Re: FW: flexfax: Will 4.1b3 or 4.1 solve "no response to MPS"?

[Giulio Orsero <giulioo@tiscalinet.it>]

On Sun, 31 Oct 1999 16:24:53 +1100, hai scritto:

>stty < /dev/<modem device file>
$ stty < /dev/ttyS2
speed 38400 baud; line = 0;
min = 127; time = 1;
-brkint -icrnl -imaxbel
-opost -onlcr
-isig -icanon -iexten -echo -echoe -echok -echoctl -echoke

>Compare to the hylafax modem configuration file, inspect also the log files 
>of the failures.
Hylafax force xonxoff

ModemType:      Class1      # use this to supply a hint
ModemRate:      38400
ModemATCmdDelay:    300
ModemFlowControl:   xonxoff     # XON/XOFF flow control assumed
#ModemFlowControl:  rtscts      # XON/XOFF flow control assumed
#
ModemSetupDTRCmd:   AT&D3       # setup so DTR drop resets modem
ModemSetupDCDCmd:   AT&C1       # setup so DCD follows carrier
ModemResetCmds:     ""      # stuff to do when modem is reset
ModemAnswerCmd:     ATA     # use this to answer phone
ModemNoFlowCmd:     AT&K        # disable flow control cmd
ModemHardFlowCmd:   AT&K3       # hardware flow control cmd
ModemSoftFlowCmd:   AT&K4       # software flow control cmd
ModemNoAutoAnswerCmd:   ATS0=0      # disable auto-answer


>On most normally operating systems i have seen the MPS/EOP error occurs on 
>typically less than 3% of calls to randomly selected destinations, quite 
>often much less.  At least three quarters of the complaints i have seen on 
>the problem is because hylafax has not being setup correctly.
My rate is about 5%.
But you have to consider that you live in Australia, I live in Italy; we
use to keep old equipment until it dies...


>ie the errorstats ouput of a server i operate:
How do I get this output?

>Show a log! Preferably of both hylafax failing and other software 
>succeeding with the same hardware setup.
Well, Il try to see if MSFax has logging capabilities.
For efax see:
http://www.hylafax.org/archive/1999-05/msg00143.php

In the list archive there are examples of class2.0 modems.

