error
Nov 28 18:32:44.88: [32092]: RECV FAX (00000078): session with +61 2
93264442 terminated abnormally: Unspecified Receive Phase B error
Nov 28 18:32:44.88: [32092]: RECV FAX: bin/faxrcvd "recvq/fax00026.tif"
"ttyS1" "00000078" "Unspecified Receive Phase B error"


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