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Hello David, I don't know if this message from you is incomplete. > > Aug 10 20:54:25.53: [ 350]: --> [2:OK] > > Aug 10 20:54:25.53: [ 350]: RECV send RTN (retrain negative) > > This is the first sign of a problem. Unfortunately, for some reason, > the reason for Hylafax considering the transmission quality to be > unacceptable has not been logged. is there any way I can log the reason? (I have access to one of the sender-faxes producing this error on each transmission) > > > Aug 10 20:54:25.53: [ 350]: <-- [7:AT+FDR\r] > > Aug 10 20:54:28.65: [ 350]: --> [8:+FHNG:72] > > Looks like the sender was unable to retransmit the page, and aborted > rather abruptly. is there any tuning I can do or do I have to buy another modem (the MT2834ZDXI is already the 3rd one I am trying, because the hylafax-recommended-modems are not available in spain) THANKS!!! & best regards Wolfgang