This is Hylafax, It has the ^Q^S you already told someone about...
==========
Oct 19 12:02:11.74: [19840]: SESSION BEGIN 00003814 39035300324
Oct 19 12:02:11.74: [19840]: SEND FAX: JOB 1876 DEST 0,012-123456 COMMID
00003814
Oct 19 12:02:11.74: [19840]: DELAY 2600 ms
Oct 19 12:02:14.35: [19840]: DELAY 300 ms
Oct 19 12:02:14.66: [19840]: <-- [26:ATE0V1Q0X3S0=0+FCLASS=0H0\r]
Oct 19 12:02:14.68: [19840]: --> [2:OK]
Oct 19 12:02:14.68: [19840]: DELAY 300 ms
Oct 19 12:02:14.99: [19840]: <-- [21:ATS8=2S7=60&K4&D3&C1\r]
Oct 19 12:02:15.01: [19840]: --> [2:OK]
Oct 19 12:02:15.01: [19840]: DELAY 300 ms
Oct 19 12:02:15.32: [19840]: <-- [12:AT+FCLASS=1\r]
Oct 19 12:02:15.33: [19840]: --> [2:OK]
Oct 19 12:02:15.33: [19840]: DELAY 300 ms
Oct 19 12:02:15.64: [19840]: <-- [5:ATM0\r]
Oct 19 12:02:15.65: [19840]: --> [2:OK]
Oct 19 12:02:15.65: [19840]: DELAY 300 ms
Oct 19 12:02:15.96: [19840]: <-- [12:AT+FCLASS=1\r]
Oct 19 12:02:16.07: [19840]: --> [2:OK]
Oct 19 12:02:16.07: [19840]: DIAL 0,012123456
Oct 19 12:02:16.07: [19840]: DELAY 300 ms
Oct 19 12:02:16.38: [19840]: <-- [17:ATDT0,012123456@\r]
Oct 19 12:02:45.72: [19840]: --> [7:CONNECT]
Oct 19 12:02:46.60: [19840]: --> [2:OK]
Oct 19 12:02:46.60: [19840]: DELAY 300 ms
Oct 19 12:02:46.91: [19840]: <-- [9:AT+FRH=3\r]
Oct 19 12:02:46.92: [19840]: --> [7:CONNECT]
Oct 19 12:02:47.24: [19840]: --> [2:OK]
Oct 19 12:02:47.24: [19840]: DELAY 300 ms
Oct 19 12:02:47.55: [19840]: <-- [9:AT+FRH=3\r]
Oct 19 12:02:47.56: [19840]: --> [7:CONNECT]
Oct 19 12:02:47.96: [19840]: --> [2:OK]
Oct 19 12:02:47.96: [19840]: REMOTE CSI "012 123456"
Oct 19 12:02:47.96: [19840]: DELAY 300 ms
Oct 19 12:02:48.27: [19840]: <-- [9:AT+FRH=3\r]
Oct 19 12:02:48.28: [19840]: --> [7:CONNECT]
Oct 19 12:02:48.29: [19840]: --> [2:OK]
Oct 19 12:02:48.29: [19840]: REMOTE best rate 9600 bit/s
Oct 19 12:02:48.29: [19840]: REMOTE max page width 1728 pixels in 215 mm
Oct 19 12:02:48.29: [19840]: REMOTE max unlimited page length
Oct 19 12:02:48.29: [19840]: REMOTE best vres 7.7 line/mm
Oct 19 12:02:48.29: [19840]: REMOTE best format 2-D MMR
Oct 19 12:02:48.29: [19840]: REMOTE supports T.30 Annex A, ECM
Oct 19 12:02:48.29: [19840]: REMOTE best 10 ms, 5 ms/scanline
Oct 19 12:02:48.29: [19840]: USE 9600 bit/s
Oct 19 12:02:48.29: [19840]: USE 10 ms, 5 ms/scanline
Oct 19 12:02:48.29: [19840]: SEND file "docq/doc1877.ps;00"
Oct 19 12:02:48.30: [19840]: USE page width 1728 pixels in 215 mm
Oct 19 12:02:48.30: [19840]: USE unlimited page length
Oct 19 12:02:48.30: [19840]: USE 3.85 line/mm
Oct 19 12:02:48.30: [19840]: USE 1-D MR
Oct 19 12:02:48.30: [19840]: SEND training at v.29 9600 bit/s
Oct 19 12:02:48.30: [19840]: DELAY 300 ms
Oct 19 12:02:48.61: [19840]: <-- [9:AT+FTH=3\r]
Oct 19 12:02:48.66: [19840]: --> [7:CONNECT]
Oct 19 12:02:48.66: [19840]: <-- data [23]
Oct 19 12:02:48.66: [19840]: <-- data [2]
Oct 19 12:02:50.44: [19840]: --> [7:CONNECT]
Oct 19 12:02:50.44: [19840]: <-- data [6]
Oct 19 12:02:50.44: [19840]: <-- data [2]
Oct 19 12:02:50.88: [19840]: --> [2:OK]
Oct 19 12:02:50.88: [19840]: DELAY 75 ms
Oct 19 12:02:50.97: [19840]: DELAY 300 ms
Oct 19 12:02:51.28: [19840]: <-- [10:AT+FTM=96\r]
Oct 19 12:02:51.34: [19840]: --> [7:CONNECT]
Oct 19 12:02:51.34: [19840]: <-- data [1024]
Oct 19 12:02:51.34: [19840]: <-- data [776]
Oct 19 12:02:51.34: [19840]: <-- data [2]
Oct 19 12:02:53.29: [19840]: --> [2:^S^Q]
Oct 19 12:02:53.29: [19840]: --> [2:OK]
Oct 19 12:02:53.29: [19840]: DELAY 300 ms
Oct 19 12:02:53.60: [19840]: <-- [9:AT+FRH=3\r]
Oct 19 12:02:53.97: [19840]: --> [7:CONNECT]
Oct 19 12:02:54.87: [19840]: --> [2:OK]
Oct 19 12:02:54.87: [19840]: TRAINING succeeded
Oct 19 12:02:54.87: [19840]: DELAY 300 ms
Oct 19 12:02:55.18: [19840]: <-- [10:AT+FTM=96\r]
Oct 19 12:02:55.24: [19840]: --> [7:CONNECT]
Oct 19 12:02:55.24: [19840]: SEND begin page
Oct 19 12:02:55.26: [19840]: <-- data [1028]
Oct 19 12:02:55.26: [19840]: <-- data [1024]
Oct 19 12:02:55.26: [19840]: <-- data [1029]
Oct 19 12:02:55.26: [19840]: <-- data [1031]
Oct 19 12:02:56.26: [19840]: <-- data [1028]
Oct 19 12:02:56.26: [19840]: <-- data [1029]
Oct 19 12:02:56.26: [19840]: <-- data [1027]
Oct 19 12:02:56.26: [19840]: <-- data [1026]
Oct 19 12:02:57.26: [19840]: <-- data [1028]
Oct 19 12:02:57.26: [19840]: <-- data [1030]
Oct 19 12:02:57.26: [19840]: <-- data [1026]
Oct 19 12:02:57.26: [19840]: <-- data [1028]
Oct 19 12:02:58.26: [19840]: <-- data [1025]
Oct 19 12:02:58.26: [19840]: <-- data [438]
Oct 19 12:02:58.26: [19840]: SENT 13749 bytes of data
Oct 19 12:02:58.26: [19840]: <-- data [1027]
Oct 19 12:02:58.26: [19840]: <-- data [1030]
Oct 19 12:02:59.26: [19840]: <-- data [1027]
Oct 19 12:02:59.26: [19840]: <-- data [1033]
Oct 19 12:02:59.26: [19840]: <-- data [621]
Oct 19 12:02:59.26: [19840]: SENT 4713 bytes of data
Oct 19 12:02:59.26: [19840]: SEND 1D RTC
Oct 19 12:02:59.26: [19840]: <-- data [29]
Oct 19 12:02:59.26: [19840]: <-- data [2]
Oct 19 12:02:59.26: [19840]: SEND end page
Oct 19 12:03:10.36: [19840]: --> [2:^S^Q]
Oct 19 12:03:10.36: [19840]: --> [2:OK]
Oct 19 12:03:10.36: [19840]: DELAY 95 ms
Oct 19 12:03:10.47: [19840]: SEND send EOP (no more pages or documents)
Oct 19 12:03:10.47: [19840]: DELAY 300 ms
Oct 19 12:03:10.78: [19840]: <-- [9:AT+FTH=3\r]
Oct 19 12:03:10.83: [19840]: --> [7:CONNECT]
Oct 19 12:03:10.83: [19840]: <-- data [3]
Oct 19 12:03:10.83: [19840]: <-- data [2]
Oct 19 12:03:12.14: [19840]: --> [2:OK]
Oct 19 12:03:12.14: [19840]: DELAY 300 ms
Oct 19 12:03:12.45: [19840]: <-- [9:AT+FRH=3\r]
Oct 19 12:03:15.24: [19840]: --> [0:]
Oct 19 12:03:15.24: [19840]: MODEM <Empty line>
Oct 19 12:03:15.24: [19840]: <-- data [1]
Oct 19 12:03:15.29: [19840]: --> [2:OK]
Oct 19 12:03:15.29: [19840]: SEND send EOP (no more pages or documents)
Oct 19 12:03:15.29: [19840]: DELAY 300 ms
Oct 19 12:03:15.60: [19840]: <-- [9:AT+FTH=3\r]
Oct 19 12:03:15.65: [19840]: --> [7:CONNECT]
Oct 19 12:03:15.65: [19840]: <-- data [3]
Oct 19 12:03:15.65: [19840]: <-- data [2]
Oct 19 12:03:16.96: [19840]: --> [2:OK]
Oct 19 12:03:16.96: [19840]: DELAY 300 ms
Oct 19 12:03:17.27: [19840]: <-- [9:AT+FRH=3\r]
Oct 19 12:03:20.06: [19840]: --> [0:]
Oct 19 12:03:20.06: [19840]: MODEM <Empty line>
Oct 19 12:03:20.06: [19840]: <-- data [1]
Oct 19 12:03:20.12: [19840]: --> [2:OK]
Oct 19 12:03:20.12: [19840]: SEND send EOP (no more pages or documents)
Oct 19 12:03:20.12: [19840]: DELAY 300 ms
Oct 19 12:03:20.43: [19840]: <-- [9:AT+FTH=3\r]
Oct 19 12:03:20.48: [19840]: --> [7:CONNECT]
Oct 19 12:03:20.48: [19840]: <-- data [3]
Oct 19 12:03:20.48: [19840]: <-- data [2]
Oct 19 12:03:21.79: [19840]: --> [2:OK]
Oct 19 12:03:21.79: [19840]: DELAY 300 ms
Oct 19 12:03:22.10: [19840]: <-- [9:AT+FRH=3\r]
Oct 19 12:03:24.89: [19840]: --> [0:]
Oct 19 12:03:24.89: [19840]: MODEM <Empty line>
Oct 19 12:03:24.89: [19840]: <-- data [1]
Oct 19 12:03:24.95: [19840]: --> [2:OK]
Oct 19 12:03:24.95: [19840]: SEND: No response to MPS or EOP repeated 3
tries; Giving up after 3 attempts to send same page
"docq/doc1877.ps;00", dirnum 0
Oct 19 12:03:24.95: [19840]: DELAY 300 ms
Oct 19 12:03:25.26: [19840]: <-- [9:AT+FTH=3\r]
Oct 19 12:03:25.31: [19840]: --> [7:CONNECT]
Oct 19 12:03:25.31: [19840]: <-- data [3]
Oct 19 12:03:25.31: [19840]: <-- data [2]
Oct 19 12:03:26.62: [19840]: --> [2:OK]
Oct 19 12:03:26.62: [19840]: DELAY 300 ms
Oct 19 12:03:26.93: [19840]: <-- [14:AT+FCLASS=0H0\r]
Oct 19 12:03:29.66: [19840]: --> [2:OK]
Oct 19 12:03:29.66: [19840]: SESSION END
==========

>...but would you want that kind of software?
Yes, I'd like the option to tell hylafax to consider such a fax a
success.

If a customer receives a bad quality fax , he calls me and he asks me to
resend it. If it receives, many times,  3 or more copies of a fax or of
the 1st page of a fax, he calls me and he is angry with me.

-- 
giulioo@tiscalinet.it